GC Remote Working/Home/Audio Visual Teleconference

Remote Working: Audio and Visual Conferencing

By now, we are all (mostly!) adjusting to remote working. Because we can no longer meet face to face, we are relying heavily on both audio and video conferencing tools to collaborate with our colleagues. In these times, it’s also nice in these times to hear a familiar voice and see a friendly face (and sometimes kids and cats, too).

In this post, we have gathered and shared the most recent and helpful information on how you can make the most of GC audio and video conferencing. From etiquette to security to ways to find support – check out our post to see how we are helping you make the best of the virtual meeting tools available.

Etiquette and Best Practices:

Shared Services Canada (SSC) already had great tips and best practices prepared for using audio and visual tools for meetings and collaboration. Check out this handy printable guide which outlines etiquette and preparation tips for successful video conferences. Click Here

Security Considerations for using Audio Visual conferences

Using video-teleconferencing software correctly goes further than good business etiquette. On April 14th, the Canadian Security Establishment (CSE) published an alert to video conferencing users: “Care should be taken in the implementation and use of these to ensure that expected levels of integrity and confidentiality are maintained.”

Media reports mention “Zoom Bombing” – which means some video conferencing tools can be vulnerable to third-party infiltration or high jacking which disrupts business to even compromises computer systems. They CSE alert also addresses how link and file sharing in VTC applications may lead to risks similar to those present when opening links or files from emails.

Check out the CSE Alert.

Want to learn more about the security features of the audio and video conferencing tools you use? Here is a list of some of the VTC tools approved for use in the GC.

• Microsoft Teams - security features and security architecture vs. cyber-attacks

• Cisco WebEx - security best practices to employ for a WebEx meeting

Meet the Audio and Web Conferencing Community!

Want to connect with others about audio and web conferencing? Through GCConnex, you can join this open group of 4,000 other Government of Canada employees that are interested in learning and using GC audio/video products. Find the Audio and Web Conferencing GCConnex Community here

Posted May 2020