Difference between revisions of "Opportunities"

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<div class="nav" role="navigation" id="top"><div class="tabContainer">
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<div class="nav" role="navigation" id="top">[[File:EN - DSB - Banner.png|frameless|alt=|left|978x978px]]<div class="tabContainer"><ul class="navMenu">
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<li class="primary-btn">[[CAS|CAS-DSB]]</li>  
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<li class="primary-btn">[[CAS]]</li>  
 
 
<li class="primary-btn">[[Meet the Chief Digital Officer]]  
 
<li class="primary-btn">[[Meet the Chief Digital Officer]]  
 
                         <li class="primary-btn">[[Working Environment]]  
 
                         <li class="primary-btn">[[Working Environment]]  
 
<li class="primary-btn">[[Where We're Headed]]
 
<li class="primary-btn">[[Where We're Headed]]
 
<li class="primary-btn active">[[Opportunities]]
 
<li class="primary-btn active">[[Opportunities]]
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<li class="primary-btn">[[How to Apply]]
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                        <li class="primary-btn">[[Disclaimers]]
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Should any of the opportunities capture your attention, please following the instructions in the how to apply" section.
 
Should any of the opportunities capture your attention, please following the instructions in the how to apply" section.
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 +
=== <small>Lead, Digital Communication & Change Management (AS-05)</small> ===
 +
<small>Are you a creative bilingual AS-05 (CBC) with communications experience who is interested in transformation and change initiatives?</small><small><br />
 +
The Digital Services Branch (DSB) at the Courts Administration Service (CAS) is looking for a Lead, Digital Transformation Engagement and Change to help develop and implement the engagement, communication and change management activities that will support our service and digital transformation agenda.</small><small><br />
 +
We need someone with the following experience:</small><small><br />
 +
- Experience in writing and editing communications products.</small>
  
−
<span style="font-size: 1.5em;">
+
<small>- Experience writing and implementing communication strategies or plans.</small>
−
=== Latest Updates ===
 
−
'''The application period is open from November 2 to 30, 2022.  Apply here:  (LINK TO POSTER IN GCJOBS)'''
 
−
=== Careers in Data Science Info Sessions ===
 
−
'''All sessions are from 1:00 - 2:00 pm Eastern Time.'''
 
  
−
Sign up to one of our upcoming info sessions in the official language of your choice! After registering, you will receive a Microsoft Teams link for the session.
+
<small>- Experience in providing strategic advice and guidance to clients and management.</small>
−
 
 
−
|}
 
  
−
=== '''Lead, Digital Communication & Change Management (AS-05)''' ===
+
<small>- Experience in building and maintaining relationships with external partners and / or stakeholders.</small>
  
−
* Leads and manages digital transformation related communications, including the development of communication strategies, key messages and other associated communications products needed to help ensure stakeholders are well informed and prepared for digital transformation related changes;
+
<small>- Experience in providing communications services to clients.</small>
−
* Drafts communications in support of digital projects and initiatives;
 
−
*   Assists in the development of web (internal and external) and social media content as it relates to CAS’ digital transformation initiatives;
 
−
* Leverages change management methodologies, processes, and tools to create change management strategies, plans, and other associated change management products that helps support the adoption of the changes stemming from various digital transformation initiatives;
 
−
* Defines and manages an appealing visual identity and produces digital communications assets to improve engagement and communications to internal and external stakeholders;
 
−
*   Aids in the development and management of a team of Change Ambassadors across CAS who will work in parallel to increase comprehension and adoption of digital transformation related changes; and
 
−
* Organizes events to foster innovative thinking and excitement around the digital transformation agenda. Develops and maintains an activities calendar supporting communications and change management strategies.
 
  
−
=== '''Manager, Service, & Inclusive Design (IT-04)''' ===
+
<small>- Experience developing change management plans and provide strategic guidance related to their implementation.</small>
  
−
* Performs User Research with the users to ask the right questions to get the right answers;
+
<small><br />
−
* Designs the User Journey Map to identify pain points and issues that need to be addressed in each service;
+
If you want to learn more about this opportunity and how our team can contribute to your professional development and career progression, I invite you to send your resume to [Mailto:Michael.Masotti@cas-satj.gc.ca michael.masotti@cas-satj.gc.ca].</small>
−
* Plan and execute co-creation workshops with stakeholders to propose the most viable solution for a given problem;
+
|}
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* Use the available resources to prototype services to validate ideas and iterate on it; and
+
{| width="100%" cellpadding="10" cellspacing=15px
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* Design the Service Blueprint and prepares it to be presented and delivered to the client.
 
  
−
=== '''Manager, Cloud, & Digital Workspace (IT-04)''' ===
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|style="border-left: 10px solid #222C40; box-shadow: 0 4px 8px 0 rgba(0, 0, 0, 0.2), 0 6px 20px 0 rgba(0, 0, 0, 0.19); color: black; background-color: white; font-size:1.2em;" |
 +
=== <small>Manager, Service & Inclusive Design (IT-04)</small> ===
 +
<small>As CAS’ Manager, Service Design, you and your team will play a pivotal role in designing the end-to-end journey of various services. Your work may involve the creation of, or change to, transactions, products and content across both digital and offline channels provided by different parts of CAS.</small>
  
−
* Develops Digital Workplace program: leads the planning, communication, assessments, and implementation of key digital projects for the deployment and support of the digital workplace (ex: M365, etc.);
+
<small>You will be central to ensuring CAS creates products, solutions and services that are useful, delightful to use, accessible and enable business outcomes. You will leverage various design methods (such as  https://methods.18f.gov/ or https://www.ontario.ca/page/service-design-playbook) to produce deliverables and insights to inform the delivery of quality services and digital solutions. You will be responsible for managing, planning and performing suitable design research activities to support design discovery (e.g. interview, workshops, task analysis) and design validation (e.g. usability testing, analytics assessment). You will analyze results to design new services or product design changes that will enhance service performance. You will clearly communicate product and service visions to product teams and stakeholders and support them during product development. You will retain and recruit more junior service designers and user researchers and leverage professional services as required to meet the demand for service from your unit. You will manage your team and the work environment to enable your team members to do their best work. Your will work with DSB’s management team and stakeholders to ensure we optimize the value derived from our investments in digital services by ensuring we solve the right problem, the right way. Ultimately, you and your team will provide strategic advice and actively contribute to the improvement of access to justice as well as the quality and performance of CAS services; ensuring that they meet and exceed the expectations of the Courts and those who appear before them.</small>
−
* Monitors analytics and tool usage assesses what tools are and are not working for the organization and improve upon processes to make the experience seamless and maximize impact;
 
−
* Provides a suite of accessible, modern, and secure cloud-based tools for enhanced productivity, collaboration, web conferencing and email;
 
−
* Equips the GC workforce with modern workspaces and secure workplace devices; and
 
−
* Establishes enterprise standards for back-office tools and solutions.
 
