Changes

<div style="line-height: 3em; font-size: 200%; text-indent: 0%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;">&nbsp;'''Service Strategy engagement update'''</div>

<div style="line-height: 3em; font-size: 200%; text-indent: 0%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;">&nbsp;'''Service Strategy engagement update'''</div>

As part of our commitment to engaging you better in 2018–2019, the School held in-person and online consultations to inform the School’s next multi-year Service Strategy. We focused on four key areas identified as requiring greater attention:  

As part of our commitment to engaging you better in 2018–2019, the School held in-person and online '''consultations to inform the School’s next multi-year Service Strategy'''. We focused on '''four key areas''' identified as requiring greater attention:  

• data and reporting

• data and reporting

• how to better engage organizations in service

• how to better engage organizations in service

In-person sessions were held on June 19, 20, 26 and 27, and online participation opportunities were available through the Canada School of Public Service GCconnex group and VOILÀ on GCcollab from September 12 to October 5. We are currently reviewing and analyzing the input and will report the findings to you in the New Year.   

In-person sessions were held on June 19, 20, 26 and 27, and online participation opportunities were available through the [https://gcconnex.gc.ca/groups/profile/20206162/canada-school-of-public-service-ecole-de-la-fonction-publique-du-canada?language=en Canada School of Public Service GCconnex group] and [https://gccollab.ca/groups/profile/1042029/envoilu00c0frvoilu00c0 VOILÀ] on GCcollab from September 12 to October 5. We are currently reviewing and analyzing the input and will report the findings to you in the New Year.   

'''New Regional Client Relations Team'''

<div style="line-height: 3em; font-size: 200%; text-indent: 0%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;">&nbsp;'''New Regional Client Relations Team'''</div>

On September 5, the School announced the creation of a new Regional Client Relations Team as part of the School’s efforts to better engage its organizational clients. This new team will work closely with the national Client Service Team to ensure that the School’s curriculum is responsive to client needs and regional circumstances from coast to coast to coast. Together, these teams will maintain and improve the School’s dialogue with you about its products and services.

On September 5, the School announced the creation of a new Regional Client Relations Team as part of the School’s efforts to better engage its organizational clients. This new team will work closely with the national Client Service Team to ensure that the School’s curriculum is responsive to client needs and regional circumstances from coast to coast to coast. Together, these teams will maintain and improve the School’s dialogue with you about its products and services.