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[[FR: Étude de cas: Examen de l'aide internationale]]

[[FR: Étude de cas: Examen de l'aide internationale]]

A case study on Government of Canada Public Engagement

< [[Public Engagement Case Studies]]

===Overview===

===Overview===

The renewal of the International Assistance Policy was highly anticipated by national and international stakeholders. The engagement team at Global Affairs Canada (“the team”) were able to leverage this enthusiasm and desire to participate. They collected feedback from an extensive range of stakeholders, from international government partners to users of Canadian foreign aid. They used a mix of methods, which included radio consultations with rural Tanzanians, an often hard-to-reach group. All the information and feedback received were analyzed in house. This ensured that the lessons learned and intelligence gleaned through the engagement process remained within the organization.  

The renewal of the International Assistance Policy was highly anticipated by national and international stakeholders. The engagement team at Global Affairs Canada (“the team”) were able to leverage this enthusiasm and desire to participate. They collected feedback from an extensive range of stakeholders, from international government partners to users of Canadian foreign aid. They used a mix of methods, which included radio consultations with rural Tanzanians, an often hard-to-reach group. All the information and feedback received were analyzed in house. This ensured that the lessons learned and intelligence gleaned through the engagement process remained within the organization.  

===History===

===History===

====Introduction====

====Introduction====

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===Engagement===

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The team received 10,600 online and in-person (transcribed) submissions. Stakeholders could also send in written comments by regular mail. A dedicated inbox was established and submissions were transferred to the central Excel file in Global Affair’s records management system. Once the team collected and organized all feedback, it set up thematic task teams to do a more in-depth analysis and breakdown of submissions. The teams conducted an initial review of the submissions, and then categorized them by theme for further analysis, classification and content breakdown.  

 

Consultations with multiple cross-cutting subject areas require significant oversight to avoid siloing and to develop cohesive products and policies. In the context of the International Assistance Policy review, the management team worked closely with the thematic analysis teams to provide coordinated support.

 

 

'''In- person meetings.'''

'''Online discussion forums.''' Twitter and Google Hangout housed these forums.  

'''Radio.''' GAC partnered with Farm Radio International to conduct radio consultations with rural Tanzanians. Local radio hosts broadcast a set of questions each week and listeners could telephone the station to provide comments. </th>