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==Pre-Arrival Checklist - Are you ready for your first day?==<!-- ROX Modified text to lead to subpages. Reason: To remove one of the sections below. Subpage links covered in menu. -->
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==Mandate, Vision, Mission and Values==<!-- ROX Modified text to lead to subpages. Reason: To remove one of the sections below. Subpage links covered in menu. -->
    
<p>Our pre-arrival onboarding content contains general guidance that applies to most employees’ working arrangements. It also includes several specialized sections, such as information for incoming [[ESDC_Onboarding/Executive|Executives]].</p>
 
<p>Our pre-arrival onboarding content contains general guidance that applies to most employees’ working arrangements. It also includes several specialized sections, such as information for incoming [[ESDC_Onboarding/Executive|Executives]].</p>
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===<span class="checkbox" aria-hidden="true">&#10004;</span>Purpose and Mandate===
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===<span class="checkbox" aria-hidden="true">&#10004;</span>Our Mandate===
 
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<p>Your hiring manager (or equivalent liaison) has likely already contacted you to communicate the preliminary job offer and arrange a start date. This person will be the primary resource assigned to support your pre-arrival onboarding activities.</p>
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<p>The ATSSC is responsible for providing support services and facilities to 12 federal administrative tribunals by way of a single integrated organization.</p>These services include the specialized services required by each tribunal (e.g. registry, research and analysis, legal and other mandate or case activities specific to each tribunal), as well as internal services (e.g. human resources, financial services, information management and technology, accommodations, security, planning and communications).
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*<strong>Talk to the hiring manager about the details of your work arrangement</strong>, such as hours of work and work location. Find out if you will be working remotely, in-person or through a hybrid model.
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*<strong>Stay in regular contact with your manager</strong> if there is a long period between the job offer and the start date.
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*It may be too early to know <strong>if you need workplace accommodation</strong> but take the time to speak to your new manager about the workplace and any potential workplace accommodation.
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*Workspace setups will vary on a case-by-case basis, but if you foresee the need for <strong>specific equipment to carry out your duties</strong>, please discuss it with your hiring manager as soon as possible.
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*Before <strong>your first day</strong>, make sure you have clear instructions about what to do and have the required contact information for your arrival should it be virtual or in-person.
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* For any <strong>other questions or concerns</strong> not covered on this site, do not hesitate to contact your hiring manager.
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===<span class="checkbox" aria-hidden="true">&#10004;</span>Monitor your e-mail for important documents and communications===
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===<span class="checkbox" aria-hidden="true">&#10004;</span>Our Vision===
 
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<p>At some point during your hiring process, you should have provided your ESDC contact with a primary e-mail address. Monitor this e-mail regularly for important messages.</p>
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<p>We will be recognized as a centre of excellence for:</p>
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<p>The following list includes some examples of communications and documents you should receive before your arrival. Depending on your work arrangement, some of these items may not apply to you. When in doubt, <strong>ask your hiring manager</strong>.</p>
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*Letter of offer package from your manager
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* service delivery;
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*Instructions for obtaining your IT equipment from your manager or a delegated IT technician
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* innovative, efficient and effective operations; and
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* Network access information
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* supporting improved access to justice.</div>
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*Reference materials related to your role and organization:
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**Phone list
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**Organizational chart with titles
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**Staff lists and/or other contact lists
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**Voicemail and email instructions
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**Job description
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===<span class="checkbox" aria-hidden="true">&#10004;</span>Getting your technology (IT) equipment and network access===
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===<span class="checkbox" aria-hidden="true">&#10004;</span>Our Mission===
 
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<p>Whether you will be working remotely, in-person or through a hybrid model, your hiring manager (or equivalent liaison) will coordinate with you to ensure you receive the tools and equipment you need to carry out your work.</p>
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<p>We provide high-quality services to the tribunals and the people we serve by:</p>
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* being responsive to their needs;
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* preserving the tribunals’ independence, neutrality and reputation for excellence; and
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* fostering the development of cooperative, engaged and knowledgeable employees.</div>
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<p>If you foresee the need for specific equipment, or any other circumstance that may affect your ability to carry out your regular duties, please discuss it with your hiring manager as soon as possible.</p>
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===<span class="checkbox" aria-hidden="true">&#10004;</span>Our Values===
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'''We actively promote and demonstrate the public service values outlined in the ''Values and Ethics Code for the Public Sector'': Respect for Democracy; Respect for People; Integrity; Stewardship; and Excellence.'''
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<p>Once you obtain your IT equipment, follow the enclosed instructions to finish setting up your computer and access the ESDC corporate network. Ensure you have a stable internet connection if accessing the network remotely.</p>
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We are also committed to the following values:
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====Technical support====
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'''Service Excellence'''
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<p>If you are having trouble setting up your workstation or logging onto the network, contact your hiring manager. They may open a service ticket on your behalf or ask you to contact the National Service Desk directly.</p>
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* We provide high-quality, reliable, timely, effective and efficient services that meet the common and unique needs of the tribunals and the people we serve.
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* We continually seek opportunities to improve our services through innovation, leveraging resources and sharing best practices.
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* We work collaboratively, constructively, and respectfully.
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<p>In the event you already have your computer, the National Service Desk toll-free number is on the login screen. Service times may vary depending on request volume so ensure your hiring manager is aware of the technical issue(s). They may be able to support you directly.</p>
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'''Accountability and Transparency'''
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====Personal media devices are not permitted ====
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* We communicate openly and honestly.
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* We remain accountable at all times for what we do.
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* We maintain trust by respecting the roles, responsibilities and mandates of the tribunals and the ATSSC, and by spending public funds wisely.
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<p>Please be advised that you should <strong>never connect personal media devices</strong> such as USB keys, mobile phones, or any other external storage device to your ESDC workstation computers or laptops, even for charging purposes. Your hiring manager may direct you to additional resources on our corporate IT security policy.</p>
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'''Supportive Work Environment'''
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* We create a workplace culture that generates a sense of belonging and where people are valued and engaged.
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* We recognize the contributions of our colleagues and ensure we provide the learning and development we need to continue to grow.
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* At all levels, we demonstrate leadership through teamwork, adaptability and creativity.
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===<span class="checkbox" aria-hidden="true">&#10004;</span>Get to know ESDC and other aspects of your employment===
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====Departmental Information====
 
====Departmental Information====
  
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