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==<div id="An extension of your team "><big><big>'''An extension of your team'''</big></big>  ==
 
==<div id="An extension of your team "><big><big>'''An extension of your team'''</big></big>  ==
<big>We are a diverse team of policy analysts ready to help advance your priorities; we jump into your work alongside your team and leverage our deep experience within the GC</big>
+
<big>We are a '''diverse team of policy analysts''' ready to help '''advance your priorities'''; we jump into your work alongside your team and leverage our deep experience within the GC</big>
  
 
{|width="90%" cellpadding="10" cellspacing="15px"
 
{|width="90%" cellpadding="10" cellspacing="15px"
 
|-
 
|-
|style=text-align:center;background:#3f6281;color:#FFFFFF|<big>'''Experience'''</big>  
+
|style=text-align:center;background:#dde6ee|<big>'''Experience'''</big>  
 
|style=text-align:center;background:#bbcdde|<big>'''Skillsets'''</big>
 
|style=text-align:center;background:#bbcdde|<big>'''Skillsets'''</big>
 
|style=text-align:center;background:#ddebeb|<big>'''Collaboration'''</big>
 
|style=text-align:center;background:#ddebeb|<big>'''Collaboration'''</big>
 
|-
 
|-
|style=text-align:center;background:#3f6281;color:#FFFFFF|We bring an '''impartial, cross-governmental perspective'''; our mandate allows us to build connections and work across government  
+
|style=text-align:center;background:#dde6ee|We bring an '''impartial, cross-governmental perspective'''; our mandate allows us to build connections and work across government  
  
 
We use our experience in '''strategic policy, central agencies, program policy, and data teams''' to rapidly get up to speed on your operating environment
 
We use our experience in '''strategic policy, central agencies, program policy, and data teams''' to rapidly get up to speed on your operating environment
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==<div id="How we can help">'''<big><big>How we can help</big></big>'''==
 
==<div id="How we can help">'''<big><big>How we can help</big></big>'''==
<big><big>Our most commonly-used '''products and services''' are listed below, or tell us more about your specific needs; '''we specialize in developing custom-solutions for unique problems'''</big></big>
+
<big>Our most commonly-used '''products and services''' are listed below, or tell us more about your specific needs; '''we specialize in developing custom-solutions for unique problems'''</big>
 
 
<br clear='all'>
 
 
 
{|width="80%" cellpadding="10" cellspacing="15px"
 
|-valign="top"
 
|style=min-width:250px; max-width:400px|<big><big>'''Problem Definition'''</big></big>
 
<big>Ensuring everyone has a common understanding of the issue supported by brainstorming, consultation, and research</big>
 
|[[File:9-12_purple_question_mark.png|frameless|upright=0.5]]
 
|[[File:1-3_yellow_tools3.png|frameless|upright=0.5]]
 
|style=min-width:250px; max-width:400px|<big><big>'''Options Development'''</big></big>
 
<big>Collaboratively identifying a range of workable solutions that are grounded in evidence, critical analysis, and creativity</big>
 
|-
 
|style=min-width:250px; max-width:400px|<big><big>'''Next Steps & Reflections'''</big></big>
 
<big>Offering support to put ideas into effect, and capturing lessons learned to apply to future work</big>
 
|[[File:6-9_brain.png|frameless|upright=0.5]]
 
|[[File:4-6_speech_bubble.png|frameless|upright=0.5]]
 
|style=min-width:250px; max-width:400px|<big><big>'''Engagement & Briefing'''</big></big>
 
<big>Validating possible solutions by engaging with stakeholders, and generating products that tell a compelling story</big>
 
|}
 
 
 
<br clear="all">
 
  
 
{| width="70%" cellpadding="10" cellspacing="15px"
 
