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Virtual Open House: Unpacking the Client-Centric Approach During a Pandemic
Our Service Innovation Centre of Excellence team is holding a Virtual Open House event to showcase how we can stay client-centric at this special, “new normal” time and beyond.
The new policy on service and digital requires us to take a client-centric approach in designing and delivering our services.
But how do we do it? And during a pandemic?
Drop in at our Virtual Open House to learn more about how you can:
- Benefit from a client-centric approach to design and deliver services
- Understand your clients through research
- Design your processes and services with the clients in mind
- Deliver good, easy-to-use services to the public and beyond
Watch the show case. Join the conversation.
And drop in anytime in our Microsoft Teams group!
