Difference between revisions of "Si-coe/en/open-house"
Jump to navigation
Jump to search
| Line 1: | Line 1: | ||
== Virtual Open House: Unpacking the Client-Centric Approach During a Pandemic == | == Virtual Open House: Unpacking the Client-Centric Approach During a Pandemic == | ||
| − | [[File: | + | [[File:CoE_Open_House_Poster_EN.png]] |
Our '''''Service Innovation Centre of Excellence''''' team is holding a '''''Virtual Open House''''' event to showcase how we can stay client-centric at this special, “new normal” time and beyond. | Our '''''Service Innovation Centre of Excellence''''' team is holding a '''''Virtual Open House''''' event to showcase how we can stay client-centric at this special, “new normal” time and beyond. | ||
| Line 17: | Line 17: | ||
<big>And [https://teams.microsoft.com/l/team/19%3a67ae889ffdce4636add6319148875cb9%40thread.skype/conversations?groupId=8399024b-84ca-4d18-876a-f68309e688b8&tenantId=2008ffa9-c9b2-4d97-9ad9-4ace25386be7 drop in anytime] in our Microsoft Teams group!</big> | <big>And [https://teams.microsoft.com/l/team/19%3a67ae889ffdce4636add6319148875cb9%40thread.skype/conversations?groupId=8399024b-84ca-4d18-876a-f68309e688b8&tenantId=2008ffa9-c9b2-4d97-9ad9-4ace25386be7 drop in anytime] in our Microsoft Teams group!</big> | ||
| − | [[File: | + | |
| + | [[File:CoE_Open_House_Agenda_EN.png]] | ||
Revision as of 15:22, 28 May 2020
Virtual Open House: Unpacking the Client-Centric Approach During a Pandemic
Our Service Innovation Centre of Excellence team is holding a Virtual Open House event to showcase how we can stay client-centric at this special, “new normal” time and beyond.
The new policy on service and digital requires us to take a client-centric approach in designing and delivering our services.
But how do we do it? And during a pandemic?
Drop in at our Virtual Open House to learn more about how you can:
- Benefit from a client-centric approach to design and deliver services
- Understand your clients through research
- Design your processes and services with the clients in mind
- Deliver good, easy-to-use services to the public and beyond
Watch the show case. Join the conversation.
And drop in anytime in our Microsoft Teams group!