  
−
=== '''Talent Management, Acquisition & Learning (AS-05)''' ===
+
<small>Please contact [Mailto:anthony.sheehan@cas-satj.gc.ca anthony.sheehan@cas-satj.gc.ca] to apply</small>
  
−
* Leads HR planning initiatives;
+
[[:en:Opportunities|<small>Return to top</small>]]
−
*  Analyzes information or data from various sources, developing options, and providing advice and recommendations on HR matters in one of the following disciplines: staffing, classification, labor relations (collective bargaining/compensation), learning, or HR/ Succession Planning;
+
|}
−
* Researches, interprets, and applies policies, directives or guidelines related to Human Resources;
+
{| width="100%" cellpadding="10" cellspacing=15px
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* Supports the development of policies, guidelines, directives and/or programs related to Human Resources;
 
−
* Leads and implements human resources management projects or initiatives;
 
−
* Supports and facilitates the training sessions or workshops;
 
−
* Supports and facilitates the change management events;
 
−
* Liaises with stakeholders to define and manage the delivery of training content to help increase the digital maturity of the organization; and
 
−
* Engages CAS subject-matter experts to ensure that training activities and / or materials for new digital solutions are developed and made available to  stakeholders at the time of implementation.
 
  
−
=== '''Project Manager (IT-03)''' ===
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|style="border-left: 10px solid #D69F38; box-shadow: 0 4px 8px 0 rgba(0, 0, 0, 0.2), 0 6px 20px 0 rgba(0, 0, 0, 0.19); color: black; background-color: white; font-size:1.2em;" |
 +
=== <small>Project Manager (IT-03)</small> ===
 +
<small>We are looking for an experienced project manager to join our team. The ideal candidate will have at least 3 years of experience in project management and will be responsible for leading our projects from inception to completion. You will be responsible for managing project timelines, budgets, and resources. You will also be responsible for ensuring that all projects are delivered on time, within scope, and within budget. The ideal candidate will have excellent communication skills and the ability to work well under pressure. If you are a highly motivated individual with a passion for project management, we would love to hear from you.</small>
  
−
* Plans and implements projects;
+
<small>Please contact  [Mailto:anthony.sheehan@cas-satj.gc.ca anthony.sheehan@cas-satj.gc.ca] to apply</small>
−
* Helps defining project scope, goals, and deliverables;
+
|}
−
* Defines tasks and required resources;
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{| width="100%" cellpadding="10" cellspacing=15px
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* Identifies and manages project team;
 
−
* Manages budget
 
−
* Allocates project resources;
 
−
* Creates a schedule and project timeline;
 
−
* Tracks deliverables;
 
−
* Supports and directs team;
 
−
* Leads quality assurance;
 
−
* Monitors and reports on project progress;
 
−
* Presents to stakeholders reports on progress as well as problems and solutions;
 
−
* Implements and manages change when necessary to meet project outputs; and
 
−
* Evaluates and assesses the result of the project.
 
  
−
=== '''Portfolio Analyst (AS-03)''' ===
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|-valign="top"
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|style="border-left: 10px solid #222C40; box-shadow: 0 4px 8px 0 rgba(0, 0, 0, 0.2), 0 6px 20px 0 rgba(0, 0, 0, 0.19); color: black; background-color: white; font-size:1.2em;" |
 +
=== <small>Portfolio Analyst (AS-03)</small> ===
 +
<small>We are seeking a highly motivated and experienced Portfolio Analyst to join our IT team. The successful candidate will be responsible for managing and analyzing our IT project and product portfolio to ensure alignment with business goals and objectives and support the effective decision-making process. The ideal candidate will have a strong background in IT project management, financial analysis, and risk management. If you are a strategic thinker with excellent analytical, engagement, communication skills and a passion for driving business success through effective portfolio management, we encourage you to apply</small>
  
−
* Develops, maintains and improves IT Project Portfolio Management methodologies and processes;
+
<small>Please contact  [Mailto:anthony.sheehan@cas-satj.gc.ca anthony.sheehan@cas-satj.gc.ca] to apply</small>
−
* Develops dashboards, graphics, and reports for executive management and others;
 
−
* Coordinates with the project managers and other IT unit managers on project, workload, and IT asset information and processes;
 
−
* Helps defining and implementing portfolio management (IT Project Governance) policies and processes to support fact-based decisions on investments into Information Technology projects;
 
−
* Supports discussions and activities regarding IT project funding, resourcing and prioritization while advocating for the business as it relates to programs and projects;
 
−
* Supports processes for funding and execution of IT programs and projects Perform portfolio balancing activities;
 
−
* Supports program and projects through portfolio planning and execution;
 
−
* Evaluates and manages risks to the portfolio;
 
−
* Analyzes all new requests for IT resources for all projects;
 
−
* Provides status reports for all IT projects and plan all resource requirements for projects; and
 
−
* Prepares required reports and provides support to, and produces metrics, for all projects.
 
