Line 19: |
Line 19: |
| | | |
| ==Notes and action items== | | ==Notes and action items== |
− | 1. '''Updates'''
| + | # '''Updates''' |
| '''Action Items from DTO''' | | '''Action Items from DTO''' |
| * '''Reminder to get your alerts up and keep them updated''' | | * '''Reminder to get your alerts up and keep them updated''' |
Line 27: |
Line 27: |
| '''Susan Harper (Health Canada)''' | | '''Susan Harper (Health Canada)''' |
| * Finalizing Landing page guidance to help keep content on the page limited and strategic. It is going through approvals. | | * Finalizing Landing page guidance to help keep content on the page limited and strategic. It is going through approvals. |
− | '''Celeste (PCO)''' | + | '''Celeste Côté (PCO)''' |
| * Putting together an analytics working group — goal is high-level insights we can share upward, starting with web stats and then incorporating other types of data (phone call data, usability testing results, social media stats, etc.) | | * Putting together an analytics working group — goal is high-level insights we can share upward, starting with web stats and then incorporating other types of data (phone call data, usability testing results, social media stats, etc.) |
− | '''Debbie (Principal Publisher)''' | + | '''Debbie Laurin (Principal Publisher)''' |
| * Working on changing breadcrumb from Home to Canada.ca. The breadcrumb provides clarity to people if they are on Canada.ca. Seeing lots of phishing scams so this is a way to let people know what is official. Should be live by April 16. | | * Working on changing breadcrumb from Home to Canada.ca. The breadcrumb provides clarity to people if they are on Canada.ca. Seeing lots of phishing scams so this is a way to let people know what is official. Should be live by April 16. |
| '''2. Analytics''' | | '''2. Analytics''' |
Line 35: |
Line 35: |
| Senior Management is looking for: What did we do? Did it work? Are Canadians getting what they want from it? | | Senior Management is looking for: What did we do? Did it work? Are Canadians getting what they want from it? |
| | | |
− | '''Update from Jonah Ackerman (Health Canada)''' | + | '''Jonah Ackerman (Health Canada)''' |
| * Creating a working group to get data out to the general public and create reports for senior management | | * Creating a working group to get data out to the general public and create reports for senior management |
| Principal Publisher puts out daily reports on : | | Principal Publisher puts out daily reports on : |
| * What people click on | | * What people click on |
| * What people search to get to Coronavirus page | | * What people search to get to Coronavirus page |
− | * What people search for when they are Coronavirus | + | * What people search for when they are on the Coronavirus page |
| * Call centre data | | * Call centre data |
| * Google search data | | * Google search data |
Line 50: |
Line 50: |
| We have a [[Covid 19 DTO-BTN/User research|Research and data sharing wiki page]]. It’s a work in progress. Please post reports you have (as long as it’s ok for them to be available on a public site). As we see what we have, we can organize it better. | | We have a [[Covid 19 DTO-BTN/User research|Research and data sharing wiki page]]. It’s a work in progress. Please post reports you have (as long as it’s ok for them to be available on a public site). As we see what we have, we can organize it better. |
| | | |
− | We would like feedback about what the community needs. Reach out on the #analytics-search-evidence channel on Slack channel to discuss the types of data you need or types of reports you're working on, or get in touch with the [[TMC COVID contacts - Contacts COVID CGT#Analytics and performance management|Analytics working group]]. | + | We would like feedback about what the community needs. Reach out on the #analytics-search-evidence channel on Slack to discuss the types of data you need or types of reports you're working on, or get in touch with the [[TMC COVID contacts - Contacts COVID CGT#Analytics and performance management| Analytics working group]]. |
| | | |
− | '''Update from Nicolas Pjontek (Principal Publisher)''' | + | '''Nicolas Pjontek (Principal Publisher)''' |
| | | |
| Principal Publisher produces the following reports and dashboards: | | Principal Publisher produces the following reports and dashboards: |
Line 65: |
Line 65: |
| | | |
| Julie Dufour (ISED) gets daily call centre reports - most of the COVID related inquiries are for programs that other depts manage. | | Julie Dufour (ISED) gets daily call centre reports - most of the COVID related inquiries are for programs that other depts manage. |
− |
| |
| </div> | | </div> |
| <!--START French column, do not touch this code--> | | <!--START French column, do not touch this code--> |