Si-coe/en/open-house

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Virtual Open House: Unpacking the Client-Centric Approach During a Pandemic

CoE Open House Poster EN.png

Our Service Innovation Centre of Excellence team is holding a Virtual Open House event to showcase how we can stay client-centric at this special, “new normal” time and beyond.

The new policy on service and digital requires us to take a client-centric approach in designing and delivering our services.

But how do we do it? And during a pandemic?

Drop in at our Virtual Open House to learn more about how you can:

  • Benefit from a client-centric approach to design and deliver services
  • Understand your clients through research
  • Design your processes and services with the clients in mind
  • Deliver good, easy-to-use services to the public and beyond

Watch the show case. Join the conversation.

SIGN UP NOW!

And drop in anytime in our Microsoft Teams group!

CoE Open House Agenda EN.png

Sign Up Link

Sign Up Link / lien d'inscription

Open House Join Link

Open House Join Link / lien pour rejoindre

Available: 12:30 - 14:30 EDT, 10 June 2020 Wednesday on Microsoft Teams

Disponible : mercredi le 10 juin 2020, de 12h30 à 14h30 HAE, sur Microsoft Teams

Microsoft Teams Group

Microsoft Teams group / l’équipe sur Microsoft Teams: Service Innovation CoE

Join with team code / Joindre avec le code de l'équipe : 7hxdef7

About Service Innovation Centre of Excellence

We're a team under the Digital Services and Transformation Office.

Join our MS Teams group to know more about us!