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Kenneth.mcdowell moved page ROEB Virtual Tools to ROEB Virtual Tools / Outils virtuels de la DGORAL: In order to make title biligual
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Programs in Regulatory Operations and Enforcement Branch (ROEB) at [[Health Canada]] employ various tools and technologies to support their work while working virtually.
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<br />
 +
{| class="wikitable"
 +
|Programs in Regulatory Operations and Enforcement Branch (ROEB) at [[Health Canada]] employ various tools and technologies to support their work while working virtually.
 +
In an effort to share horizontally across the Branch, this page provides an overview of the tools currently being used by each program area.
   −
In an effort to share horizontally across the Branch, this page provides an overview of the tools currently being used by each program area.  
+
As the Branch continues to evolve into the digital era, the [[ROEB Transformation Office]] was established to both support and lead the digital transformation movement, part of which includes testing and applying novel technologies.
 +
The following table provides a summary of the tools and applications being used in ROEB while working virtually.
 +
|Les programmes de la Direction générale des opérations réglementaires et de l’application de la loi (DGORAL) de [[Health Canada|Santé Canada]] utilisent divers outils et technologies pour soutenir leur travail tout en travaillant virtuellement.
   −
As the Branch continues to evolve into the digital era, the [[ROEB Transformation Office]] was established to both support and lead the digital transformation movement, part of which includes testing and applying novel technologies.
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En vue d’un échange horizontal au sein de la Direction générale, cette page donne un aperçu des outils actuellement utilisés par chaque secteur de programme.
 +
 
 +
Alors que la Direction générale continue d’évoluer vers l’ère numérique, le [[ROEB Transformation Office|bureau de transformation de la DGORAL]] a été créé pour à la fois soutenir et diriger le mouvement de transformation numérique, dont une partie consiste à tester et à appliquer de nouvelles technologies.
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Le tableau suivant présente un résumé des outils et applications utilisés dans la DGORAL lors du travail virtuel.
 +
|}
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  {| class="wikitable plainrowheaders"
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<br />
 +
Summary of the tools and applications being used in ROEB while working virtually.<br />
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{| class="wikitable plainrowheaders"
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Résumé des outils et des applications utilisés par la DGORAL dans le cadre du travail virtuel.
|+ Summary of the tools and applications being used across the ROEB while working virtually
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<br />
 +
<br />
 
  ! scope="col" |'''Tools and Applications  '''
 
  ! scope="col" |'''Tools and Applications  '''
 +
'''Outils et applications  '''
 
  ! scope="col" |'''Description of use'''
 
  ! scope="col" |'''Description of use'''
 +
'''Description de l’utilisation   '''
 
  ! scope="col" |'''Program(s) Using tool'''
 
  ! scope="col" |'''Program(s) Using tool'''
 +
'''Programmes utilisant des outils'''
 
|-
 
|-
|Adobe Spark
+
|'''Adobe Spark'''
 
|Photo editing  
 
|Photo editing  
    
PDF and photo editing for outreach (e.g., virtual booths).  
 
PDF and photo editing for outreach (e.g., virtual booths).  
| EHP
+
|EHP
 
|-
 
|-
|BCOD (Border Compliance Operations Database)
+
|'''BCOD (Border Compliance Operations Database)'''
 
|Goods coming to the border are referred by Border Services for inspection.  Referrals are entered into the BCOD by HC Employees.  Inspectors can pick a referral up from a workflow queue and check the import for applicable HC regulation compliance.  Once the inspection is finished a letter for Border Services can be generated to recommend admittance or hold back the shipment.
 
|Goods coming to the border are referred by Border Services for inspection.  Referrals are entered into the BCOD by HC Employees.  Inspectors can pick a referral up from a workflow queue and check the import for applicable HC regulation compliance.  Once the inspection is finished a letter for Border Services can be generated to recommend admittance or hold back the shipment.
 
|Border Programs
 
|Border Programs
 
|-
 
|-
|Business Registries
+
|'''Business Registries'''
 
|Business Registries Spreadsheet - Program developed list of all business registries in Canada.  
 
