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Business hours are Monday to Friday, 9 am to 5 pm (ET). Staff will answer all calls and emails received outside these hours on the following business day.
 
Business hours are Monday to Friday, 9 am to 5 pm (ET). Staff will answer all calls and emails received outside these hours on the following business day.
 
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<gallery mode="packed-hover">
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File:100 Report Thumbnail EN.png|[[:File:Ombuds First 100 Days (EN-FR) -.pdf|File:Ombuds First 100 Days (EN-FR) -.pdf]]
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File:Employee Resources Thumbnail EN.png|[[:File:Employee Resources Placemat EN-FR.pdf|File:Employee Resources Placemat EN-FR.pdf]]
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File:Contact EN.png|[mailto:ombuds@sac-isc.gc.ca ombuds@sac-isc.gc.ca] 
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</gallery>
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==‘Meet Your Ombuds’ Town Hall==
 
==‘Meet Your Ombuds’ Town Hall==
 
On January 18<sup>th</sup>, the Ombuds Office hosted a virtual Town Hall titled "Meet Your Ombuds: Dr. Nadia Ferrara, a unique approach"''.'' During the one hour all-staff event, Dr. Ferrara explained the Ombuds role and how she will support the department and employees into the future.
 
On January 18<sup>th</sup>, the Ombuds Office hosted a virtual Town Hall titled "Meet Your Ombuds: Dr. Nadia Ferrara, a unique approach"''.'' During the one hour all-staff event, Dr. Ferrara explained the Ombuds role and how she will support the department and employees into the future.
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