Difference between revisions of "Client Outreach Digital Strategy"

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'''Service Canada provides Canadians with a single point of access to a wide range of government services and benefits. We are committed to improving services for Canadians by working with partners to provide access to the full range of government services and benefits that Canadians want and need through the Internet, by telephone, in person or by mail.'''
 
'''Service Canada provides Canadians with a single point of access to a wide range of government services and benefits. We are committed to improving services for Canadians by working with partners to provide access to the full range of government services and benefits that Canadians want and need through the Internet, by telephone, in person or by mail.'''
  
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== About the CIS Digital Strategy ==
+
== About the Client Outreach Digital Strategy ==
 
Welcome to the [https://www.canada.ca/en.html Service Canada] Information Session Portal for [https://www.canada.ca/en/services/benefits/ei.html Employment Insurance (EI)] and [https://www.canada.ca/en/services/benefits/ei/cerb-application.html Canadian Emergency Response Benefits (CERB).] If you are receiving one or both of these benefits from Service Canada, this portal will provide you with detailed information on upcoming LIVE WebEx Information sessions where you will receive valuable information about your claim, and other tools and services available to you. You are welcome to join the session that is most convenient. These sessions are approximately one hour in length and are conducted by Citizen Services Specialists from Service Canada and features collaboration with provincial Government and the Employment Ontario Network of Service Providers.
 
Welcome to the [https://www.canada.ca/en.html Service Canada] Information Session Portal for [https://www.canada.ca/en/services/benefits/ei.html Employment Insurance (EI)] and [https://www.canada.ca/en/services/benefits/ei/cerb-application.html Canadian Emergency Response Benefits (CERB).] If you are receiving one or both of these benefits from Service Canada, this portal will provide you with detailed information on upcoming LIVE WebEx Information sessions where you will receive valuable information about your claim, and other tools and services available to you. You are welcome to join the session that is most convenient. These sessions are approximately one hour in length and are conducted by Citizen Services Specialists from Service Canada and features collaboration with provincial Government and the Employment Ontario Network of Service Providers.
 
[[File:Webinar (2).jpg|link=http://wiki.gccollab.ca/File:Webinar%20(2).jpg|left|thumb|225x225px]]
 
[[File:Webinar (2).jpg|link=http://wiki.gccollab.ca/File:Webinar%20(2).jpg|left|thumb|225x225px]]
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== Before You Attend a Session ==
 
== Before You Attend a Session ==
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Be sure to download these important documents.[[:File:MSCA gckey.pdf]]
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Here are some important documents for you to download..[[:File:MSCA gckey.pdf]]
  
 
[[:File:MSCA provincial-digital-id.pdf]] [[:File:CONTACT SERVICE CANADA.pdf]] [[:File:EIandFraud-E.pdf]] [[:File:EIandFraud-F.pdf]]
 
[[:File:MSCA provincial-digital-id.pdf]] [[:File:CONTACT SERVICE CANADA.pdf]] [[:File:EIandFraud-E.pdf]] [[:File:EIandFraud-F.pdf]]
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== How to Register for and Attend a Session ==
 
== How to Register for and Attend a Session ==
 
Sessions are hosted using [https://www.webex.com/ Cisco WebEx] meeting and event platform and is easily viewed in most popular browsers and with the [https://help.webex.com/en-us/0tow9g/Download-the-Cisco-Webex-Meetings-Desktop-App WebEx desktop application.]
 
Sessions are hosted using [https://www.webex.com/ Cisco WebEx] meeting and event platform and is easily viewed in most popular browsers and with the [https://help.webex.com/en-us/0tow9g/Download-the-Cisco-Webex-Meetings-Desktop-App WebEx desktop application.]
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# See the event calendar below and decide which event to attend.
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# See the event calendar below and decide which session to attend.
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# scroll down to see the event # and Click "Join Now" and follow the instructions.
+
# scroll down to see the session # and Click "Join Now" and follow the instructions.
 
Sessions have a capacity of 1000 participants.  Once the maximum number of participants has been reached, the system will not allow additional attendees to join.  Please select another date and time and try again.
 
Sessions have a capacity of 1000 participants.  Once the maximum number of participants has been reached, the system will not allow additional attendees to join.  Please select another date and time and try again.
  