  
−
=== '''Cloud Cyber Security Officer (IT-03)''' ===
+
[[:en:Opportunities|<small>Return to top</small>]]
 +
|}
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{| width="100%" cellpadding="10" cellspacing=15px
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|-valign="top"
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|style="border-left: 10px solid #D69F38; box-shadow: 0 4px 8px 0 rgba(0, 0, 0, 0.2), 0 6px 20px 0 rgba(0, 0, 0, 0.19); color: black; background-color: white; font-size:1.2em;" |
 +
=== <small>Cloud Cyber Security Officer (IT-03)</small> ===
 +
<small>We are looking for an experienced Cloud Cyber Security expert with at least two years' experience in cloud security. As the Cloud Cyber Security Officer, you will be the cyber security lead on CAS’ cloud journey. Utilizing your expertise and through collaboration, you will ensure the design, architecture, and implementation meet compliance requirements and is in line with industry best practices Additional responsibilities include providing advice and guidance to management and project leads on all aspect of cyber security in the cloud and acting as the lead for cloud security monitoring and incident handling. The ideal candidate will have excellent communication skills and the ability to work well as part of a team. If you are a highly motivated individual with a passion for cyber security, we would love to hear from you.  </small>
  
−
* Assists in the design and build of cloud security architectures, ensuring security is a core part of the design and development of the clients’ cloud solutions;
+
<small>Please contact [Mailto:anthony.sheehan@cas-satj.gc.ca anthony.sheehan@cas-satj.gc.ca] to apply</small>
−
* Reviews the clients’ existing cloud security measures and processes, advising on best practices and recommendations based on leading industry insights;
+
|}
−
* Ensures the appropriate security tooling, automation and operational processes and models are in place to support our clients’ journey to cloud;
+
{| width="100%" cellpadding="10" cellspacing=15px
−
* Maps security controls to compliance requirements for cloud environments;
 
−
* Recommends security configuration standards for cloud services to include, but not limited to, AWS, AZURE, Google;
 
−
* Conducts security risk assessments, evaluates security services and technologies, and reviews and documents information security policies and procedures as well as provides monitoring and oversight for alerts in the Cloud environment;
 
−
* Works with IT to review and assess the security of cloud network, server, and service architecture;
 
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* Produces metrics and reports on the cloud security posture of department cloud systems
 
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* Monitors and respond to cloud security events and incidents;
 
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* Plans, implements, and directs Cloud related cybersecurity Infrastructure and cybersecurity projects;
 
−
* Validates that system designs meet compliance requirements;
 
−
* Develops and writes SOPs; and
 
−
* Automates security controls, data and processes to provide better metrics and operational support.
 
  
−
=== '''Enterprise Application Development Platform (IT-03)''' ===
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|-valign="top"
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|style="border-left: 10px solid #222C40; box-shadow: 0 4px 8px 0 rgba(0, 0, 0, 0.2), 0 6px 20px 0 rgba(0, 0, 0, 0.19); color: black; background-color: white; font-size:1.2em;" |
 +
==='''<small>Lead, Digital Strategic Policy (EC-04)</small>'''===
 +
<small>Are you interested in working in a dynamic organization embarking on a digital transformation journey?  We are seeking a highly motivated and experienced individual to join our team as the Lead, Digital Strategic Policy.</small>
  
−
* Configures, integrates, and supports Dynamics 365 CRM in line with best practices;
+
<small><br />
 +
In this position, you will play a key role in developing digital policies that address the complex challenges and opportunities arising from CAS’ Digital Ambition agenda. You will be responsible for conducting research and analysis on emerging digital trends, regulations, and best practices to inform policy decisions and collaborate with cross-functional teams to develop comprehensive policy frameworks that align with business objectives and the regulatory requirements.  You will also have the opportunity to provide strategic advice to senior leaders within the organization in support digital transformation initiatives.</small>
  
−
=== '''(Dynamics) Technical Assessment – Platform Architect''' ===
+
<small><br />
 +
If you are a results-oriented professional with excellent written and verbal communication skills and proven experience in policy development, preferably in the digital or technology sector, we invite you to apply for the Lead, '''Digital Strategic Policy''' position by sending your resume to  [Mailto:Michael.Masotti@cas-satj.gc.ca michael.masotti@cas-satj.gc.ca].</small>
 +
[[:en:Opportunities|<small>Return to top</small>]]
 +
|}
  
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*  Develops and maintains a platform roadmap;
+
{| width="100%" cellpadding="10" cellspacing=15px
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*  Ensure platform security settings are properly configured as per best practices;
 
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*  Assist with the integrates existing systems and services into the Dynamics infrastructure;
 
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*  Assists with deployment and provisioning activities;
 
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*  Integrates Dynamics 365 with other systems; and
 
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* Delivers technical design documents for Dynamics 365 platform.
 
  
−
=== '''Senior Business Analyst (AS-06)''' ===
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|-valign="top"
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|style="border-left: 10px solid #D69F38; box-shadow: 0 4px 8px 0 rgba(0, 0, 0, 0.2), 0 6px 20px 0 rgba(0, 0, 0, 0.19); color: black; background-color: white; font-size:1.2em;" |
 +
==='''<small>Information Management & Privacy Architect</small>'''<small> '''(AS-07)'''</small> ===
 +
<small>Please contact  [Mailto:anthony.sheehan@cas-satj.gc.ca anthony.sheehan@cas-satj.gc.ca] to apply</small>
 +
|}
  
−
* Creates a detailed business analysis, outlining problems, opportunities, and solutions for a business;
+
{| width="100%" cellpadding="10" cellspacing=15px
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* Produce all the business analysis documentation necessary to support projects;
 
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* Evaluates business processes, anticipates requirements, uncovers areas for improvement, and recommends solutions;
 
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* Leads ongoing reviews of business processes and develops optimization strategies;
 
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* Conducts meetings, consultations, and presentations to share ideas and findings;
 
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* Elicits and documents requirements with stakeholders, clients, and subject matter experts;
 
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* Gathers critical information from meetings with various stakeholders and produces useful reports/documentation;
 
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* Ensures solutions meet business needs and requirements;
 
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* Supports user acceptance testing;
 
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* Support clients by providing user manuals/guides and training sessions on solutions;
 
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* Serves as a liaison between stakeholders and IT;
 
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* Works closely with clients, IT staff, project teams and managerial staff;
 
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* Prioritizes initiatives based on business needs and requirements;
 
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* Plays a significant role in aligning the needs of business units with the IT capabilities;
 
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* Stays up to date on the latest processes and IT advancements to automate and modernize systems;
 
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* Support the managerial staff in developing new IT strategies; and
 
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* Communicates insights and plans to cross-functional team members and management.
 
