ROEB Transformation Office/Bureau de la transformation de la DGORAL

TO Plan 2022

INTRODUCTION

The Transformation Office (TO) at Regulatory Operations and Enforcement Branch (ROEB) has virtual doors that are wide open to learning, changing and experimenting to improve our service delivery and operational efficiency. With the final Multi-Year Compliance and Enforcement Transformation and Build Back Better projects forging our path, TO has evolved — to drive digital and experimental transformation across ROEB programs. The Transformation Office is part of ROEB's Planning and Operations Directorate (POD) at Health Canada. It was created in January 2021.

Mission

Our mission is to motivate, encourage, and inspire ROEB employees through leadership, education, and support on how to transform the way we deliver activities and services in an effective, efficient and sustainable manner. Our work supports ROEB's mission to be a compliance and enforcement leader that protects and informs Canadians of health risks associated with products, substances, and their environment

Vision

The Transformation Office is a place to dream big and be bold with transformation projects designed to make ROEB a place of excellence when it comes to compliance, enforcement, service delivery and operational efficiency. Our work supports ROEB's vision to be a world class compliance and enforcement organization.

Areas of Transformation Support

As the connection point between ROEB's programs and their transformation projects, the Transformation Office team is focusing their efforts on:  

• Facilitation projects including our biweekly Anything Transformation Directors meetings and the new Inspectors Network.
• Frameworks and policy designs including those for online marketplaces and hybrid inspections.
• Training opportunities like our Leadership and Tools workshops.

• Outreach activities like our Telling Our Stories series and other informative articles.
• Better processes and tools like our Approval Process Optimization and Robotic Process Automation projects improve service delivery.
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  Experiments are a way of finding solutions and the Transformation Office has many of these experiments on the go including our Hummingbird and Fourier-transform infrared spectroscopy (FTIR) experimentations. FTIR identifies chemical substances in a sample by measuring how much of beam with many frequencies of light it absorbed.  

INITIATIVES

Workshops and learning events

• Transformation by Design: The Transformation Office held these virtual workshops on Design Thinking in the first half of 2021. The eight sessions were targeted towards the ROEB directorates.
• Connector Manager: Held in March 2021, this virtual learning event discussed the critical role managers must play to develop and drive employee performance in today’s changing environment. The major shifts employees face and the resulting expectations for managers were also examined.
• Psychological Safety Webinar: This April 2021 learning event built on the Connector Manager session and emphasized using techniques to drive productivity and morale. Employees have more energy when working, better productivity and higher engagement when they work in a psychologically safe environment. This is an environment that encourages, recognizes and rewards individuals for the contributions and ideas by making individuals feel safe when taking interpersonal risks.
• Supporting Culture in the Future of Work: This October 2021 virtual learning session session explored the factors that shape culture and how the pandemic has changed the way we think about work.  It broke down the concept of culture into three behaviours: values, mindsets and practices.

To receive the PowerPoint presentations and other learning tools from these sessions, please contact the [Office].

Projects

The Transformation Office incubates many new projects to support the ROEB transformation agenda, which are categorized and link to their respective pages on our ROEB-Digital Transformation page.

CONNECT WITH US

If something about work that just isn’t working or building something new is more than a challenge, connect with the Transformation Office. Let’s work together!  

• Email us at hc.roeb.transformation.dgoral.sc@canada.ca
• Read about us on our MySource page http://mysource.hc-sc.gc.ca/eng/hc/about-health-canada/branches/regulatory-operations-and-enforcement-branch/compliance-and-4
• Check out our GCwiki at https://wiki.gccollab.ca/ROEB-Digital_Transformation
• Check out the Virtual Tools GCwiki at https://wiki.gccollab.ca/ROEB_Virtual_Tools_/_Outils_virtuels_de_la_DGORAL