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| rowspan="2" |
 
| rowspan="2" |
 
|-
 
|-
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| colspan="5" |''To attend a session, please select a date.''
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| colspan="5" |''To attend a session, please chose a session to attend, and scroll down to the corresponding event number to find the Join Meeting link''
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''Click on it to register and to see joining instructions''
 
 
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|-
 
| colspan="5" |
 
| colspan="5" |
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·          Enter the meeting number: '''1295403684'''
 
·          Enter the meeting number: '''1295403684'''
  
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·          Enter the meeting password: MPeVEhJ5@72
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·          Enter the meeting password: August11*
 
|''Option 1''
 
|''Option 1''
  
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·          Enter the meeting number: '''1299224732'''
 
·          Enter the meeting number: '''1299224732'''
  
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·          Enter the meeting password: ''mWF6Jxrc53c''
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·          Enter the meeting password: ''August13*''
 
|''Option 1''
 
|''Option 1''
  

Latest revision as of 14:48, 6 August 2020

ServiceCanada(2).jpg


Service Canada provides Canadians with a single point of access to a wide range of government services and benefits. We are committed to improving services for Canadians by working with partners to provide access to the full range of government services and benefits that Canadians want and need through the Internet, by telephone, in person or by mail.

About the Client Outreach Digital Strategy

Welcome to the Service Canada Information Session Portal for Employment Insurance (EI) and Canadian Emergency Response Benefits (CERB). If you are receiving one or both of these benefits from Service Canada, this portal will provide you with detailed information on upcoming LIVE WebEx Information sessions where you will receive valuable information about your claim, and other tools and services available to you. You are welcome to join the session that is most convenient. These sessions are approximately one hour in length and are conducted by Citizen Services Specialists from Service Canada and features collaboration with provincial Government and the Employment Ontario Network of Service Providers.

Webinar (2).jpg
Attending a session is simple and fast! Follow these steps.

Before You Attend a Session

Here are some important documents for you to download..File:MSCA gckey.pdf

File:MSCA provincial-digital-id.pdf File:CONTACT SERVICE CANADA.pdf File:EIandFraud-E.pdf File:EIandFraud-F.pdf

File:MSCA sign-partner.pdf

How to Register for and Attend a Session

Sessions are hosted using Cisco WebEx meeting and event platform and is easily viewed in most popular browsers and with the WebEx desktop application.

  1. See the event calendar below and decide which session to attend.
  2. scroll down to see the session # and Click "Join Now" and follow the instructions.

Sessions have a capacity of 1000 participants. Once the maximum number of participants has been reached, the system will not allow additional attendees to join. Please select another date and time and try again.

AUGUST 2020 CALENDAR OF EVENTS

August 2020

Employment Insurance Client Outreach Digital Session Webinar Series

To attend a session, please chose a session to attend, and scroll down to the corresponding event number to find the Join Meeting link
August 2020                                                                    
Mon Tue Wed Thu Fri
3 4   5 6         7
10 11    

Session 1

1:30 p.m.

12      

Session 2

9:30 a.m.

13      

Session 3

10:30 a.m.

14
17 18      

Session 4

1:30 p.m.

19          

Session 5

9:30 a.m.

20      

Session 6

10:30 a.m.

21
24 25        

Session 7

1:30 p.m.

26        

Session 8

9:30 a.m.

27        

Session 9

10:30 a.m.

28

SESSION LIST

SESSION #1

August 11, 2020 1:30 p.m.

Please note that you will need to join both audio and video (instructions below)

To Join Video: To Join Audio:
Option 1

·         Click on the Join meeting link.

·         Enter your name and email address

·         Select “Join Now” button

Option 2

·         Go to www.gts-ee.webex.com

·         Enter the meeting number: 1295403684

·         Enter the meeting password: August11*

Option 1

·         In WebEx Audio menu, under Select Audio Connection, choose the “Call me” option

·         Enter your phone number

·         Select “Connect to Audio and Video”

You will receive a phone call from the WebEx. Please accept the call and follow the prompts to join audio

Option 2

·         Dial in on your phone Toll Free

343-602-2000

Enter the Attendee access code:

     1295403684

SESSION #2

August 12, 2020 9:30 a.m.

Please note that you will need to join both audio and video (instructions below)

To Join Video: To Join Audio:
Option 1

·         Click on the Join meeting link.

·         Enter your name and email address

·         Select “Join Now” button

Option 2

·         Go to www.gts-ee.webex.com

·         Enter the meeting number: 1297215380

·         Enter the meeting password: August12*

Option 1

·         In WebEx Audio menu, under Select Audio Connection, choose the “Call me” option

·         Enter your phone number

·         Select “Connect to Audio and Video”

You will receive a phone call from the WebEx. Please accept the call and follow the prompts to join audio

Option 2

·         Dial in on your phone Toll Free

343-602-2000

·         Enter the Attendee access code:

    1297215380

SESSION #3

August 13, 2020 10:30 a.m.

Please note that you will need to join both audio and video (instructions below)

To Join Video: To Join Audio:
Option 1

·         Click on the Join meeting link.

