OneTeamGovCanada-GouvEnsembleCanada

*** Je voudrais lire ce guide dans la langue Française

OneTeamGov Canada: Ottawa Unconference Volunteer Guide

We’re excited to welcome you to the 2019 OneTeamGov Ottawa Unconference team! Thank you for sharing your precious time to help us make this event a reality- we quite literally cannot do it without you! We know that our awesome volunteers make the day, so THANK YOU for putting your hand up!! Your energy, enthusiasm, and effort helps to deliver a smooth experience and ensures everyone has a great and memorable day. Above all, we also hope that your volunteer experience is fun and rewarding.

In this Wiki you will find much of the information you will want to know before you arrive.

OneTeamGov one-day unconference is taking place on December 17, 2019, at the John G. Diefenbaker Building, 111 Sussex Drive, in Ottawa, Ontario. We are expecting hundreds of people from across Canada and maybe even beyond and are looking forward to a fantastic day!

(Not sure what to expect? Check out this short video and OneTeamGov.ca to find out more!)

Tell Me More About OneTeamGov?

OneTeamGov is a community of people who are passionate about building better public services to improve people’s lives.

The community’s aim is to improve public service and ways of working in the public sector by breaking boundaries between people. It is open to anyone regardless of position or sector, who wants to improve public services or public sector ways of working through practical action.

Sharing and learning with others is a moral imperative, because everyone deserves to have effective and accessible public services. That’s why OneTeamGov Canada, the Canadian chapter of the movement, is holding an unconference in Ottawa. It is an opportunity to foster and facilitate learning and sharing across jurisdictions.

Like our other events, the OneTeamGov Ottawa unconference will be outcome-focused. We want people to take away practical ideas to improve public services in their area of work. Rather than a programme of meetings or lectures, the event will be an unconference – a series of sessions defined by participants on the day. The aim will be sharing experiences, your practice, inspiration, understanding, learning from others and building your own call to action.

See below for everything you will need to know!

If you read nothing else, read this!

1 -   Unconference preperation and set-up is taking place on December 16, from XXX to XXX at the unconference location (111 Sussex), some of you signed up to help prep! Thank you!!

2 -   When you arrive on the day of the unconference head to the volunteer room (ADD LOCATION) to get your briefing, confirm the volunteer schedule, get your t-shirt, please arrive well in advance of your shift

3 -   Unconference registration will start at 8:00 am in the (ADD LOCATION) (see map

4 -   There will be coffee and snacks in the volunteer room in the morning. There will also be light snacks available all day to help keep your energy up!

5 -   Bring a device so you can stay connected (Wi-Fi is provided PASSWORD), unconference organizers will also have walkie-talkies and be roaming around

6 -   Volunteer role descriptions and the master schedule are below - check them out before you start! If you are facilitating and taking notes please take a look at the Breakout Session Guide

7 -   At the end of the day, as participants exit the venue, we want to make a ‘corridor of volunteers and high-fives’ to thank everyone as they leave. We will line up at TIME outside of the ‘XX’!

9 - Do not hesitate to contact Colleen Tiernan (819-360-0852) or Kayleigh Chaston-Vickers (506-654-3907) volunteer coordinators with ANY questions, issues, or concerns! We are here to help you!

Unconference Ottawa 2019 - Volunteer Details

Volunteer Briefings

BEFORE the Unconference:

Web Ex Pre-briefings....

INFO HERE

INFO HERE

INFO HERE

DAY OF the Unconference:

• When you arrive on the day of the unconference head to the volunteer room (ADD LOCATION) to get your briefing, confirm the volunteer schedule, and get your t-shirt. Please arrive well in advance of your shift.
• You will be given a white t-shirt with the OneTeamGov logo. Informal is fine. Dress for the weather. Top tip: comfy clothes, comfy shoes, and note that the t-shirts are unisex style.
• The full volunteer schedule will be posted, please let Colleen and Kayleigh know if you hit any snags, or have any questions, issues, or concerns! You can text us on the day of!

Self-Care

It will be a big and busy day, so remember take care of yourself and your own well-being. It is okay to take a pause for a while!

There will be a quiet space (WHERE) as well as a volunteer room (WHERE) available to you. When participants are in sessions, expect the main areas to be a bit more on the quiet side as well.

If you are in need of support at any time, or need to switch roles, feel free to drop a message or call Colleen (819-360-0852) or Kayleigh (506-654-3907). We are here to look after you, too!

Brief Unconference Schedule of the Day

• 7:00 Volunteer Room is ready to welcome you and you can pick up your t-shirt! Please be early for your shift!