|Business Registries Spreadsheet - Program developed list of all business registries in Canada.  
 
|TVCEP
 
|TVCEP
 
|-
 
|-
|Camtasia
+
|'''Canada's Business Registries'''
 +
|[https://beta.canadasbusinessregistries.ca/search Canada's Business Registries] to find businesses within Canada.  Information from the official registries of Alberta, British Columbia, Corporations Canada, Manitoba, Ontario, Quebec, and Saskatchewan. This service lets you search across these registries at one time.
 +
|HPC
 +
|-
 +
|'''Camtasia'''
 
|Used to record your movement on the screen.  
 
|Used to record your movement on the screen.  
 
|TVCEP
 
|TVCEP
 
|-
 
|-
|Cyberlink Pro
+
|'''Cyberlink Pro'''
 
|Video Editing  
 
|Video Editing  
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|Cannabis
 
|Cannabis
 
|-
 
|-
|Demio
+
|'''Demio'''
 
|Meeting/Presentation platform.
 
|Meeting/Presentation platform.
 
|EHP
 
|EHP
 
|-
 
|-
|Docubridge
+
|'''Docubridge'''
 
|Used to obtain documents for inspection when a clinical trial has been selected.  
 
|Used to obtain documents for inspection when a clinical trial has been selected.  
|CTCP
+
|CTCP, HPC
 
|-
 
|-
|Donut
+
|'''Donut'''
 
|Pilot project to use social/business platforms autonomous features to improve connectedness and camaraderie while working remotely.
 
|Pilot project to use social/business platforms autonomous features to improve connectedness and camaraderie while working remotely.
 
|Cannabis
 
|Cannabis
 
|-
 
|-
|Dropbox
+
|'''Dropbox'''
 
|File Sharing - Unclassified  
 
|File Sharing - Unclassified  
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|EHP
 
|EHP
 
|-
 
|-
|Draw.io
+
|'''Draw.io'''
 
|Used to do flowcharts  <nowiki>https://app.diagrams.net/</nowiki> (free).  
 
|Used to do flowcharts  <nowiki>https://app.diagrams.net/</nowiki> (free).  
 
|TVCEP
 
|TVCEP
 
|-
 
|-
|Drupal
+
|'''Drupal'''
 
|Document observations noted during an inspection in order to further publish them in an HC public database (DHPID) for transparency purposes.  
 
|Document observations noted during an inspection in order to further publish them in an HC public database (DHPID) for transparency purposes.  
 
|MDI
 
|MDI
 
|-
 
|-
|DSTS (Drug Submission Tracking System)
+
|'''DSTS (Drug Submission Tracking System)'''
 
|Used to gather information regarding clinical trials authorized by Health Products and Food Branch.  
 
|Used to gather information regarding clinical trials authorized by Health Products and Food Branch.  
 
|CTCP
 
|CTCP
 
|-
 
|-
|Dynamics CRM (MS Dynamics CRM) - CTLS
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|'''Dynamics CRM (MS Dynamics CRM) - CTLS'''
 
|CRM web application that enables the submission of new license applications, request for amendments and license. renewals, inspection reports in addition to submission of monthly tracking reports.  
 
|CRM web application that enables the submission of new license applications, request for amendments and license. renewals, inspection reports in addition to submission of monthly tracking reports.  
 
|Cannabis
 
|Cannabis
 
|-
 
|-
|eCES (Electronic Compliance and Enforcement System)
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|'''eCES (Electronic Compliance and Enforcement System)'''
 
|Inspection tracking.
 
|Inspection tracking.
|GVP, BPCP
+
|Drugs, BPCP
 
|-
 
|-
|Edubrite
+
|'''Edubrite'''
 
|Design, development and delivery of training.
 
|Design, development and delivery of training.
 
