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| <div style="line-height: 1.5em; font-size: 200%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;"> <center>What is '''Design?'''</center></div> | | <div style="line-height: 1.5em; font-size: 200%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;"> <center>What is '''Design?'''</center></div> |
| <br> | | <br> |
− | <div style="line-height: 1.5em; font-size: 175%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;"> Design is the process of creating products that provide meaningful and relevant experiences to users. This involves the design of the entire process of acquiring and integrating the product, including aspects of usability and function.</div> | + | <div style="line-height: 1.5em; font-size: 150%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;"> Design is the process of creating products that provide meaningful and relevant experiences to users. Learning design involves exposure and practical skills related to techniques and tools used in user experience research & design and process and service design in a digital age.</div> |
| <br> | | <br> |
− | <center>[[File:Design EN.png|650px]]</center> | + | <center>[[File:Design EN.png|700px]]</center> |
− | <div style="line-height: 1.5em; font-size: 200%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;"> <center>'''Design''': Practices & Skills</center></div> | + | <div style="line-height: 1.5em; font-size: 200%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;"> <center>'''Design Practices'''</center></div> |
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| {| class="wikitable sortable mw-collapsible mw-collapsed" style="color:black; background-color:white; width:100%;" | | {| class="wikitable sortable mw-collapsible mw-collapsed" style="color:black; background-color:white; width:100%;" |
− | |+ class="nowrap" | 1. Designing For Users | + | |+ class="nowrap" | 1. Design research |
| |- | | |- |
− | ! colspan="4" | Skills: Accessibility, adaptive design, user interface, etc. | + | ! colspan="5" | |
| |- | | |- |
− | ! style="background: grey; color: white; | Type of Resource | + | ! style="background: grey; color: white; " | Type of Resource |
− | ! style="background: grey; color: white; | Name/Title | + | ! style="background: grey; color: white; " | Name/Title of Resource |
− | ! style="background: grey; color: white; | Contact/Link | + | ! style="background: grey; color: white; " | Organization |
− | ! style="background: grey; color: white; | Notes | + | ! style="background: grey; color: white; " | Contact/Link |
| + | ! style="background: grey; color: white; " | Notes |
| |- | | |- |
− | | Researcher, professor, video, article, course, etc. || Name/Title || Contact/Link || Anything to add? | + | | Video || Annual Report: Ellen and Jason || Government of Canada, Privy Council Office || https://www.facebook.com/ClerkGC/videos/604452839930035/ || Stresses the importance of accessibility. Ellen met Jason, who is visually impaired, and she built him a 3D map to help him get around the office. |
| |- | | |- |
− | | Researcher, professor, video, article, course, etc. || Name/Title || Contact/Link || Anything to add? | + | | Project intake outline ||How we host|| PCH || [[:File:How we host - 4 steps.pdf]] || This is an outline of how the Innovation & Experimentation Team at PCH works with potential project partners to explore the possibility of an applied design thinking project. |
| |- | | |- |
− | | Researcher, professor, video, article, course, etc. || Name/Title || Contact/Link || Anything to add? | + | | Article || User Research Basics || U.S. Dept. of Health & Human Services || https://www.usability.gov/what-and-why/user-research.html ||When to perform specific types of user research. |
− | |}
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− | | |
− | {| class="wikitable sortable mw-collapsible mw-collapsed" style="color:black; background-color:white; width:100%;"
| |
− | |+ class="nowrap" | 2. User Research
| |
− | |- | |
− | ! colspan="4" | Skills: Personas, stories, journey mapping, etc.
