Line 54: |
Line 54: |
| • Will it always be reliably online? | | • Will it always be reliably online? |
| | | |
| + | == '''Enterprise Solutions Framework Assessment Key Findings''' == |
| | | |
| + | == '''Governance''' == |
| + | [[File:Green check.png|left|thumb]] |
| + | Pilots have been able to describe their solutions using the BCM, identify the business problem, and value proposition to address user needs |
| + | |
| + | Enterprise solution opportunities lack a defined path to advance and as a result tend to fizzle out |
| + | |
| + | Operational enterprise solutions governance and support is at a low maturity level |
| + | |
| + | Departments are not mandated and lack incentives to provide services to other departments, need a dedicated organization for enterprise solutions. |
| + | |
| + | Cost recovery and appropriation models are adequate for operational costs, but up-front funding is required for initial development and evolution of enterprise solutions. |
| + | |
| + | '''Culture''' |
| + | |
| + | Departments are ready to buy into Enterprise solutions once they exist, but lack of available ready to use solutions result in departments developing their own. |
| + | |
| + | Need dedicated teams of “enterprise” business owners and service providers to develop, operate and evolve enterprise solutions, do we need a Shared Services organization to act as the service provider? Do expand SSC mandate to include applications? |
| + | |
| + | Mandate use and appropriate departmental funds. Define a clear role and responsibility for users to determine needs and for the Business Owners and Service Provider to be accountable. |
| + | |
| + | '''Solutions''' |
| + | |
| + | Identifying and developing enterprise solutions is not a problem, focus needs to be on governance and culture |
| + | |
| + | Pilots have been able to define the business problem and processes like the concept case and GCEARB are existing tools that can be used |
| + | |
| + | Cloud base solutions from public cloud service providers are enabling business owners to envision enterprise solutions but they need technical partnerships from dedicated solution providers to provision IT |
| | | |
| <nowiki>*</nowiki> | | <nowiki>*</nowiki> |