  
−
=== '''Lead, Digital Strategic Policy (EC-04)''' ===
+
|-valign="top"
 +
|style="border-left: 10px solid #222C40; box-shadow: 0 4px 8px 0 rgba(0, 0, 0, 0.2), 0 6px 20px 0 rgba(0, 0, 0, 0.19); color: black; background-color: white; font-size:1.2em;" |
 +
==='''<small>Senior User Researcher (IT-03)</small>'''===
 +
<small>Seeking a top-tier Senior User Researcher to join our team. Your mission: understanding user needs and shaping exceptional experiences. Utilize your keen observational skills, analytical prowess, and empathetic approach to shape the future of our offerings and delight our users. Your valuable contributions will shape second-to-none user experiences and drive the success of our products and services.</small>
  
−
*Leads / supports the development of policy frameworks for digital services for CAS, to ensure that CAS is properly positioned to meet evolving needs with respect to the life cycle management of its complete range of digital and data services;
+
<small>Please contact  [Mailto:anthony.sheehan@cas-satj.gc.ca anthony.sheehan@cas-satj.gc.ca] to apply</small>
−
*Leads / supports the development of the multi-year digital plans for the Department;
 
−
*Supports in the provision of strategic advice to the DCDO and the CDO on all aspects of multi-year and annual digital planning and policy development;
 
−
*Provides analysis, advice, and recommendations to CAS / clients regarding the management of digital programs and policies;
 
−
*Leads /supports the policy files focused on the digital transformation of the courts, which includes managing the development, implementation,  promulgation, and evaluation of digital and data management policies for CAS; and
 
−
*Supports the development of Memoranda to Cabinet, TB Submissions, budget letters, and fulfilling the Branch’s reporting requirements, including CDO input to corporate reports.
 
  
−
=== '''Information Management & Privacy Architect''' '''(AS-07)''' ===
+
[[:en:Opportunities|<small>Return to top</small>]]
−
Key Responsibilities:
+
|}
−
* Design and implement information management strategies that align with the organization's commitment to corporate initiatives and judicial independence. 
+
{| width="100%" cellpadding="10" cellspacing=15px
−
* Lead the Information Management team by providing administrative support and provide expertise to other team members.
 
−
* Leading a forum of information sharing to promote consistency in IM and recordkeeping practices and to remain up to date with current IM initiatives
 
−
* Collaborating with various stakeholders develop information management policies and retention schedules to ensure the efficient and secure handling of digital information assets
 
−
* Provide support during the design, implementation and integration of systems that depend on the information management tools
 
−
* Leads the analysis of requirements from IM and Privacy to be embedded into governance processes to ensure strategy and delivery alignment, including but not limited to policy & Standard controls and capabilities, assessment improvements,
 
−
* Provides guidance and expertise on privacy matters, assist the organization in identifying privacy risks, and ensures compliance with relevant data protection standards
 
−
* Leads a team of subject matter experts and ensures corporate training and awareness programs on IM and privacy principles, polices and best practices.
 
−
* Collaborate with the internal audit team to conduct audit and assessments, identify gaps and implement corrective actions.
 
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* Performs privacy security assessment to categorize and classify information based on its sensitivity and provide guidance to the business regarding the inherent and residual risks.
 
  
−
=== '''Senior User Researcher (IT-03)''' ===
+
|-valign="top"
 +
|style="border-left: 10px solid #D69F38; box-shadow: 0 4px 8px 0 rgba(0, 0, 0, 0.2), 0 6px 20px 0 rgba(0, 0, 0, 0.19); color: black; background-color: white; font-size:1.2em;" |
 +
==='''<small>Communications & Change Management Analyst (AS-03)</small>'''===
 +
<small>Do you have communications or change management experience and are looking for a new challenge? </small>
  
−
*  Collaborates with designers and stakeholders to understand research needs;
+
<small><br />
−
* Defines research questions and selecting appropriate methods of data collection;
+
The Digital Services Branch (DSB) at the Courts Administration Service (CAS) is looking for a Communications and Change Management Analyst to help develop and implement the engagement, communication and change management activities that will support our service and digital transformation agenda. Come be part of a new and dynamic team that will provide you with an opportunity to leverage your skills and help ensure that our digital transformation journey – Destination Digital – is a success!</small>
−
* Develops budgets and timelines for research projects;
 
−
*  Recruits participants for research studies;
 
−
* Conducts design research studies and analyzing the data collected;
 
−
* Transforms the findings into easily understandable insights; and
 
−
*   Presents the findings to designers, developers, and other stakeholders.
 
  
−
=== '''Communications & Change Management Analyst (AS-03)''' ===
+
<small><br />
 +
If you want to learn more about this opportunity and how our team can contribute to your professional development and career progression, I invite you to send your resume to  [Mailto:Michael.Masotti@cas-satj.gc.ca michael.masotti@cas-satj.gc.ca].</small>
 +
|}
 +
{| width="100%" cellpadding="10" cellspacing=15px
  
−
* Assists in the development of digital transformation related communications, including the development of communication strategies, key messages and other associated communications products needed to help ensure stakeholders are well informed and prepared for digital transformation related changes;
+
|-valign="top"
−
* Assist in drafting communications in support of digital projects and initiatives;
+
|style="border-left: 10px solid #222C40; box-shadow: 0 4px 8px 0 rgba(0, 0, 0, 0.2), 0 6px 20px 0 rgba(0, 0, 0, 0.19); color: black; background-color: white; font-size:1.2em;" |
−
* Provides logistical assistance, formatting, and input into various communication vehicles (e.g., Monthly Newsletter);
+
==='''<small>Senior Tech Lead, Analytics Platforms (IT-03)</small>'''===
−
* Assists in the development of web (internal and external) and social media content as it relates to CAS’ digital transformation initiatives;
+
<small>Please contact  [Mailto:anthony.sheehan@cas-satj.gc.ca anthony.sheehan@cas-satj.gc.ca] to apply</small>
−
* Leverages change management methodologies, processes, and tools in support of the creation of change management strategies, plans, and other associated change management products that helps support the adoption of the changes stemming from various digital transformation initiatives;
 
−
* Helps maintain and promote the use of the branding identity and supports in the production of digital communications assets to improve engagement and communications to internal and external stakeholders;
 
−
* Participates and helps in the management of a team of Change Ambassadors across CAS who will work in parallel to increase comprehension and adoption of digital transformation related changes;
 
−
*  Helps organize events to foster innovative thinking and excitement around the digital transformation agenda; and
 
−
*  Helps maintain an activities calendar supporting the communications and change management strategies.
 