| |
| |- | | |- |
− | ! style="background: grey; color: white; | Type of Resource
| + | | Guide || User research guide ||Ontario Digital Service|| https://www.ontario.ca/page/user-research-guide ||In alpha. |
− | ! style="background: grey; color: white; | Name/Title
| |
− | ! style="background: grey; color: white; | Contact/Link
| |
− | ! style="background: grey; color: white; | Notes
| |
| |- | | |- |
− | | Researcher, professor, video, article, course, etc. || Name/Title || Contact/Link || Anything to add? | + | | Report summary (3 pages) || Design Thinking for Public Service Excellence || United Nations Development Programme: Global Centre for Public Service Excellence || http://www.undp.org/content/dam/undp/library/capacity-development/English/Singapore%20Centre/GCPSE%20Design%20Thinking%20Summary.pdf || Examples of design thinking for public sector use (on page 3). |
| |- | | |- |
− | | Researcher, professor, video, article, course, etc. || Name/Title || Contact/Link || Anything to add? | + | | Online course || Agile Meets Design Thinking || University of Virginia via Coursera || https://www.class-central.com/course/coursera-agile-meets-design-thinking-11994?utm_source=qz&utm_medium=web&utm_campaign=new_courses_october_2018 || |
| |- | | |- |
− | | Researcher, professor, video, article, course, etc. || Name/Title || Contact/Link || Anything to add? | + | | Expert, video, article, course, etc. || Name/Title || Organization || Contact/Link || Anything to add? |
| |} | | |} |
| | | |
| {| class="wikitable sortable mw-collapsible mw-collapsed" style="color:black; background-color:white; width:100%;" | | {| class="wikitable sortable mw-collapsible mw-collapsed" style="color:black; background-color:white; width:100%;" |
− | |+ class="nowrap" | 3. Usability Testing Methods | + | |+ class="nowrap" | 2. Usability testing |
| |- | | |- |
− | ! colspan="4" | Skills: Surveys, focus groups, evaluations, etc. | + | ! colspan="5" | |
| |- | | |- |
− | ! style="background: grey; color: white; | Type of Resource | + | ! style="background: grey; color: white; " | Type of Resource |
− | ! style="background: grey; color: white; | Name/Title | + | ! style="background: grey; color: white; " | Name/Title of Resource |
− | ! style="background: grey; color: white; | Contact/Link | + | ! style="background: grey; color: white; " | Organization |
− | ! style="background: grey; color: white; | Notes | + | ! style="background: grey; color: white; " | Contact/Link |
| + | ! style="background: grey; color: white; " | Notes |
| |- | | |- |
− | | Researcher, professor, video, article, course, etc. || Name/Title || Contact/Link || Anything to add? | + | | Article || Tips for Capturing the Best Data from User Interviews || 18F || https://18f.gsa.gov/2016/02/09/tips-for-capturing-the-best-data-from-user-interviews/ || A quick 5-minute read. |
| |- | | |- |
− | | Researcher, professor, video, article, course, etc. || Name/Title || Contact/Link || Anything to add? | + | | Expert, video, article, course, etc. || Name/Title || Organization || Contact/Link || Anything to add? |
| |- | | |- |
− | | Researcher, professor, video, article, course, etc. || Name/Title || Contact/Link || Anything to add? | + | | Expert, video, article, course, etc. || Name/Title || Organization || Contact/Link || Anything to add? |
| |} | | |} |
| | | |
| {| class="wikitable sortable mw-collapsible mw-collapsed" style="color:black; background-color:white; width:100%;" | | {| class="wikitable sortable mw-collapsible mw-collapsed" style="color:black; background-color:white; width:100%;" |
− | |+ class="nowrap" | 4. Design Thinking | + | |+ class="nowrap" | 3. Interaction design |
| |- | | |- |
− | ! colspan="4" | Skills: Problem definition, human-centered design, ideation, etc. | + | ! colspan="5" | |
| |- | | |- |
− | ! style="background: grey; color: white; | Type of Resource | + | ! style="background: grey; color: white; " | Type of Resource |
− | ! style="background: grey; color: white; | Name/Title | + | ! style="background: grey; color: white; " | Name/Title of Resource |
− | ! style="background: grey; color: white; | Contact/Link | + | ! style="background: grey; color: white; " | Organization |
− | ! style="background: grey; color: white; | Notes | + | ! style="background: grey; color: white; " | Contact/Link |
