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What is an innovation lab?

Innovation labs are based on the idea that the competencies and mindsets needed for systematic innovation are not the same as those required for stable, daily operations and service delivery at the front line. Innovation labs seek to provide approaches, skills, models and tools beyond what most trained civil servants usually possess. This may call for the creation of dedicated ‘safe’ spaces and opportunities for collaboration on new processes, programs or policies across units, departments and sectors to assist the exploration phase of innovation. Labs typically involve key stakeholders, including end users such as citizens and businesses, in a process of co-creation. For governments this means crafting new solutions with people and not just for them.With innovation labs, the hope is that the establishment of dedicated, cross-cutting organizational structures can strike a blow at vested interests, power plays, and organizational infighting. Labs do so by being permanent structures with a mission to temporarily unfreeze organizational embedded practices.





GC Innovator Living Library

Welcome to the GC Innovator Living Library! This initiative aims to facilitate connection and information sharing among public servants in the GC innovation community.

What is it?

A catalogue of the names and contact information of experienced GC innovators who have volunteered to share their time and stories as ‘living books’.   This catalogue is evergreen. Living books can be added or removed at any time.

How does it work?

Public servants can browse through a variety of living books and pick one to ‘borrow’. They can do this by sending an email to the living book to express interest in setting up a one-on-one conversation.

How can I be added as a living book?

Send an email to the Hubs & Labs Meetup Team with the following in both English and French:

  • 1-2 sentences introducing yourself and what you do
  • Your areas of expertise in the public service and/or innovation space, in 2-3 bullets (e.g. Policy, IT, Regulatory, HR)
  • Your language(s) of choice (English, French, both)
  • 1-2 fun facts about yourself
  • Contact information (e.g. work email address)
  • A headshot/photo/avatar of yourself


Name Introduction Areas of expertise Language(s) of choice Fun facts Contact information