  
−
=== '''Senior Tech Lead, Analytics Platforms (IT-03)''' ===
+
[[:en:Opportunities|<small>Return to top</small>]]
 +
|}
 +
{| width="100%" cellpadding="10" cellspacing=15px
  
−
* Design and implement new databases based on the needs of the organization
+
|-valign="top"
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*  Install, upgrade, and manage database applications.  Ensure that databases operate efficiently and without issue.
+
|style="border-left: 10px solid #D69F38; box-shadow: 0 4px 8px 0 rgba(0, 0, 0, 0.2), 0 6px 20px 0 rgba(0, 0, 0, 0.19); color: black; background-color: white; font-size:1.2em;" |
−
* Establish and enforce data standards to ensure the security and integrity of the data.
+
==='''<small>Lead, Service Management (EC-05)</small>'''===
−
* Develop and maintain backup and recovery processes to ensure data availability and consistency.
+
<small>We are seeking a dynamic and experienced service management professional to join our team as Lead, Service Management. You will play a crucial role in developing and implementing departmental service management strategies and processes, aid in developing the department’s first service inventory and establishment of service standards, and have the opportunity to collaborate with cross-functional teams to identify and prioritize areas for service improvement.</small>
−
*  Regularly monitor system performance and troubleshoot issues as the arise.
 
−
* Serve as a liaison with clients to help guide them in how to extract the necessary data when requested.
 
−
*  Document database design, specifications, and standard operating procedures.
 
−
*  Liaise and provide guidance during business transformation initiatives to ensure that the data best practices are being applied.
 
  
−
=== '''Automation Senior Developer (IT-03)''' ===
+
<small><br />
 +
Ultimately, you and your team will actively contribute to the improvement of access to justice as well as the quality and performance of CAS services; ensuring that they meet and exceed the expectations of the Courts and those who appear before them.</small>
  
−
* Supervises work teams and leads project teams in the planning, design, development, testing, implementation, integration, maintenance, and support of automation software solutions and services for clients;
+
<small><br />
−
* Conducts or coordinates business analysis, feasibility studies and impact analysis of automation software solution requirements and produces supporting technical reports and documents. Recommends alternatives and solutions to address opportunities for service enhancements that optimize business value;
+
If you are a results-oriented professional with a passion for helping to deliver exceptional service experiences, we invite you to apply for the Lead, Service Management position. Join our dynamic team and contribute to our commitment to service improvement and excellence at CAS.</small>
−
*  Provides specialized technical advice and guidance to management, colleagues and clients on the design, development, integration, testing, implementation and maintenance of IT applications, software, and tools. Conducts cost-benefit analyses, prepares reports and develops documentation for software solutions. Recommends and implements improvements to work processes, standards, procedures, and services;
 
−
* Represents the team in meetings with managers, clients, technical staff, and suppliers to obtain agreement on requirements for services or the resolution of technical issues;
 
−
* Leads projects and provides advisory services and functional leadership to project teams composed of technical staff and contractors, on complex technological issues affecting the development, testing, implementation, integration or maintenance of software solutions and services; and
 
−
*  Supervises and provides leadership to analysts and technicians and ensures their ongoing professional development.
 
  
−
=== '''Senior Data Analyst (Data Architect) (EC-06)''' ===
+
<small><br />
 +
If you want to learn more about this opportunity and how our team can contribute to your professional development and career progression, I invite you to send your resume to  [Mailto:Michael.Masotti@cas-satj.gc.ca michael.masotti@cas-satj.gc.ca].</small>
 +
|}
  
−
*  Collaborates and coordinates with multiple departments and stakeholders to identify data sources and business value in these data assets
+
{| width="100%" cellpadding="10" cellspacing="15px"
−
* Collaborate with data producers, data consumers and stakeholders to understand their data requirements and translate them into effective data models
 
−
*  Creating visual representations, such as charts, graphs and dashboards, to effectively communicate insights and findings to stakeholders and decision makers
 
−
*  Preparing comprehensive reports, dashboards and presentations that highlight key findings, trends and actionable recommendations based on data analysis
 
−
*  Collaborating with cross-functional teams and provided data-driven insights to support strategic decision-making
 
−
*  Develop conceptual, logical, and physical data models that capture the structure, relationships, and flow of data across systems and applications
 
−
*  Create and maintain data models that accurately represent the organization’s data assets. Define data entities, attributes, relationships, and data dictionaries.
 
−
*  Implement data standards and ensure compliance with data privacy regulations. 
 
−
*  Collaborate with other teams to maintain the quality and accuracy of data.
 
−
*  Provide guidance and expertise to the IT and development teams during the design and development phases to ensure data best practices are followed.
 
  
−
=== '''Demand & Governance Officer (AS-03)''' ===
+
|- valign="top"
 +
| style="border-left: 10px solid #222C40; box-shadow: 0 4px 8px 0 rgba(0, 0, 0, 0.2), 0 6px 20px 0 rgba(0, 0, 0, 0.19); color: black; background-color: white; font-size:1.2em;" |
 +
==='''<small>Demand & Governance Officer (AS-03)</small>'''===
 +
<small>We are looking for a demand and governance officer to join our IT department to support the demand management process and IT initiatives governance.</small>
  
−
*  Provides administrative support to the effective operation of the governance committees (e.g., NJC, CJSC, IRB, etc.) and Digital Business Councils;
+
<small>You will support the  aligning exercise of the IT resources with the business needs, prioritizing the IT projects and requests, and  compliance with the IT governance framework. You will also support the collaboration and engagement activities  with various stakeholders, such as business units, IT teams, vendors, and senior management, to share and communicate the demand status, issues resolution, records of decision, action items, dashboards, reports, etc. To be successful in this role, you should have a bachelor’s degree in IT, business, or a related field, and at least three years of experience in supporting the demand management (intake management process for new IT-enabled  projects or products submitted by clients to governance for prioritization exercise) or IT governance (ex. supporting the coordination IT governance meetings, communication, records of decisions, action items, follow-ups, etc.). You should also have strong analytical, communication, and problem-solving skills, and be familiar with the best practices and tools for project management and governance.</small>
−
*  Develops, administers, and monitors the governance Calendar, records of decisions, meeting minutes, etc. ensuring organizational compliance is maintained throughout the year;
 
−
*  Supports development of a governance and risk framework to assist the department in risk management related processes, systems, templates, and forms;
 
−
*  Continuously reviews governance procedures and risk controls to ensure continuous improvement in the delivery of the governance and risk management functions;
 
−
*  Develops, reviews, and implements governance policies and organizational directives related to service and digital initiatives;
 
−
*  Provides support in the development and implementation of a new demand management framework; and
 
−
*  Contributes to business planning activities focusing on continuous improvement in governance and risk management.
 