|Cannabis, CSP
 
|Cannabis, CSP
 
|-
 
|-
|ePost Connect
+
|'''ePost Connect'''
 
|File Sharing – Protected B  
 
|File Sharing – Protected B  
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|Cannabis, CTCP, CSP, EHP, GVP, NHP GMP, HPIL, MDI
 
|Cannabis, CTCP, CSP, EHP, GVP, NHP GMP, HPIL, MDI
 
|-
 
|-
|ePRS/APEX
+
|'''ePRS/APEX'''
 
|Used by pesticides and PMRA to track non-compliance until March 2021 (then moved to Merlin).  Used also to track pesticide historical and current submissions, cancellations, and amendments of all pesticides.  
 
|Used by pesticides and PMRA to track non-compliance until March 2021 (then moved to Merlin).  Used also to track pesticide historical and current submissions, cancellations, and amendments of all pesticides.  
 
|Pesticides
 
|Pesticides
 
|-
 
|-
|Firefox
+
|'''Federal Corporation (search for)'''
 +
|[https://www.ic.gc.ca/app/scr/cc/CorporationsCanada/fdrlCrpSrch.html Search for a Federal Corporation] from Corporations Canada
 +
|HPC
 +
|-
 +
|'''Firefox'''
 
|Versatile web-browser that is useful for when monitoring compliance of websites and social media content. Various add-ons are available too, which provide different useful functionality.  
 
|Versatile web-browser that is useful for when monitoring compliance of websites and social media content. Various add-ons are available too, which provide different useful functionality.  
 
|TVCEP
 
|TVCEP
 
|-
 
|-
|Fireshot
+
|'''Fireshot'''
 
|Used to take a screen capture (Firefox add-on)(free).  
 
|Used to take a screen capture (Firefox add-on)(free).  
 
|TVCEP
 
|TVCEP
 
|-
 
|-
|GCDocs
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|'''GCDocs'''
 
|Official repository for IRBV, such as inspection reports.  
 
|Official repository for IRBV, such as inspection reports.  
|CSP, CTCP, GVP
+
|CSP, CTCP, GVP, HPC
 
|-
 
|-
|Google Drive
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|'''Google Drive'''
 
|File Sharing - Unclassified  
 
|File Sharing - Unclassified  
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|EHP
 
|EHP
 
|-
 
|-
|Google Forms
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|'''Google Forms'''
 
|Collecting unclassified information from participants during Outreach activity.  
 
|Collecting unclassified information from participants during Outreach activity.  
 
|CPS
 
|CPS
 
|-
 
|-
|Google Meets
+
|'''Google Meets'''
 
|Videoconference platform - Unclassified  
 
|Videoconference platform - Unclassified  
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|EHP
 
|EHP
 
|-
 
|-
|Hexillion
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|'''Hexillion'''
 
|Used to find registrant information and IP address (free)  
 
|Used to find registrant information and IP address (free)  
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|TVCEP
 
|TVCEP
 
|-
 
|-
|Hopin
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|'''Hopin'''
 
|Conference/tradeshow platform utilized by event hosts/organizers.
 
|Conference/tradeshow platform utilized by event hosts/organizers.
 
|EHP
 
|EHP
 
|-
 
|-
|Hypersnap
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|'''Hypersnap'''
 
|Used to take a screen capture (free) on HC smartphones and Surface Pro tablets.  
 
|Used to take a screen capture (free) on HC smartphones and Surface Pro tablets.  
 
|CSP, TVCEP  
 
|CSP, TVCEP  
 
|-
 
|-
|IRS (Inspection Reporting System) and IRS Archive
+
|'''IRS (Inspection Reporting System) and IRS Archive'''
 
|Used to write the inspection reports to create the Inspection Exit Notices.  
 
|Used to write the inspection reports to create the Inspection Exit Notices.  
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|GVP, CTCP, BPCP, MDI
 
|GVP, CTCP, BPCP, MDI
 
|-
 
|-
|Jira
+
|'''Jira'''
 
|Inspection Scheduling System (ISS) legacy inspection data tracker implemented prior to CSS.  Currently used only for tracking Part 14 inspections.  
 
|Inspection Scheduling System (ISS) legacy inspection data tracker implemented prior to CSS.  Currently used only for tracking Part 14 inspections.  
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|Cannabis, PPAU
 
|Cannabis, PPAU
 
|-
 
|-
|Kahoot
+
|'''Kahoot'''
 
|Game-based learning platform during Outreach activity.
 