| + | ! style="background: grey; color: white; " | Notes |
| |- | | |- |
− | | Researcher, professor, video, article, course, etc. || Name/Title || Contact/Link || Anything to add? | + | | Expert, video, article, course, etc. || Name/Title || Organization || Contact/Link || Anything to add? |
| |- | | |- |
− | | Researcher, professor, video, article, course, etc. || Name/Title || Contact/Link || Anything to add? | + | | Expert, video, article, course, etc. || Name/Title || Organization || Contact/Link || Anything to add? |
| |- | | |- |
− | | Researcher, professor, video, article, course, etc. || Name/Title || Contact/Link || Anything to add? | + | | Expert, video, article, course, etc. || Name/Title || Organization || Contact/Link || Anything to add? |
| |} | | |} |
| | | |
| {| class="wikitable sortable mw-collapsible mw-collapsed" style="color:black; background-color:white; width:100%;" | | {| class="wikitable sortable mw-collapsible mw-collapsed" style="color:black; background-color:white; width:100%;" |
− | |+ class="nowrap" | 5. Cultural Implications | + | |+ class="nowrap" | 4. Content design |
| |- | | |- |
− | ! colspan="4" | Skills: Systems thinking, business design, diverse teams, etc. | + | ! colspan="5" | |
| |- | | |- |
− | ! style="background: grey; color: white; | Type of Resource | + | ! style="background: grey; color: white; " | Type of Resource |
− | ! style="background: grey; color: white; | Name/Title | + | ! style="background: grey; color: white; " | Name/Title of Resource |
− | ! style="background: grey; color: white; | Contact/Link | + | ! style="background: grey; color: white; " | Organization |
− | ! style="background: grey; color: white; | Notes | + | ! style="background: grey; color: white; " | Contact/Link |
| + | ! style="background: grey; color: white; " | Notes |
| |- | | |- |
− | | Researcher, professor, video, article, course, etc. || Name/Title || Contact/Link || Anything to add? | + | | Expert, video, article, course, etc. || Name/Title || Organization || Contact/Link || Anything to add? |
| |- | | |- |
− | | Researcher, professor, video, article, course, etc. || Name/Title || Contact/Link || Anything to add? | + | | Expert, video, article, course, etc. || Name/Title || Organization || Contact/Link || Anything to add? |
| |- | | |- |
− | | Researcher, professor, video, article, course, etc. || Name/Title || Contact/Link || Anything to add? | + | | Expert, video, article, course, etc. || Name/Title || Organization || Contact/Link || Anything to add? |
| |} | | |} |
| | | |
| {| class="wikitable sortable mw-collapsible mw-collapsed" style="color:black; background-color:white; width:100%;" | | {| class="wikitable sortable mw-collapsible mw-collapsed" style="color:black; background-color:white; width:100%;" |
− | |+ class="nowrap" | 6. Methods | + | |+ class="nowrap" | 5. Visual design |
| |- | | |- |
− | ! colspan="4" | Skills: Guerilla, videos, interviews, etc. | + | ! colspan="5" | |
| |- | | |- |
− | ! style="background: grey; color: white; | Type of Resource | + | ! style="background: grey; color: white; " | Type of Resource |
− | ! style="background: grey; color: white; | Name/Title | + | ! style="background: grey; color: white; " | Name/Title of Resource |
− | ! style="background: grey; color: white; | Contact/Link | + | ! style="background: grey; color: white; " | Organization |
− | ! style="background: grey; color: white; | Notes | + | ! style="background: grey; color: white; " | Contact/Link |
| + | ! style="background: grey; color: white; " | Notes |
| |- | | |- |
− | | Researcher, professor, video, article, course, etc. || Name/Title || Contact/Link || Anything to add? | + | | Expert, video, article, course, etc. || Name/Title || Organization || Contact/Link || Anything to add? |
| |- | | |- |
− | | Researcher, professor, video, article, course, etc. || Name/Title || Contact/Link || Anything to add? | + | | Expert, video, article, course, etc. || Name/Title || Organization || Contact/Link || Anything to add? |
| |- | | |- |
− | | Researcher, professor, video, article, course, etc. || Name/Title || Contact/Link || Anything to add? | + | | Expert, video, article, course, etc. || Name/Title || Organization || Contact/Link || Anything to add? |
| |} | | |} |