  
−
=== '''Inclusive Design & Test Automation Analyst (IT-02)''' ===
+
<small>Please contact  [Mailto:anthony.sheehan@cas-satj.gc.ca anthony.sheehan@cas-satj.gc.ca] to apply</small>
  
−
*  Conducts research, analysis, development, testing and implementation of changes to software solutions and services;
+
[[:en:Opportunities|<small>Return to top</small>]]
−
*  Designs, develops, tests, implements, and maintains software solutions on various technology platforms and provides quality assurance activities;
+
|}
−
*  Produces automated test programming and test specifications, writes new or modifies existing produces technical documentation such as test plans, test cases and test reports;
+
{| width="100%" cellpadding="10" cellspacing="15px"
−
*  Participates in the selection, installation, configuration, testing and development of software tools and ensures adherence to the programming, testing and development standards;
 
−
*  Provides technical advice, application assistance and delivers training sessions to internal and external clients;
 
−
*  Ensures adherence to standards and guidelines such as accessibility and bilingualism;
 
−
*  Participates as a member on projects, providing guidance on the quality of the product based on the approved standards and guidelines.
 
  
−
=== '''Vendor Management & Agile Procurement Technical Advisor (IT-03)''' ===
+
|- valign="top"
 +
| style="border-left: 10px solid #D69F38; box-shadow: 0 4px 8px 0 rgba(0, 0, 0, 0.2), 0 6px 20px 0 rgba(0, 0, 0, 0.19); color: black; background-color: white; font-size:1.2em;" |
 +
==='''<small>Senior Data Analyst (Data Architect) (EC-06)</small>'''===
 +
<small>The Court Administration Service is seeking a highly skilled, motivated and detail-oriented data analyst to join our dynamic team.  As a data analyst, you will be responsible for collecting, analyzing, and interpreting complex datasets to extract valuable insights that drive informed business decisions.  You will collaborate closely with cross-functional teams to identify data requirements and create data models. Your expertise in data analysis and visualization will play a critical role in optimizing our operations.   If you are passionate about uncovering the stories hidden within data and possess strong analytical skills, we invite you to join our team.</small>
  
−
*  Manages the external vendor relation;
+
<small><br />
−
*  Develops, implements, and coordinates vendor processes and methods to approve vendors; Formulate workflow processes, methods, and policies for applying vendors;
+
We are requesting the change from the IT classification to an EC since the position responsibilities belong in the data sciences rather than in IT.  To deliver data driven solutions, we require employees that are strong in data modeling, analysis, architecture and analytics. These core strengths are in line with the data analyst positions in the EC classification rather than in the IT which mainly is concerned with hardware and DBA (database maintenance).</small>
−
*  Prepares processes for as well as manages analysis, selection, and transition;
 
−
*  Ensures enterprise-wide needs for due diligence, risk assessment and continuing vendor monitoring are being accomplished;
 
−
* Collaborates with IT areas to ensure contracts are leveraged efficiently and effectively;
 
−
*  Monitors contractual agreements for all IT function’s vendors;
 
−
*  Tracks, evaluates, and develops reports on vendor performance;
 
−
* Ensures that any issues with vendors are reported to management and dealt with in an efficient and effective manner;
 
−
*  Continually identifies and implements enhancements to vendor management practices and processes; Performs as functional bridge between external vendors and internal stakeholders and coordinates all vendor management tasks;
 
−
*  Monitors contractual agreements for all IT function’s vendors; and
 
−
*  Represents the IT department/agency in discussions with managers and IT specialists/suppliers to resolve technical issues, and with clients and stakeholders to liaise, collaborate, negotiate, and obtain agreement on the requirements for, or the delivery of, services;
 
−
*  Stimulates steady process enhancements, leveraging agile procurement and vendor management approaches, to increase operational efficiency in business-partner processes; and
 
−
*  Represents the IT department/agency in discussions with managers and IT specialists/suppliers to resolve technical issues, and with clients and stakeholders to liaise, collaborate, negotiate, and obtain agreement on the requirements for, or the delivery of, services.
 
  
−
=== '''Network Systems Technician, Infrastructure and Network Services (IT-02)''' ===
+
<small>Please contact  [Mailto:anthony.sheehan@cas-satj.gc.ca anthony.sheehan@cas-satj.gc.ca] to apply</small>
−
Some duties include:
+
|}
 +
{| width="100%" cellpadding="10" cellspacing="15px"
  
−
* Perform daily checks on various systems, monitor incoming email notifications and perform visual inspection of the data centre
+
|- valign="top"
−
* Monitor and action tickets assigned to the Infrastructure and Network Services team
+
| style="border-left: 10px solid #222C40; box-shadow: 0 4px 8px 0 rgba(0, 0, 0, 0.2), 0 6px 20px 0 rgba(0, 0, 0, 0.19); color: black; background-color: white; font-size:1.2em;" |
−
* Troubleshoot/Resolve network/application related issues
+
==='''<small>Vendor Management & Agile Procurement Technical Advisor (IT-03)</small>'''===
−
* Deploy servers (physical or/and virtual) and perform system and Operating System upgrades (including network applications)
+
<small>Ready to be the strategic maestro of our vendor relationships? Join us as a Vendor Management and Agile Procurement Technical Advisor where you'll be the driving force behind our strategic vendor partnerships. Utilize your expertise in agile procurement methodologies and technical insights to optimize our vendor ecosystem, drive impactful partnerships, foster efficient collaborations with cross-functional teams, and ensure seamless delivery of cutting-edge solutions that drives our organization forward</small>
−
* Create/Update technical documentation for various audiences
 
−
* Participate in Projects as an Infrastructure and Network Services resource
 
−
* Perform user and access management
 
−
* Improve/automate processes to boost efficiency (scripts)
 
  
−
=== '''Network Systems Technician, Infrastructure Engineering Services (IT-02)''' ===
+
<small>Please contact  [Mailto:anthony.sheehan@cas-satj.gc.ca anthony.sheehan@cas-satj.gc.ca] to apply</small>
−
Some duties include:
 