|Game-based learning platform during Outreach activity.
 
|CPS, EHP
 
|CPS, EHP
 
|-
 
|-
|Klaxoon
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|'''Klaxoon'''
 
|Conference/tradeshow platform utilized by event hosts/organizers.
 
|Conference/tradeshow platform utilized by event hosts/organizers.
 
|EHP
 
|EHP
 
|-
 
|-
|Lotus Notes
+
|'''Land Property Records'''
 +
|Search [https://www.ontario.ca/page/search-land-property-records land property records], including deeds, mortgages and plans of survey for title.  This is Ontario's official record of land property (or land registration system).
 +
|HPC
 +
|-
 +
|'''Lotus Notes'''
 
|Repository for Inspection Reports – “Controlled Substances Compliance Database”.  
 
|Repository for Inspection Reports – “Controlled Substances Compliance Database”.  
 
|CSP
 
|CSP
 
|-
 
|-
|Merlin
+
|'''Merlin'''
 
|Implemented April 2021 - transitioning from ePRS and used for tracking inquiries, compliance verifications, promotions. It will also be used for quarterly and annual reporting.  
 
|Implemented April 2021 - transitioning from ePRS and used for tracking inquiries, compliance verifications, promotions. It will also be used for quarterly and annual reporting.  
 
|Pesticides
 
|Pesticides
 
|-
 
|-
|Mural
+
|'''Mural'''
 
|Conference/tradeshow platform utilized by event hosts/organizers.
 
|Conference/tradeshow platform utilized by event hosts/organizers.
 
|EHP
 
|EHP
 
|-
 
|-
|Office Lens
+
|'''Office Lens'''
 
|Scanning documents remotely for inspections and administrative use.
 
|Scanning documents remotely for inspections and administrative use.
 
|Cannabis
 
|Cannabis
 
|-
 
|-
|OneDrive
+
|'''OneDrive'''
 
|File Sharing – Protected B (Internal)  
 
|File Sharing – Protected B (Internal)  
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|All Programs
 
|All Programs
 
|-
 
|-
|OneNote
+
|'''OneNote'''
 
|Some inspectors use to collaborate on inspection planning and inspection notes.  
 
|Some inspectors use to collaborate on inspection planning and inspection notes.  
 
|All Programs
 
|All Programs
 
|-
 
|-
|OSINT (Open-Source Intelligence)
+
|'''OSINT (Open-Source Intelligence)'''
|A multi-factor methodology tool for collecting, analyzing and making decisions about data accessible in publicly available sources to be used in Inspection related planning and risk assessments.
+
| A multi-factor methodology tool for collecting, analyzing and making decisions about data accessible in publicly available sources to be used in Inspection related planning and risk assessments.
 
|Cannabis
 
|Cannabis
 
|-
 
|-
|Outlook (MS Outlook)
+
|'''Outlook (MS Outlook)'''
 
|Communication with stakeholders.  
 
|Communication with stakeholders.  
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|All Programs
 
|All Programs
 
|-
 
|-
|PharmEx
+
|'''PharmEx'''
 
|Inspections reports (pharmacy, exemption).
 
|Inspections reports (pharmacy, exemption).
 
|CSP
 
|CSP
 
|-
 
|-
|Pheedloop
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|'''Pheedloop'''
 
|Conference/tradeshow platform utilized by event hosts/organizers.
 
|Conference/tradeshow platform utilized by event hosts/organizers.
 
|EHP
 
|EHP
 
|-
 
|-
|Photos (MS Photos)
+
|'''Photos (MS Photos)'''
 
|Photo/Video Editing  
 
|Photo/Video Editing  
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|EHP
 
|EHP
 
|-
 
|-
|Power BI Pro
+
|'''Power BI Pro'''
 
|Dashboarding, Inspection Prioritization and Planning, Virtual Inspection GHG emissions savings.
 
|Dashboarding, Inspection Prioritization and Planning, Virtual Inspection GHG emissions savings.
 