·         Enter your name and email address

·         Select “Join Now” button

Option 2

·         Go to www.gts-ee.webex.com

·         Enter the meeting number: 1299224732

·         Enter the meeting password: August13*

Option 1

·         In WebEx Audio menu, under Select Audio Connection, choose the “Call me” option

·         Enter your phone number

·         Select “Connect to Audio and Video”

You will receive a phone call from the WebEx. Please accept the call and follow the prompts to join audio

Option 2

·         Dial in on your phone Toll Free

343-602-2000

·         Enter the Attendee access code:

     1299224732

SESSION #4

August 18, 2020 1:30 p.m.

Please note that you will need to join both audio and video (instructions below)

To Join Video: To Join Audio:
Option 1

·         Click on the Join meeting link.

·         Enter your name and email address

·         Select “Join Now” button

Option 2

·         Go to www.gts-ee.webex.com

·         Enter the meeting number: 1291768922

·         Enter the meeting password: August18*

Option 1

·         In WebEx Audio menu, under Select Audio Connection, choose the “Call me” option

·         Enter your phone number

·         Select “Connect to Audio and Video”

You will receive a phone call from the WebEx. Please accept the call and follow the prompts to join audio

Option 2

·         Dial in on your phone Toll Free

343-602-2000

·         Enter the Attendee access code:

    1291768922

SESSION #5

August 19, 2020 9:30 a.m.

Please note that you will need to join both audio and video (instructions below)

To Join Video: To Join Audio:
Option 1

·         Click on the Join meeting link.

·         Enter your name and email address

·         Select “Join Now” button

Option 2

·         Go to www.gts-ee.webex.com

·         Enter the meeting number: 1297891731

·         Enter the meeting password:  August19*

Option 1

·         In WebEx Audio menu, under Select Audio Connection, choose the “Call me” option

·         Enter your phone number

·         Select “Connect to Audio and Video”

You will receive a phone call from the WebEx. Please accept the call and follow the prompts to join audio

Option 2

·         Dial in on your phone Toll Free

      343-602-2000

·         Enter the Attendee access code:

     1297891731

SESSION #6

August 20, 2020 10:30 a.m.

Please note that you will need to join both audio and video (instructions below)

To Join Video: To Join Audio:
Option 1

·         Click on the Join meeting link.

·         Enter your name and email address

·         Select “Join Now” button

Option 2

·         Go to www.gts-ee.webex.com

·         Enter the meeting number: 1290665124

·         Enter the meeting password: August20*

Option 1

·         In WebEx Audio menu, under Select Audio Connection, choose the “Call me” option

·         Enter your phone number

·         Select “Connect to Audio and Video”

You will receive a phone call from the WebEx. Please accept the call and follow the prompts to join audio

Option 2

·         Dial in on your phone Toll Free

343-602-2000

Enter the Attendee access code:

    1290665124

SESSION #7

August 25, 2020 1:30 p.m.

Please note that you will need to join both audio and video (instructions below)

To Join Video: To Join Audio:
Option 1

·         Click on the Join meeting link.

·         Enter your name and email address

·         Select “Join Now” button

Option 2

·         Go to www.gts-ee.webex.com

·         Enter the meeting number: 1299710436

·         Enter the meeting password: August25*

Option 1

·         In WebEx Audio menu, under Select Audio Connection, choose the “Call me” option

·         Enter your phone number

·         Select “Connect to Audio and Video”

You will receive a phone call from the WebEx. Please accept the call and follow the prompts to join audio

Option 2

·         Dial in on your phone Toll Free

343-602-2000

Enter the Attendee access code:

     1299710436

SESSION #8

August 26, 2020 9:30 a.m.

Please note that you will need to join both audio and video (instructions below)

To Join Video: To Join Audio:
Option 1

·         Click on the Join meeting link.

·         Enter your name and email address

·         Select “Join Now” button

Option 2

·         Go to www.gts-ee.webex.com

·         Enter the meeting number: 1299710436

·         Enter the meeting password: August26*

Option 1

·         In WebEx Audio menu, under Select Audio Connection, choose the “Call me” option

·         Enter your phone number

·         Select “Connect to Audio and Video”

You will receive a phone call from the WebEx. Please accept the call and follow the prompts to join audio

Option 2

·         Dial in on your phone Toll Free

343-602-2000

Enter the Attendee access code:

     1299710436

SESSION #9

August 27, 2020 10:30 a.m.

Please note that you will need to join both audio and video (instructions below)

To Join Video: To Join Audio:
Option 1

1. Click on the Join meeting link.

·         Enter your name and email address

·         Select “Join Now” button

Option 2

·         Go to www.gts-ee.webex.com

·         Enter the meeting number: 1294691383

·         Enter the meeting password: August27*

Option 1

·         In WebEx Audio menu, under Select Audio Connection, choose the “Call me” option

·         Enter your phone number

·         Select “Connect to Audio and Video”

You will receive a phone call from the WebEx. Please accept the call and follow the prompts to join audio

Option 2

·         Dial in on your phone Toll Free

·         343-602-2000,

·         Enter the Attendee access code:

     1294691383

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