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Surge at the School
The Surge team helps organizations achieve their priorities. Our position within the School provides us with a neutral, bird’s-eye view across government; enabling us to work with any organization, on any file, to get results
| Surge is the hands-on application of the School’s mandate to strengthen capacity and promote excellence in the public service
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We embed directly into your work to tackle your priority initiatives. Our approach has two key benefits:
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For your team: We deliver successful project outcomes while enhancing your team's capabilities
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For us: We gain firsthand insights into public servants' experiences to support relevant, practical, and effective training
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Delivering results for the GC since 2018
Since December 2018, we have worked with 15+ GC organizations and teams to deliver +60 projects with +150 deliverables and have received overwhelmingly positive feedback by:
| Modernizing legacy systems, legislation, and service delivery models
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Adding policy and strategic capacity
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Improving internal governance and simplifying processes
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Targeted learning to respond to GC priorities
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These projects have helped to advance learning, innovation, and policy priorities across the federal government
An extension of your team
We are a diverse team of policy analysts ready to help advance your priorities; we jump into your work alongside your team and leverage our deep experience within the GC
| Experience
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Skillsets
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Collaboration
| | We bring an impartial, cross-governmental perspective; our mandate allows us to build connections and work across government:center;background:#dde6ee|
We use our experience in strategic policy, central agencies, program policy, and data teams to rapidly get up to speed on your operating environment
We have almost a decade of experience creating presentations for ministerial and deputy-level audiences
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We are a self-managed, self-organizing team ready to deploy at any time|
We are agile: we develop, test, and continually iterate on our deliverables with our partners
We are well-versed in how to use AI responsibly in the policy field
We interpret and visualize data in a manner understandable to any audience
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We support with open collaboration, a focus on relationship-building, and adaptability to fulfill your needs
We are fully committed to your team; each project team on Surge is dedicated to one project at a time
We will ensure a smooth handover process at the end of the project and will be available to answer any questions
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Using a cost-sharing model, the Surge Team offers departments additional support to tackle their complex problems
Why work with us
How we can help
Our most commonly-used products and services are listed below, or tell us more about your specific needs; we specialize in developing custom-solutions for unique problems
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Research, Analysis and Synthesis
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Data Collection & Gaps Analysis; Stakeholder & Process Mapping; Jurisdictional Reviews & Best Practice Research; Environmental Scans & Literature Reviews; Policy Reports
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Horizontal Collaboration
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Internal Consultation Across Government; Facilitation (only within the GC), Interviews, Focus Groups & Surveys; Stakeholder Engagement Planning; Governance Model Design & Mapping; RACI Charts
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Briefing and Communication
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Briefing Materials for Senior Audiences; Reporting & Performance Dashboards; Memoranda to Cabinet, Treasury Board Submissions
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Strategic Advice
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Policy Development & Options Analysis; Strategic Planning & Roadmapping; Performance Measurement Strategies (e.g., Logic Models, PIPs); Change Management
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Capacity Building
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Process Improvement & Implementation; Lessons Learned Facilitation; Reuseable Resources and Templates Development; Targeted Training (e.g., presentation design, navigating government processes)
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Our partnership model
Our mission is to help departments across the GC to achieve their priorities. Our model allows us to offer our services faster, at a lower cost, while providing high quality deliverables.
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| | Lower costs
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Fast to deploy
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You are in control
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Expanded network
| | We charge 85% of FTEs; providing access to dedicated team of analysts
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Compared to hiring term/indeterminate staff or consultants, we can start working with you in as little as 1- 2 weeks
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We’ll contribute new ideas and perspectives, while you retain the final say
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You have access to our horizontal knowledge and connections
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Testimonials
"...the most concise, comprehensive, and visually appealing summary of Crown-Indigenous relations I've come across."
~ Environment and Climate Change Canada
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"Love the expertise you provided, with customized support to make this work easier."
~ Employment and Social Development Canada
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"This is way better work than KPMG"
~ Natural Resources Canada
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"This is very good work, especially given how little you've been given to work with."
~ Department of National Defence
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"There are a few [exercises] that have stood out over the course of my career, and this is one of the high flyers."
~ Employment and Social Development Canada
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"The team [has] provided us excellent support and have shown creativity and a high capacity to integrate concepts and show discernment. And the outcomes have benefited from our collaboration tremendously with our storytelling becoming clear, engaging, and compelling."
~ Public Services and Procurement Canada
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"Your support over the last few weeks has provided DND a meaningful uplift in our capacity. Huge thanks!"
~ Department of National Defence
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"We’ve truly benefited from your incredible talents, insights, and dedication throughout this engagement. Looking forward to when our paths cross again. "
~ Public Services and Procurement Canada
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For more information, contact us
If you are interested in working with us or want to learn more about what we do, reach out to us at surgeteam-equipederenfort@csps-efpc.gc.ca or visit our GCXchange site. Our Director General (DG) is also available for exploratory and informal discussions: paul.pilieci@csps-efpc.gc.ca
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