{| width="70%" cellpadding="10" cellspacing="15px"
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|+
 
|+
 
|style="width:100px"|[[FILE:2.1book2.svg]]
 
|style="width:100px"|[[FILE:2.1book2.svg]]
|style="width:150px"|<big><big>'''Research, Analysis and Synthesis'''</big></big>
+
|style="width:200px"|<big>'''Research, Analysis and Synthesis'''</big>
|<big>Problem diagnosis, framing and definition; Environmental scans; Data collection, analysis, and synthesis; Conducting interviews and focus groups</big>
+
|<big>Data Collection & Gaps Analysis; Stakeholder & Process Mapping; Jurisdictional Reviews & Best Practice Research; Environmental Scans & Literature Reviews; Policy Reports</big>
 
|}
 
|}
 
|}
 
|}
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|+
 
|+
 
|style="width:100px"|[[FILE:2.2hand.svg]]
 
|style="width:100px"|[[FILE:2.2hand.svg]]
|style="width:150px"|<big><big>'''Challenge Function'''</big></big>
+
|style="width:200px"|<big>'''Horizontal Collaboration'''</big></big>
|<big>Soundboard for ideas; Providing strategic advice; Helping teams think through complex files and find clarity on how to manage the work (e.g., how to navigate through the system/process)</big>
+
|<big>Internal Consultation Across Government; Facilitation (only within the GC), Interviews, Focus Groups & Surveys; Stakeholder Engagement Planning; Governance Model Design & Mapping; RACI Charts</big>
 
|}
 
|}
 
|}
 
|}
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|+
 
|+
 
|style="width:100px"|[[FILE:2.3handshake.svg]]
 
|style="width:100px"|[[FILE:2.3handshake.svg]]
|style="width:150px"|<big><big>'''Building Capacity'''</big></big>
+
|style="width:200px"|<big>'''Briefing and Communication'''</big>
|<big>Team learning through projects; Lessons Learned facilitation; Skills-oriented workshops</big>
+
|<big>Briefing Materials for Senior Audiences; Reporting & Performance Dashboards; Memoranda to Cabinet, Treasury Board Submissions</big>
 
|}
 
|}
 
|}
 
|}
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|+
 
|+
 
|style="width:100px"|[[FILE:2.4talk.svg]]
 
|style="width:100px"|[[FILE:2.4talk.svg]]
|style="width:150px"|<big><big>'''Engagement & Facilitation'''</big></big>
+
|style="width:200px"|<big>'''Strategic Advice'''</big>
|<big>Convening groups to tackle shared files and common problems; Designing engagement strategies; Planning and hosting engagement sessions; Strengthening horizontal collaboration; Driving groups towards agreement on next steps </big>
+
|<big>Policy Development & Options Analysis; Strategic Planning & Roadmapping; Performance Measurement Strategies (e.g., Logic Models, PIPs); Change Management</big>
 
|}
 
|}
 
|}
 
|}
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|+
 
|+
 
|style="width:100px"|[[FILE:2.5present.svg]]
 
|style="width:100px"|[[FILE:2.5present.svg]]
|style="width:150px"|<big><big>'''Synthesis & Briefing'''</big></big>
+
|style="width:200px"|<big>'''Capacity Building'''</big>
|<big>Decks; Placemats; Dashboards; Policy reports; What We Heard reports; Supporting the drafting of key policy and decision documents (e.g., Memorandum to Cabinet, medium-term planning, performance measurement frameworks)</big>
+
|<big>Process Improvement & Implementation; Lessons Learned Facilitation; Reuseable Resources and Templates Development; Targeted Training (e.g., presentation design, navigating government processes) </big>
 
|}
 
|}
 
|}
 
|}
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==<div id="Our partnership model"><big><big>'''Our partnership model'''</big></big>  ==
 
==<div id="Our partnership model"><big><big>'''Our partnership model'''</big></big>  ==
  
<big><big>Our mission is to help departments across the GC to achieve their priorities. Our model allows us to offer our services faster, at a lower cost, while providing high quality deliverables.</big></big>
+
<big>Our mission is to help departments across the GC to achieve their priorities. Our model allows us to offer our services faster, at a lower cost, while providing high quality deliverables.</big>
  
 
<br clear="all">
 
<br clear="all">
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{|width="90%" cellpadding="10" cellspacing="15px"
 