  
−
* The deployment, testing, documentation and administration of Wi-Fi infrastructure
+
[[:en:Opportunities|<small>Return to top</small>]]
−
* The installation, configuration and administration of L2 and L3 network switching (Dell-EMC, Juniper, Cisco, and others) and their related systems
+
|}
−
* The investigation and evaluation of cloud based network monitoring, IT asset management, IP asset management and data center inventory management tools
+
{| width="100%" cellpadding="10" cellspacing="15px"
−
* The documentation of the uplinks between LAN Switches and the enabling of flow monitoring between    them
 
−
* The set up of flows for WAN circuits on CAS-managed devices, and the removal of flows from SSC managed    devices
 
−
* Network flow analysis, monitoring, and performance auditing
 
  
−
=== '''A Network Systems Technician, Infrastructure and Network Services (IT-02)S-05 – Lead, Performance Measurement (BBB)''' ===
+
|- valign="top"
−
This person will lead ITSD's performance measurement function, including the following:
+
| style="border-left: 10px solid #D69F38; box-shadow: 0 4px 8px 0 rgba(0, 0, 0, 0.2), 0 6px 20px 0 rgba(0, 0, 0, 0.19); color: black; background-color: white; font-size:1.2em;" |
 +
==='''<small>A Network Systems Technician, Infrastructure and Network Services (IT-02)S-05 – Lead, Performance Measurement (BBB)</small>'''===
 +
<small>Please contact  [Mailto:anthony.sheehan@cas-satj.gc.ca anthony.sheehan@cas-satj.gc.ca] to apply</small>
 +
|}
 +
{| width="100%" cellpadding="10" cellspacing="15px"
  
−
* Monitor the realization of planned benefits (from projects, activities, investments…)
+
|- valign="top"
−
* Produce and maintain various performance reports & balanced scorecards
+
| style="border-left: 10px solid #222C40; box-shadow: 0 4px 8px 0 rgba(0, 0, 0, 0.2), 0 6px 20px 0 rgba(0, 0, 0, 0.19); color: black; background-color: white; font-size:1.2em;" |
−
* Coordinate the tracking and resolution of ITSD's Management Action Plans
+
==='''<small>AS-07 – Chief of Staff & Strategic Advisor to the CDO (CBC)</small>'''===
−
* Lead and monitor ITSD's MAF activities and responses
+
<small>Please contact [mailto:anthony.sheehan@cas-satj.gc.ca anthony.sheehan@cas-satj.gc.ca] to apply</small>
−
* Coordinate the agenda and production of materials for ITSD's Quarterly Performance Management    meetings
 
−
* Track the achievement of various corporate commitments (Risks resolution plans, DP, DRF…)
 
−
* Act as the Liaison for ITSD and attending briefings and formal meetings with Corporate Planning and    TBS to seek guidance and clarity
 
  
−
=== '''AS-07 – Chief of Staff & Strategic Advisor to the CIO (CBC)''' ===
+
[[:en:Opportunities|<small>Return to top</small>]]
−
This person will work closely with the ITSD management team to ensure the division is a high-performing organization. To achieve this, this individual is expected to:
+
|}
 +
{| width="100%" cellpadding="10" cellspacing="15px"
  
−
* Conduct research and strategic analysis to review material, produce executive briefings, options and recommendations for the DG and other senior  executives
+
|- valign="top"
−
* Review files and manage the directorate’s quality control and assurance processes and workflows to ensure the timely and quality completion of the  directorate’s deliverables
+
| style="border-left: 10px solid #D69F38; box-shadow: 0 4px 8px 0 rgba(0, 0, 0, 0.2), 0 6px 20px 0 rgba(0, 0, 0, 0.19); color: black; background-color: white; font-size:1.2em;" |
−
* Lead and coordinate the resolution of various issues and urgent requests for the division
+
==='''<small>AS-04 – Talent Acquisition Analyst (CBC)</small>'''===
−
* Manage the personnel and the operations of the Office of the Chief Information Officer
+
<small>Please contact [mailto:anthony.sheehan@cas-satj.gc.ca anthony.sheehan@cas-satj.gc.ca] to apply</small>
−
* Develop guidelines and processes to enhance operational efficiency and communications across the DG’s office and the entire division
+
|}
 +
{| width="100%" cellpadding="10" cellspacing="15px"
  
−
=== '''AS-04 – Talent Acquisition Analyst (CBC)''' ===
+
|- valign="top"
−
To support our digital transformation journey, ITSD will be staffing many positions and is looking to staff many positions in the coming months. We are therefore looking for a talent acquisition analyst to work closely with CAS' HR team and hiring managers to attract top talent into our team. To achieve this, this individual is expected to:
+
| style="border-left: 10px solid #222C40; box-shadow: 0 4px 8px 0 rgba(0, 0, 0, 0.2), 0 6px 20px 0 rgba(0, 0, 0, 0.19); color: black; background-color: white; font-size:1.2em;" |
 +
==='''<small>IT-04 – Manager, Automation Services (CBC)</small>'''===
 +
<small>Please contact [mailto:anthony.sheehan@cas-satj.gc.ca anthony.sheehan@cas-satj.gc.ca] to apply</small>
  
−
* Research and identify potential candidates through social media and other channels
+
[[:en:Opportunities|<small>Return to top</small>]]
−
* Contact potential candidates to share information on open positions and stories about our work environment
+
|}
−
* Entice potential candidates to apply to our open positions and competitions to conduct a preliminary assessment of ''right fit'' and to answer any questions they may have.
+
{| width="100%" cellpadding="10" cellspacing="15px"
  
−
=== '''IT-04 – Manager, Automation Services (CBC)''' ===
+
|- valign="top"
−
This manager will lead the delivery of solutions using automation technologies such as Robotics Process Automation and the Microsoft 365 Power platform. The manager will also support upskilling CAS employees to better leverage these modern technologies. This is a new team and there is lots of excitement regarding the value that automation technologies can provide to improve court operations. This is a great opportunity for a leader who wants to build and scale a service team and who is interested in working with clients to help optimize business processes.
+
| style="border-left: 10px solid #D69F38; box-shadow: 0 4px 8px 0 rgba(0, 0, 0, 0.2), 0 6px 20px 0 rgba(0, 0, 0, 0.19); color: black; background-color: white; font-size:1.2em;" |
 +
==='''<small>IT-04 – Manager, Cloud and Workplace Tools (CBC)</small>'''===
 +
<small>Please contact [mailto:anthony.sheehan@cas-satj.gc.ca anthony.sheehan@cas-satj.gc.ca] to apply</small>
 +
|}
 +
{| width="100%" cellpadding="10" cellspacing="15px"
  