|Cannabis, MDCCD
 
|Cannabis, MDCCD
 
|-
 
|-
|Print to PDF  
+
|'''Print to PDF  '''
 
|Used to take a screen capture and turn it into a PDF (free).  
 
|Used to take a screen capture and turn it into a PDF (free).  
|TVCEP
+
|HPC, TVCEP
 
|-
 
|-
|RADAR
+
|'''RADAR'''
 
|Compliance verification tracking.
 
|Compliance verification tracking.
 
|GVP, BPCP, CTCP
 
|GVP, BPCP, CTCP
 
|-
 
|-
|Sched
+
|'''Sched'''
 
|Conference/tradeshow platform utilized by event hosts/organizers.
 
|Conference/tradeshow platform utilized by event hosts/organizers.
 
|EHP
 
|EHP
 
|-
 
|-
|SharePoint (hosted by stakeholder)
+
|'''SharePoint (hosted by stakeholder)'''
 
|File Sharing - Unclassified  
 
|File Sharing - Unclassified  
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|BPCP, CTCP
 
|BPCP, CTCP
 
|-
 
|-
|Slack
+
|'''Slack'''
 
|Improves connectedness and camaraderie while working remotely.  
 
|Improves connectedness and camaraderie while working remotely.  
 
|Cannabis
 
|Cannabis
 
|-
 
|-
|Slido
+
|'''Slido'''
 
|Survey  
 
|Survey  
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|Cannabis, CPS, EHP
 
|Cannabis, CPS, EHP
 
|-
 
|-
|Snip & Sketch
+
|'''Snip & Sketch'''
 
|Photo editing for outreach (e.g., virtual booths)  
 
|Photo editing for outreach (e.g., virtual booths)  
 
|EHP
 
|EHP
 
|-
 
|-
|SPOT Trackers
+
|'''SPOT Trackers'''
 
|Satellite trackers used to check-in during onsite inspections in remote areas.
 
|Satellite trackers used to check-in during onsite inspections in remote areas.
 
|Cannabis
 
|Cannabis
 
|-
 
|-
|Survey Monkey
+
|'''Survey Monkey'''
 
|Survey  
 
|Survey  
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|CPS
 
|CPS
 
|-
 
|-
|SW online
+
|'''SW online'''
 
|Conference/tradeshow platform utilized by event hosts/organizers.
 
|Conference/tradeshow platform utilized by event hosts/organizers.
 
|EHP
 
|EHP
 
|-
 
|-
|Teams (MS Teams)
+
|'''Teams (MS Teams)'''
 
|Videoconference platform - Protected B when used internally; Unclassified outside of HC/PHAC  
 
|Videoconference platform - Protected B when used internally; Unclassified outside of HC/PHAC  
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Used for meetings, virtual inspections, program training.  
 
Used for meetings, virtual inspections, program training.  
|CSP, CPS, CTCP, EHP, GVP, HPIL, MDI, Pesticides
+
|All Programs
 
|-
 
|-
|Turning Point
+
|'''Turning Point'''
 
|Survey  
 
|Survey  
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|EHP
 
|EHP
 
|-
 
|-
|Video Download Helper
+
|'''Video Download Helper'''
 
|Used to download a video from a website, social media platform (Firefox add-on)(free).  
 
|Used to download a video from a website, social media platform (Firefox add-on)(free).  
 
|TVCEP
 
|TVCEP
 
|-
 
|-
|YouTube
+
|'''YouTube'''
 
|Video Editing  
 
|Video Editing  
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|EHP
 
|EHP
 
|-
 
|-
|WebEx
+
|'''Wayback Machine'''
 +
|The [https://archive.org/web/ Wayback Machine] is a digital archive of the World Wide Web.  It allows the user to go "back in time" and see how websites looked in the past.
 +
|HPC
 +
|-
 +
|'''WebEx'''
 
|Videoconference platform - Unclassified  
 
|Videoconference platform - Unclassified  
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Outreach and engagement – presentations.  
 