{|width="90%" cellpadding="10" cellspacing="15px"
 
|-
 
|-
|style="width:400px"|[[File:Lower costs Image.png|alt=|center|frameless]]
+
|style="width:400px"|[[File:Lower costs Image3.png|alt=|center|frameless]]
|style="width:400px"|[[File:Fast to deploy image.png|alt=|center|frameless]]
+
|style="width:400px"|[[File:Fast to deploy image2.png|alt=|center|frameless]]
 
|style="width:400px"|[[File:You are in control image.png|alt=|center|frameless]]
 
|style="width:400px"|[[File:You are in control image.png|alt=|center|frameless]]
 
|style="width:400px"|[[File:Expanded network image.png|alt=|center|frameless|261x261px]]
 
|style="width:400px"|[[File:Expanded network image.png|alt=|center|frameless|261x261px]]
 
|-
 
|-
|style=text-align:center;background:#0a2342;color:#FFFFFF|<big><big>'''Lower costs'''</big></big>
+
|style=text-align:center;background:#5483ac|<big>'''Lower costs'''</big>
|style=text-align:center;background:#5483ac|<big><big>'''Fast to deploy'''</big></big>
+
|style=text-align:center;background:#a0b7d9|<big>'''Fast to deploy'''</big>
|style=text-align:center;background:#abccce|<big><big>'''You are in control'''</big></big>
+
|style=text-align:center;background:#abccce|<big>'''You are in control'''</big>
|style=text-align:center;background:#bdd175|<big><big>'''Expanded network'''</big></big>
+
|style=text-align:center;background:#bdd175|<big>'''Expanded network'''</big>
 
|-
 
|-
|style=text-align:center;background:#3f6281;color:#FFFFFF|<big> We charge '''85% of FTEs'''; providing access to dedicated team of analysts </big>  
+
|style=text-align:center;background:#dde6ee|<big> We charge '''85% of FTEs'''; providing access to dedicated team of analysts </big>  
|style=text-align:center;background:#bbcdde|<big> Compared to hiring term/indeterminate staff or consultants, '''we can start working with you in as little as 1- 2 weeks''' </big>
+
|style=text-align:center;background:#ecf1f7|<big> Compared to hiring term/indeterminate staff or consultants, '''we can start working with you in as little as 1- 2 weeks''' </big>
 
|style=text-align:center;background:#ddebeb|<big> We’ll contribute new ideas and perspectives, while '''you retain the final say''' </big>
 
|style=text-align:center;background:#ddebeb|<big> We’ll contribute new ideas and perspectives, while '''you retain the final say''' </big>
 
|style=text-align:center;background:#e4ecc6|<big> You have access to our '''horizontal knowledge and connections''' </big>
 
|style=text-align:center;background:#e4ecc6|<big> You have access to our '''horizontal knowledge and connections''' </big>
 
|}
 
|}
 
  
 
==<div id="Testimonials"><big><big>'''Testimonials'''</big></big>  ==
 
==<div id="Testimonials"><big><big>'''Testimonials'''</big></big>  ==
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| style="border-left: 10px solid #FBE190; border-right: 10px solid #FBE190; box-shadow: 0 4px 8px 0 rgba(0, 0, 0, 0.2), 0 6px 15px 0 rgba(0, 0, 0, 0.19); color: black; background-color: white; font-size:1.0em;" |
 
| style="border-left: 10px solid #FBE190; border-right: 10px solid #FBE190; box-shadow: 0 4px 8px 0 rgba(0, 0, 0, 0.2), 0 6px 15px 0 rgba(0, 0, 0, 0.19); color: black; background-color: white; font-size:1.0em;" |
 
{|
 
{|
|<big><big>"...the '''most concise, comprehensive, and visually appealing''' summary of Crown-Indigenous relations I've come across."</big> <br> ~ Environment and Climate Change Canada </big>
+
|<big>"...the '''most concise, comprehensive, and visually appealing''' summary of Crown-Indigenous relations I've come across."</big> <br> ~ Environment and Climate Change Canada </big>
 
|}
 
|}
 
|}
 
|}
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| style="border-left: 10px solid #9ad4d6; border-right: 10px solid #9ad4d6; box-shadow: 0 4px 8px 0 rgba(0, 0, 0, 0.2), 0 6px 15px 0 rgba(0, 0, 0, 0.19); color: black; background-color: white; font-size:1.0em;" |
 
| style="border-left: 10px solid #9ad4d6; border-right: 10px solid #9ad4d6; box-shadow: 0 4px 8px 0 rgba(0, 0, 0, 0.2), 0 6px 15px 0 rgba(0, 0, 0, 0.19); color: black; background-color: white; font-size:1.0em;" |
 
