Innovation Hubs and Labs

What is an Innovation Lab?

Innovation labs are based on the idea that the competencies and mindsets needed for systematic innovation are not the same as those required for stable, daily operations and service delivery at the front line. Innovation labs seek to provide approaches, skills, models and tools beyond what most trained civil servants usually possess. This may call for the creation of dedicated ‘safe’ spaces and opportunities for collaboration on new processes, programs or policies across units, departments and sectors to assist the exploration phase of innovation. Labs typically involve key stakeholders, including end users such as citizens and businesses, in a process of co-creation. For governments this means crafting new solutions with people and not just for them.

With innovation labs, the hope is that the establishment of dedicated, cross-cutting organizational structures can strike a blow at vested interests, power plays, and organizational infighting. Labs do so by being permanent structures with a mission to temporarily unfreeze organizational embedded practices.

Innovation Hubs/Labs in the Government of Canada

Updates and activities happening within the Government of Canada Innovation Hubs and Labs community can be found on GCcollab

Hubs and Labs within the Government of Canada *(please add your group and update outdated info)*
Department	Name of Group	Contact(s) [name, title-email]
Canada Border Services Agency	Border Technologies Innovation, Acceleration, Integration and Emerging Technology	Jeff Outram, Senior Advisor/Free Agent - Jeffrey.Outram@cbsa-asfc.gc.ca Paul Sanderson, Senior Program Advisor - Paul.Sanderson@cbsa-asfc.gc.ca
Canada Revenue Agency	Research and Innovation Lab	General Inbox - SIIBINNOVG@cra-arc.gc.ca Shannon Drew, Director - Shannon.Drew@cra-arc.gc.ca Tracey Snow, Senior Analyst - Tracey.Snow@cra-arc.gc.ca
Canadian Coast Guard	Transformation and Innovation Unit	Harry Chadwick, Manager - Harry.Chadwick@dfo-mpo.gc.ca
Canadian Food Inspection Agency	Data Analytics and Modelling team
Canadian Heritage	Creative Marketplace Lab on Data, Skills and Technology	Joelle Paré, A/Director, Marketplace and Legislative Policy - joelle.pare@pch.gc.ca
Canadian Heritage	PCH Innovation Lab	robin.kilroy@pch.gc.ca
Développement économique Canada	Incubateur d'innovation	diego.dube@canada.ca
Environment and Climate Change Canada	Innovation and Youth Engagement Division
Elections Canada	Elections Canada Innovation team	Michel Roussel michel.roussel@elections.ca
Employment and Social Development Canada - Service Canada	Transformation Accelerator Hub	Hillary Darke hillary.darke@servicecanada.gc.ca, Carmen Gervais carmen.gervais@hrsdc-rhdcc.gc.ca, Mélanie Copeland melanie.copeland@servicecanada.gc.ca
Employment and Social Development Canada- Service Canada	Journey Lab	Simon Raybould, Jodi Séguin
FINTRAC	Innovation & Change Network
Global Affairs Canada	Science, Technology and Innovation	Stéphane Lessard, Executive Director - Stephane.Lessard@international.gc.ca Dominic Jean, Senior Innovation Advisor - Dominic.Jean@international.gc.ca Thomas Cassart, Deputy Director - Thomas.Cassart@international.gc.ca
Immigration, Refugees, and Citizenship Canada	Operations Planning and Performance Branch, Research and Development Centre (OPPB, RDC)
Immigration, Refugees, and Citizenship Canada	Social Innovation Unit, Settlement and Integration Policy Branch	Dean Ruffilli, Assistant Director dean.ruffilli@cic.gc.ca
Innovation, Science and Economic Development Canada	Innovative Solutions Canada	solutions@ised-isde.gc.ca
Natural Resources Canada	Policy Innovation and Experimentation
Natural Sciences and Engineering Research Council of Canada	Innovation Hub	IH-CI@nserc-crsng.gc.ca Creed Millman, Director - creed.millman@nserc-crsng.gc.ca Abdelbasset Hallil, - Abdelbasset.Hallil@nserc-crsng.gc.ca
Privy Council Office	Impact and Innovation Unit	Rodney Ghali, Assistant Secretary to the Cabinet - rodney.ghali@pco-bcp.gc.ca
Public Health Agency of Canada	Behavioural Science	Jorida Cila - jorida.cila@phac-aspc.gc.ca
Public Health Agency of Canada	PHAC, Innovation and Experimentation	Rice Honeywell - rice.honeywell@phac-aspc.gc.ca
Public Services and Procurement Canada	Digital Innovation Network	André Arsenault, Directeur - andre.arsenault@tpsgc-pwgsc.gc.ca
Quebec Federal Council	Laboratoire d'innovation du Conseil Fédéral du Québec	Catherine Lovatt-Smith - catherine.lovatt-smith@dec-ced.gc.ca
Statistics Canada	Innovation Secretariat	Kathryn Stevenson, Director - Kathryn.Stevenson@statcan.gc.ca
Transport Canada	Innovation Centre	Ryan Klomp, Director - ryan.klomp@tc.gc.ca
Treasury Board Secretariat	Centre for Regulatory Innovation	cri-cir@tbs-sct.gc.ca
Veteran's Affairs Canada	VAC Innovation Hub