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Surge at the School
The Surge team helps organizations achieve their priorities. Our position within the School provides us with a neutral, bird’s-eye view across government; enabling us to work with any organization, on any file, to get results
| Surge is the hands-on application of the School’s mandate to strengthen capacity and promote excellence in the public service
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We embed directly into your work to tackle your priority initiatives. Our approach has two key benefits:
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For your team: We deliver successful project outcomes while enhancing your team's capabilities
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For us: We gain firsthand insights into public servants' experiences to support relevant, practical, and effective training
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How We Can Help
Our most commonly-used products and services are listed below, or tell us more about your specific needs; we specialize in developing custom-solutions for unique problems
| Problem Definition
Ensuring everyone has a common understanding of the issue supported by brainstorming, consultation, and research
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Options Development
Collaboratively identifying a range of workable solutions that are grounded in evidence, critical analysis, and creativity
| | Next Steps & Reflections
Offering support to put ideas into effect, and capturing lessons learned to apply to future work
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Engagement & Briefing
Validating possible solutions by engaging with stakeholders, and generating products that tell a compelling story
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Research, Analysis and Synthesis
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Problem diagnosis, framing and definition; Environmental scans; Data collection, analysis, and synthesis; Conducting interviews and focus groups
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Challenge Function
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Soundboard for ideas; Providing strategic advice; Helping teams think through complex files and find clarity on how to manage the work (e.g., how to navigate through the system/process)
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Building Capacity
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Team learning through projects; Lessons Learned facilitation; Skills-oriented workshops
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Engagement & Facilitation
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Convening groups to tackle shared files and common problems; Designing engagement strategies; Planning and hosting engagement sessions; Strengthening horizontal collaboration; Driving groups towards agreement on next steps
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Synthesis & Briefing
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Decks; Placemats; Dashboards; Policy reports; What We Heard reports; Supporting the drafting of key policy and decision documents (e.g., Memorandum to Cabinet, medium-term planning, performance measurement frameworks)
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Our Partnership Model
Our mission is to help departments across the GC to achieve their priorities. Our model allows us to offer our services faster, at a lower cost, while providing high quality deliverables.
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| | Lower costs
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Fast to deploy
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You are in control
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Expanded network
| | - We charge 85% of FTEs; providing access to dedicated team of analysts
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- Compared to hiring term/indeterminate staff or consultants, we can start working with you in as little as 1- 2 weeks
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- We’ll contribute new ideas and perspectives, while you retain the final say
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- You have access to our horizontal knowledge and connections
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Delivering Results for the GC since 2018
Since December 2018, we have worked with 15+ GC organizations and teams to deliver +60 projects with +150 deliverables and have received overwhelmingly positive feedback by:
| Modernizing legacy systems, legislation, and service delivery models
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Adding policy and strategic capacity
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Improving internal governance and simplifying processes
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Targeted learning to respond to GC priorities
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These projects have helped to advance learning, innovation, and policy priorities across the federal government
An Extension of your Team
We are a diverse team of policy analysts ready to help advance your priorities; we jump into your work alongside your team and leverage our deep experience within the GC
Testimonials
"...the most concise, comprehensive, and visually appealing summary of Crown-Indigenous relations I've come across."
~ Environment and Climate Change Canada
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"Love the expertise you provided, with customized support to make this work easier."
~ Employment and Social Development Canada
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"The team [has] provided us excellent support and have shown creativity and a high capacity to integrate concepts and show discernment. And the outcomes have benefited from our collaboration tremendously with our storytelling becoming clear, engaging, and compelling."
~ Public Services and Procurement Canada
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"This is very good work, especially given how little you've been given to work with."
~ Department of National Defence
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"There are a few [exercises] that have stood out over the course of my career, and this is one of the high flyers."
~ Employment and Social Development Canada
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"Your support over the last few weeks has provided DND a meaningful uplift in our capacity. Huge thanks!"
~ Department of National Defence
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"This is way better work than KPMG"
~ Natural Resources Canada
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"We’ve truly benefited from your incredible talents, insights, and dedication throughout this engagement. Looking forward to when our paths cross again. "
~ Public Services and Procurement Canada
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For more information, contact us
Via our generic mailbox monitored by our analysts: surgeteam-equipederenfort@csps-efpc.gc.ca Or, our Director General (DG) is available for exploratory and informal discussions: paul.pilieci@csps-efpc.gc.ca
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