{|
 
{|
|<big><big>"Love the expertise you provided, with '''customized support''' to make this work easier."</big> <br> ~ Employment and Social Development Canada </big>
+
|<big>"Love the expertise you provided, with '''customized support''' to make this work easier."</big> <br> ~ Employment and Social Development Canada </big>
 
|}
 
|}
 
|}
 
|}
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| style="border-left: 10px solid #627dd0; border-right: 10px solid #627dd0; box-shadow: 0 4px 8px 0 rgba(0, 0, 0, 0.2), 0 6px 15px 0 rgba(0, 0, 0, 0.19); color: black; background-color: white; font-size:1.0em;" |  
 
| style="border-left: 10px solid #627dd0; border-right: 10px solid #627dd0; box-shadow: 0 4px 8px 0 rgba(0, 0, 0, 0.2), 0 6px 15px 0 rgba(0, 0, 0, 0.19); color: black; background-color: white; font-size:1.0em;" |  
 
{|
 
{|
|<big><big>"The team [has] provided us excellent support and have shown creativity and a '''high capacity to integrate concepts and show discernment'''. And the outcomes have benefited from our collaboration tremendously with our storytelling becoming clear, engaging, and compelling."</big><br> ~ Public Services and Procurement Canada </big><br>
+
|<big>"The team [has] provided us excellent support and have shown creativity and a '''high capacity to integrate concepts and show discernment'''. And the outcomes have benefited from our collaboration tremendously with our storytelling becoming clear, engaging, and compelling."</big><br> ~ Public Services and Procurement Canada </big><br>
 
|}
 
|}
 
|}
 
|}
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| style="border-left: 10px solid #433f78; border-right: 10px solid #433f78; box-shadow: 0 4px 8px 0 rgba(0, 0, 0, 0.2), 0 6px 15px 0 rgba(0, 0, 0, 0.19); color: black; background-color: white; font-size:1.0em;" |
 
| style="border-left: 10px solid #433f78; border-right: 10px solid #433f78; box-shadow: 0 4px 8px 0 rgba(0, 0, 0, 0.2), 0 6px 15px 0 rgba(0, 0, 0, 0.19); color: black; background-color: white; font-size:1.0em;" |
 
{|
 
{|
|<big><big>"'''This is very good work''', especially given how little you've been given to work with."</big> <br> ~ Department of National Defence </big>
+
|<big>"'''This is very good work''', especially given how little you've been given to work with."</big> <br> ~ Department of National Defence </big>
 
|}
 
|}
 
|}
 
|}
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| style="border-left: 10px solid #3b305A; border-right: 10px solid #3b305A; box-shadow: 0 4px 8px 0 rgba(0, 0, 0, 0.2), 0 6px 15px 0 rgba(0, 0, 0, 0.19); color: black; background-color: white; font-size:1.0em;" |
 
| style="border-left: 10px solid #3b305A; border-right: 10px solid #3b305A; box-shadow: 0 4px 8px 0 rgba(0, 0, 0, 0.2), 0 6px 15px 0 rgba(0, 0, 0, 0.19); color: black; background-color: white; font-size:1.0em;" |
 
{|
 
{|
|<big><big>"There are a few [exercises] that have stood out over the course of my career, and this is '''one of the high flyers'''."</big> <br> ~ Employment and Social Development Canada </big>
+
|<big>"There are a few [exercises] that have stood out over the course of my career, and this is '''one of the high flyers'''."</big> <br> ~ Employment and Social Development Canada </big>
 
|}
 
|}
 
|}
 
|}
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| style="border-left: 10px solid #FBE190; border-right: 10px solid #FBE190; box-shadow: 0 4px 8px 0 rgba(0, 0, 0, 0.2), 0 6px 15px 0 rgba(0, 0, 0, 0.19); color: black; background-color: white; font-size:1.0em;" |
 
| style="border-left: 10px solid #FBE190; border-right: 10px solid #FBE190; box-shadow: 0 4px 8px 0 rgba(0, 0, 0, 0.2), 0 6px 15px 0 rgba(0, 0, 0, 0.19); color: black; background-color: white; font-size:1.0em;" |
 