Outreach and engagement – presentations.  
|Cannabis, EHP
+
|Cannabis, EHP, HPC
 
|-
 
|-
|Webmobi
+
|'''Webmobi'''
 
|Conference/tradeshow platform utilized by event hosts/organizers.
 
|Conference/tradeshow platform utilized by event hosts/organizers.
 
|EHP
 
|EHP
 
|-
 
|-
|West Venue
+
|'''West Venue'''
 
|Conference/tradeshow platform utilized by event hosts/organizers.
 
|Conference/tradeshow platform utilized by event hosts/organizers.
 
|EHP
 
|EHP
 
|-
 
|-
|Wetransfer
+
|'''Wetransfer'''
 
|File sharing platforms for sharing non-protected files externally.  
 
|File sharing platforms for sharing non-protected files externally.  
 
|EHP
 
|EHP
 
|-
 
|-
|Wheel of Names
+
|'''Wheel of Names'''
 
|Used to randomly select people to call upon to generate discussion.  
 
|Used to randomly select people to call upon to generate discussion.  
 
|CPS
 
|CPS
 
|-
 
|-
|Whiteboard
+
|'''Whiteboard'''
|MS version used for meeting collaboration (alternative to Whiteboard we tried is Concept board).  
+
| MS version used for meeting collaboration (alternative to Whiteboard we tried is Concept board).  
 
|EHP
 
|EHP
 
|-
 
|-
|Whois
+
|'''Whois'''
 
|Used to find registrant information and IP address (free).  
 
|Used to find registrant information and IP address (free).  
    
<nowiki>https://whois.domaintools.com/</nowiki>  
 
<nowiki>https://whois.domaintools.com/</nowiki>  
|TVCEP
+
|HPC, TVCEP
 
|-
 
|-
|Whova
+
|'''Whova'''
 
|Conference/tradeshow platform utilized by event hosts/organizers.
 
|Conference/tradeshow platform utilized by event hosts/organizers.
 
|EHP
 
|EHP
 
|-
 
|-
|vFairs
+
|'''vFairs'''
 
|Conference/tradeshow platform utilized by event hosts/organizers.
 
|Conference/tradeshow platform utilized by event hosts/organizers.
 
|EHP
 
|EHP
 
|-
 
|-
|VidCruiter (aka VidInsurance)
+
|'''VidCruiter (aka VidInsurance)'''
 
|Videoconference platform - Protected B  
 
|Videoconference platform - Protected B  
    
VidCruiter is approved for exchange of Protected B information.  Meeting participants are also able to share screen and exchange documents in real time through chat function.    
 
VidCruiter is approved for exchange of Protected B information.  Meeting participants are also able to share screen and exchange documents in real time through chat function.    
|BPCP,  GVP, HPIL, MDI, NHP GVP
+
|BPCP,  GVP, HPIL, MDI, NHP GVP, TVCEP
 
|-
 
|-
|Virbela
+
|'''Virbela'''
 
|Conference/tradeshow platform utilized by event hosts/organizers.  Required software download and installation. Due to download restrictions on our work computers, we had to attend the conference using our own personal computers.
 
|Conference/tradeshow platform utilized by event hosts/organizers.  Required software download and installation. Due to download restrictions on our work computers, we had to attend the conference using our own personal computers.
 
|EHP
 
|EHP
 
|-
 
|-
|Voxco
+
|'''Voxco'''
 
|Survey  
 
|Survey  
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|EHP
 
|EHP
 
|-
 
|-
|X-CD Technologies
+
|'''X-CD Technologies'''
 
|Conference/tradeshow platform utilized by event hosts/organizers.
 
|Conference/tradeshow platform utilized by event hosts/organizers.
 
|EHP
 
|EHP
 
|-
 
|-
|Zoom
+
|'''Zoom'''
 
|Videoconference platform - Unclassified  
 
|Videoconference platform - Unclassified  
    
Outreach and engagement – presentations.  Very popular among general public.  Also offers live/real-time online polling and close captioning.  
 
Outreach and engagement – presentations.  Very popular among general public.  Also offers live/real-time online polling and close captioning.  
|CPS, EHP  
+
|CPS, EHP, HPC 
 
|}
 
|}