• 8:00 doors open and registration starts on HERE
• 9:00-9:40, Welcome Ceremony
• 9:40-10:10, Pitch Activity
• 20 min gap, Agenda Setting
• 10:30 – 16:30, Multiple Rooms, Breakout Sessions
• 16:30 – 17:00, Closing Remarks & Send Off
• 16:45 *** Volunteers line up at 4:45 for high five line
• 17:00 CLEAN UP! If you can stay a bit longer and help us that would be amazing! Thank you!

Code of Conduct

The OneTeamGov Global Unconference Team is committed to maintaining a safe, harassment-free space for all of our participants. This includes maintaining a positive and inclusive space where everyone is welcome and human rights are respected, regardless of who they are. This means respect for all aspects of people including age, gender, race, ethnicity, religion/no religion, national origin, language, education, body size, political affiliation, sexual orientation, gender identity/expression and creativity, physical and mental ability, and socio-economic status.

Please refer to the official OneTeamGov Code of Conduct for specific details.

Volunteer Roles - What is Expected Of Me?

Role	Description
Registration Pre-Function 2B	- Registering participants when they arrive at the WHERE - Greet and check-in participants as they arrive (check-in via iPad) - Provide participants a lanyard/name tag, encourage them to write their name/info etc. and grab a swag bag (swag bags will be ready on tables set up behind the registration volunteers!) - Let participants know that water and coffee will be available all day in the WHERE, and XXX for lunch - When registration is complete, you will change to a different role as a floor walkers/greeter Team Leader: Ashley Evans | Call/text: 204-228-7373 | Walkie-talkie
Floor Walkers/Greeters Distributed on both the 1st and 2nd floor	- Interact with participants and help to answer any questions they may have about the event/venue - Direct participants to rooms, washrooms, refreshments (familiarize yourself with the floor plans) - Helping with questions that might come up, running and fetching things as required - Please try and space yourselves out around the venue! Team Leader: Colleen Tiernan | Call/text: 819 360 0852 | Walkie-talkie
Park Volunteers In the Park – Salon A-B	- The Heart is a space to convene and to CONNECT, REFLECT, and INTEGRATE. The day will be opened and closed there. - Throughout the day,  the heart is an open space with a variety of activities for conversations, creativity, and quiet reflection such as a meditation space, Serious Lego, colouring and campfire conversations - This is a role for interacting with our guests and answering any questions they may have about the activities - Directing people to rooms, washrooms, refreshments (familiarize yourself with the floor plans) - Helping with questions that might come up, running and fetching things as required Team Leader: Joël Bourgeoys | Call/text: 613-415-8036 | Walkie-talkie
Accessibility Support	- Some of our attendees have special kinds of needs, so you may be allocated to provide support, or to be generally available to help out, if that’s what our attendees prefer- Expect this to be more of a 'flexible', as needed role! Question for Col- was there a space on the registration to share any accessibility needs? Cannot remember.. Team Leader: Colleen Tiernan | Call/text: 819 360 0852 | Walkie-talkie
Breakout and Park Session Teams - Facilitator - Note-taker - Usher Sessions take place in 1st and 2nd floor, various rooms	- This role includes working as a team to convene, facilitate, and record the discussions of the Breakout and Heartbeat sessions (one team per room), see “SCHEDULE”, (http://shorturl.at/fCJ39) - The Facilitator will guide the 55-minute discussion, enabling participants to discuss and generate (1) a shared understanding of the topic, (2) opportunities and challenges related to it, and (3) practical actions to address them. A guide will be provided to Facilitators with suggested techniques to help the discussions along. - The Facilitator will [deal with sticky notes / summarize the convos...etc] - The Usher will put the name of each session/topic on the door - The Usher will take a picture of the group participating in the session (extra points for fun/creativity!) - The Note-taker will capture the points of the discussion, including the room’s understanding(s) of the topic, opportunities and challenges, and practical actions. A laptop/tablet will be available in each room and. - The Note-taker will also keep time - There is one laptop for note-taking in every breakout room - A Google doc and folder will be set up for you to record the discussion. Please ensure the notes are saved in the Google docs folder, and share the group photo on the Slack Channel that will be provided. Team Leaders: Joël Bourgeoys | Call/text: 613-415-8036 | Walkie-talkie John Kenny | Call/text: 613-301-7837 | Walkie-talkie
Tidying Up (All volunteers available!)	- We appreciate your time, and understand if you cannot stay, but we hope to have as many volunteers as possible stick around after the event to help us leave the venue in a good state! Team Leader: Colleen Tiernan | Call/text: 819 360 0852 | Walkie-talkie

Map

Venue map?

FAQ (Frequently Asked Questions)

What should I wear?

Wi-Fi

Network: VictoriaConference

Password: OTGG

Social Media and Communications

Please use these event hashtags when spotlighting the event on social media: #OneTeamGovOttawa #OneTeamGovCan

Thanks for your help sharing the day!