{|
 
{|
|<big><big>"Your support over the last few weeks has provided DND a '''meaningful uplift in our capacity'''. Huge thanks!"</big> <br> ~ Department of National Defence </big>
+
|<big>"Your support over the last few weeks has provided DND a '''meaningful uplift in our capacity'''. Huge thanks!"</big> <br> ~ Department of National Defence </big>
 
|}
 
|}
 
|}
 
|}
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| style="border-left: 10px solid #9ad4d6; border-right: 10px solid #9ad4d6; box-shadow: 0 4px 8px 0 rgba(0, 0, 0, 0.2), 0 6px 15px 0 rgba(0, 0, 0, 0.19); color: black; background-color: white; font-size:1.0em;" |
 
| style="border-left: 10px solid #9ad4d6; border-right: 10px solid #9ad4d6; box-shadow: 0 4px 8px 0 rgba(0, 0, 0, 0.2), 0 6px 15px 0 rgba(0, 0, 0, 0.19); color: black; background-color: white; font-size:1.0em;" |
 
{|
 
{|
|<big><big>"This is '''way better work''' than KPMG"</big> <br> ~ Natural Resources Canada </big>
+
|<big>"This is '''way better work''' than KPMG"</big> <br> ~ Natural Resources Canada </big>
 
|}
 
|}
 
|}
 
|}
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| style="border-left: 10px solid #627dd0; border-right: 10px solid #627dd0; box-shadow: 0 4px 8px 0 rgba(0, 0, 0, 0.2), 0 6px 15px 0 rgba(0, 0, 0, 0.19); color: black; background-color: white; font-size:1.0em;" |  
 
| style="border-left: 10px solid #627dd0; border-right: 10px solid #627dd0; box-shadow: 0 4px 8px 0 rgba(0, 0, 0, 0.2), 0 6px 15px 0 rgba(0, 0, 0, 0.19); color: black; background-color: white; font-size:1.0em;" |  
 
{|
 
{|
|<big><big>"We’ve truly benefited from your incredible '''talents, insights, and dedication throughout this engagement'''. Looking forward to when our paths cross again. "</big><br> ~ Public Services and Procurement Canada </big><br>
+
|<big>"We’ve truly benefited from your incredible '''talents, insights, and dedication throughout this engagement'''. Looking forward to when our paths cross again. "</big><br> ~ Public Services and Procurement Canada </big><br>
 
|}
 
|}
 
|}
 
|}
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==<div id="For more information, contact us">'''<big><big>For more information, contact us</big></big>'''==
 
==<div id="For more information, contact us">'''<big><big>For more information, contact us</big></big>'''==
<big><big> If you are interested in working with us or want to learn more about what we do, reach out to us at [mailto:surgeteam-equipederenfort@csps-efpc.gc.ca surgeteam-equipederenfort@csps-efpc.gc.ca] or visit our [https://gcxgce.sharepoint.com/teams/1000611/ GCXchange site]. Our Director General (DG) is also available for exploratory and informal discussions: [mailto:paul.pilieci@csps-efpc.gc.ca paul.pilieci@csps-efpc.gc.ca] </big></big>
+
<big> If you are interested in working with us or want to learn more about what we do, reach out to us at [mailto:surgeteam-equipederenfort@csps-efpc.gc.ca surgeteam-equipederenfort@csps-efpc.gc.ca] or visit our [https://gcxgce.sharepoint.com/teams/1000611/ GCXchange site]. Our Director General (DG) is also available for exploratory and informal discussions: [mailto:paul.pilieci@csps-efpc.gc.ca paul.pilieci@csps-efpc.gc.ca]</big>
 
|}
 
|}

Latest revision as of 15:55, 6 November 2025

How We Can Help How We Work Past Projects & Partners FAQ Contact Us



For best results please view this page on a desktop browser
Pour la version française, cliquez ici

Surge at the School

The Surge team helps organizations achieve their priorities. Our position within the School provides us with a neutral, bird’s-eye view across government; enabling us to work with any organization, on any file, to get results

Surge is the hands-on application of the School’s mandate to strengthen capacity and promote excellence in the public service


We embed directly into your work to tackle your priority initiatives. Our approach has two key benefits:

People picture.svg
For your team: We deliver successful project outcomes while enhancing your team's capabilities
For us Picture.png
For us: We gain firsthand insights into public servants' experiences to support relevant, practical, and effective training

Delivering results for the GC since 2018

Since December 2018, we have worked with 15+ GC organizations and teams to deliver +60 projects with +150 deliverables and have received overwhelmingly positive feedback by:

Modernizing legacy systems, legislation, and service delivery models Adding policy and strategic capacity Improving internal governance and simplifying processes Targeted learning to respond to GC priorities

These projects have helped to advance learning, innovation, and policy priorities across the federal government

An extension of your team

We are a diverse team of policy analysts ready to help advance your priorities; we jump into your work alongside your team and leverage our deep experience within the GC

Experience Skillsets Collaboration
We bring an impartial, cross-governmental perspective; our mandate allows us to build connections and work across government

We use our experience in strategic policy, central agencies, program policy, and data teams to rapidly get up to speed on your operating environment

We have almost a decade of experience creating presentations for ministerial and deputy-level audiences

We are a self-managed, self-organizing team ready to deploy at any time

We are agile: we develop, test, and continually iterate on our deliverables with our partners

We are well-versed in how to use AI responsibly in the policy field

We interpret and visualize data in a manner understandable to any audience

We support with open collaboration, a focus on relationship-building, and adaptability to fulfill your needs

We are fully committed to your team; each project team on Surge is dedicated to one project at a time

We will ensure a smooth handover process at the end of the project and will be available to answer any questions

Using a cost-sharing model, the Surge Team offers departments additional support to tackle their complex problems

Why work with us

How we can help

Our most commonly-used products and services are listed below, or tell us more about your specific needs; we specialize in developing custom-solutions for unique problems

2.1book2.svg Research, Analysis and Synthesis Data Collection & Gaps Analysis; Stakeholder & Process Mapping; Jurisdictional Reviews & Best Practice Research; Environmental Scans & Literature Reviews; Policy Reports
2.2hand.svg Horizontal Collaboration Internal Consultation Across Government; Facilitation (only within the GC), Interviews, Focus Groups & Surveys; Stakeholder Engagement Planning; Governance Model Design & Mapping; RACI Charts
2.3handshake.svg Briefing and Communication Briefing Materials for Senior Audiences; Reporting & Performance Dashboards; Memoranda to Cabinet, Treasury Board Submissions
2.4talk.svg Strategic Advice Policy Development & Options Analysis; Strategic Planning & Roadmapping; Performance Measurement Strategies (e.g., Logic Models, PIPs); Change Management
2.5present.svg Capacity Building Process Improvement & Implementation; Lessons Learned Facilitation; Reuseable Resources and Templates Development; Targeted Training (e.g., presentation design, navigating government processes)

Our partnership model

Our mission is to help departments across the GC to achieve their priorities. Our model allows us to offer our services faster, at a lower cost, while providing high quality deliverables.


Lower costs Fast to deploy You are in control Expanded network
We charge 85% of FTEs; providing access to dedicated team of analysts Compared to hiring term/indeterminate staff or consultants, we can start working with you in as little as 1- 2 weeks We’ll contribute new ideas and perspectives, while you retain the final say You have access to our horizontal knowledge and connections

Testimonials

"...the most concise, comprehensive, and visually appealing summary of Crown-Indigenous relations I've come across."
~ Environment and Climate Change Canada
"Love the expertise you provided, with customized support to make this work easier."
~ Employment and Social Development Canada
"The team [has] provided us excellent support and have shown creativity and a high capacity to integrate concepts and show discernment. And the outcomes have benefited from our collaboration tremendously with our storytelling becoming clear, engaging, and compelling."
~ Public Services and Procurement Canada
"This is very good work, especially given how little you've been given to work with."
~ Department of National Defence
"There are a few [exercises] that have stood out over the course of my career, and this is one of the high flyers."
~ Employment and Social Development Canada
"Your support over the last few weeks has provided DND a meaningful uplift in our capacity. Huge thanks!"
~ Department of National Defence
"This is way better work than KPMG"
~ Natural Resources Canada
"We’ve truly benefited from your incredible talents, insights, and dedication throughout this engagement. Looking forward to when our paths cross again. "
~ Public Services and Procurement Canada

For more information, contact us

If you are interested in working with us or want to learn more about what we do, reach out to us at surgeteam-equipederenfort@csps-efpc.gc.ca or visit our GCXchange site. Our Director General (DG) is also available for exploratory and informal discussions: paul.pilieci@csps-efpc.gc.ca