−
=== '''IT-04 – Manager, Cloud and Workplace Tools (CBC)''' ===
+
|- valign="top"
−
The manager will lead CAS' journey to leverage modern, secure cloud-based tools for enhanced productivity, collaboration and email, and equipping the GC workforce with modern workplaces and secure devices; while aligning to best practices specific to the judicial sector, such as recommendations from the Blueprint for the Security of Court Information.
+
| style="border-left: 10px solid #222C40; box-shadow: 0 4px 8px 0 rgba(0, 0, 0, 0.2), 0 6px 20px 0 rgba(0, 0, 0, 0.19); color: black; background-color: white; font-size:1.2em;" |
 +
==='''<small>IT-03 – Technical Advisor, Enterprise Architecture (English or French essential)</small>'''===
 +
<small>Please contact [mailto:anthony.sheehan@cas-satj.gc.ca anthony.sheehan@cas-satj.gc.ca] to apply</small>
 +
|}
 +
{| width="100%" cellpadding="10" cellspacing="15px"
  
−
=== '''IT-03 – Technical Advisor, Enterprise Architecture (English or French essential)''' ===
+
|- valign="top"
−
This person will work with the EA lead and collaborate across the organization to define our target state, create roadmaps, develop application and technology standards, align technology implementations with the department’s strategies and priorities, and ensure considerations from all architecture domains (business, information, application, technology and security) inform decisions.
+
| style="border-left: 10px solid #D69F38; box-shadow: 0 4px 8px 0 rgba(0, 0, 0, 0.2), 0 6px 20px 0 rgba(0, 0, 0, 0.19); color: black; background-color: white; font-size:1.2em;" |
 +
==='''<small>IT-03 – Client Portfolio Lead (BBB)</small>'''===
 +
<small>Please contact [mailto:anthony.sheehan@cas-satj.gc.ca anthony.sheehan@cas-satj.gc.ca] to apply</small>
 +
|}
 +
{| width="100%" cellpadding="10" cellspacing="15px"
  
−
=== '''IT-03 – Client Portfolio Lead (BBB)''' ===
+
|- valign="top"
−
This person will work closely with one of CAS' business lines and play a pivotal role in understanding the client business unit's priorities, needs and wants, and liaise with ITSD to ensure that the right people and teams are mobilized to deliver digital services to meet the client's needs.
+
| style="border-left: 10px solid #222C40; box-shadow: 0 4px 8px 0 rgba(0, 0, 0, 0.2), 0 6px 20px 0 rgba(0, 0, 0, 0.19); color: black; background-color: white; font-size:1.2em;" |
 +
==='''<small>EC-07/IT-04 – Manager, Service Design (CBC)</small>'''===
 +
<small>Please contact [mailto:anthony.sheehan@cas-satj.gc.ca anthony.sheehan@cas-satj.gc.ca] to apply</small>
  
−
=== '''EC-07/IT-04 – Manager, Service Design (CBC)''' ===
+
[[:en:Opportunities|<small>Return to top</small>]]
−
This person will lead our business analysis and service design teams to embed human centered design practices into the way we work so that we can better understand user needs and the problems we want to solve, which will ultimately lead to the delivery of better solutions.
+
|}
  
 
=== '''I Want to Join your Team, but Didn't Find the Right Job''' ===
 
=== '''I Want to Join your Team, but Didn't Find the Right Job''' ===
 
Are you interested in joining our team, but quite find a good match amongst the positions described above? No worries! We're always looking for awesome people to join our team. Then don't hesitate to reach out (anthony.sheehan@cas-satj.gc.ca) and send in your resume describing why you'd like to join our team and what mix of responsibilities help you produce your best work.
 
Are you interested in joining our team, but quite find a good match amongst the positions described above? No worries! We're always looking for awesome people to join our team. Then don't hesitate to reach out (anthony.sheehan@cas-satj.gc.ca) and send in your resume describing why you'd like to join our team and what mix of responsibilities help you produce your best work.
 +
 +
[[:en:Opportunities|<small>Return to top</small>]]
 +
 +
== How to Apply ==
 +
 +
{| width="70%" cellpadding="5" cellspacing="5px"
 +
| style="background:#996515" |[[File:Position.png|alt=|center|frameless|175x175px]]
 +
| style="background:#E6BE8A" |<big>What position you are interested in and why</big>
 +
 +
|-
 +
| style="background:#DAA520" |[[File:Fit.png|alt=|center|frameless|175x175px]]
 +
| style="background:#EEE8AA" |<big>Why you think you would be a good fit</big>
 +
 +
|-
 +
| style="background:#FFD700" |[[File:Resume.png|alt=|center|frameless|175x175px]]
 +
| style="background:#FAFAD2" |<big>Your latest resume, including your current classification and your language profile</big>
 +
 +
|}
 +
 +
== Disclaimers ==
 +
 +
===Staffing Process===
 +
 +
First and foremost, this page is used to encourage at-level public servants to come work at CAS through a secondment, deployment or Interchange Canada agreements. '''GC Free Agents''' are more than welcomed!
 +
 +
If no at-level candidates are found, a competition may be used to staff a vacant position. Keep an eye out for open positions posted on jobs.gc.ca.
 +
 +
Although each hiring process is different, here’s a video that provides an overview of each of the steps and provides tips on navigating the application process in the GC.
 +
 +
=== Classification ===
 +
To accelerate staffing, some of the opportunities listed here are being shared in advance of being formally classified. Meaning that the proposed language profiles, levels and groups - which impact rates of pay - are tentative and may change following the results of a formal classification assessment.
 +
 +
=== Rates of Pay ===
 +
For those not fully familiar with the rates of pay and terms of employment in the public service, please consult the collective agreement relevant for each of the positions.
 +
 +
[[:en:Opportunities|<small>Return to top</small>]]
  
 
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