Changes

=== <u>Principales conclusions de l’évaluation du cadre des solutions d’entreprise</u> ===

=== <u>Principales conclusions de l’évaluation du cadre des solutions d’entreprise</u> ===

===='''Governance'''====

===='''Gouvernance'''====

'''''OK -''''' Pilots have been able to describe their solutions using the BCM, identify the business problem, and value proposition to address user needs

'''''OK -''''' Les pilotes ont été en mesure de décrire leurs solutions à l’aide du BCM, d’identifier le problème commercial et la proposition de valeur pour répondre aux besoins des utilisateurs.

'''''Issue -''''' Enterprise solution opportunities lack a defined path to advance and as a result tend to fizzle out  

'''''Problème -''''' Enterprise solution opportunities lack a defined path to advance and as a result tend to fizzle out  

'''''Issue -''''' Operational enterprise solutions governance and support is at a low maturity level

'''''Problème -''''' Operational enterprise solutions governance and support is at a low maturity level

'''''Issue -''''' Departments are not mandated and lack incentives to provide services to other departments, need a dedicated organization for enterprise solutions.

'''''Problème -''''' Departments are not mandated and lack incentives to provide services to other departments, need a dedicated organization for enterprise solutions.

'''''Issue -''''' Cost recovery and appropriation models are adequate for operational costs, but up-front funding is required for initial development and evolution of enterprise solutions.

'''''Problème -''''' Cost recovery and appropriation models are adequate for operational costs, but up-front funding is required for initial development and evolution of enterprise solutions.

==== '''Culture''' ====

==== '''Culture''' ====

'''''OK -''''' Departments are ready to buy into Enterprise solutions once they exist, but lack of available ready to use solutions result in departments developing their own.  

'''''OK -''''' Departments are ready to buy into Enterprise solutions once they exist, but lack of available ready to use solutions result in departments developing their own.  

'''''Issue -''''' Need dedicated teams of “enterprise” business owners and service providers to develop, operate and evolve enterprise solutions, do we need a Shared Services organization to act as the service provider? Do expand SSC mandate to include applications?

'''''Problème -''''' Need dedicated teams of “enterprise” business owners and service providers to develop, operate and evolve enterprise solutions, do we need a Shared Services organization to act as the service provider? Do expand SSC mandate to include applications?

'''''Issue -''''' Mandate use and appropriate departmental funds. Define a clear role and responsibility for users to determine needs and for the Business Owners and Service Provider to be accountable.

'''''Problème -''''' Mandate use and appropriate departmental funds. Define a clear role and responsibility for users to determine needs and for the Business Owners and Service Provider to be accountable.

==== '''Solutions''' ====

==== '''Solutions''' ====