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==  '''Overview''' ==
 
==  '''Overview''' ==
Under [https://www.canada.ca/en/shared-services/ssc-3-enterprise-approach.html SSC 3.0], the Workload Migration (WLM) Program facilitates the migration of government applications from aging legacy data centres to modern, more secure and reliable solutions – whether cloud, state-of-the-art enterprise data centre (EDC) or a hybrid of the two. The ultimate purpose is to migrate department workloads to reliable, modern, and secure hosting options.
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Under [https://www.canada.ca/en/shared-services/ssc-3-enterprise-approach.html SSC 3.0], the Workload Migration (WLM) Program facilitates the migration of government applications from aging legacy data centers to modern, more secure and reliable solutions – whether cloud, state-of-the-art enterprise data centre (EDC) or a hybrid of the two. The ultimate purpose is to migrate department workloads to reliable, modern, and secure hosting options.
 
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More specifically, the WLM Program will:
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More specifically, the Program:
   
* '''Enable''' a new generation of digital service delivery offerings to Canadians;  ·        
 
* '''Enable''' a new generation of digital service delivery offerings to Canadians;  ·        
 
* '''Ensure''' that existing government applications are migrated off aging, vulnerable IT infrastructure;  ·        
 
* '''Ensure''' that existing government applications are migrated off aging, vulnerable IT infrastructure;  ·        
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=== '''Current WLM Projects''' ===
 
=== '''Current WLM Projects''' ===
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Since its formal launched in 2018, the WLM Program initiated 14 projects currently underway (six in Wave 1 and eight in Wave 2):
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Since its formal launched in 2018, the WLM Program initiated 14 projects currently underway (six in Wave 1 and eight in Wave 2):[[File:Current Projects .jpg|thumb|left|726x726px]]
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==  '''Benefits for Departments or Agencies''' ==
 
==  '''Benefits for Departments or Agencies''' ==
Application health is a key Government of Canada priority. A WLM project will provide your department or agency with one or more of the following opportunities:
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Information technology (IT) infrastructure is a key Government of Canada priority. A WLM project will provide your department or agency with one or more of the following benefits:
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* Reduce risk and increase reliability of IT infrastructure;
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* Improve and secure GC cyber and IT security;
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* Leverage new Cloud technologies;
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* Better serve Canadians with secure digital technology to ensure successful delivery of the various government programs and services as well as protect the privacy of Canadians and others interacting with the government;
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* Support the GC [https://www.tbs-sct.gc.ca/pol/doc-eng.aspx?id=32603 Policy on Service and Digital] which state how GC organizations manage service delivery, information and data, information technology, and cyber security in the digital era.
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* Prioritize your portfolio of applications for modernization and migration
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==  '''Prioritization Critera''' ==
* Leverage new Cloud technologies
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SSC works in collaboration with the Office of the Chief Information Officer (OCIO) at Treasury Board Secretariat (TBS) to prioritize WLM projects using the state of the data centre, the health of the applications, and the readiness of the partner department or agency as criteria Specifically, prioritization is based on: 
* Support TB policy and strategy direction such as the Policy on the Management of Information Technology, the Policy on Service, and the Digital Operations Strategic Plan
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* Reduce risk and increase reliability
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* Improve GC cyber security
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* '''At-Risk IT Infrastructure''': lease expiry, failing infrastructure (including network), facilities pressure, power, space, cooling, condition of data center
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* '''At-Risk Applications''': presence of critical workloads, customer readiness to migrate (specifically to cloud), High Business Value, high degree of technical risk
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If your department of agency is impacted by a WLM project, you will benefit from outcomes such as:
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* Reliable IT infrastructure to ensure successful delivery of the government programs and services for Canadians.
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The prioritization of WLM projects ultimately requires the approval from the Government of Canada Chief Information Officer (GC CIO), following endorsements from the following governance bodies:
* Modern technology provides Canadians with digital technology to receive the services they need.
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* Secure cyber and IT security that is able to protect the privacy of Canadians and others interacting with the government.
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==  '''How does a WLM project get prioritized, endorsed and approved?''' ==
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* WLM Working Group (co-chaired by SSC’s WLM Program and TBS’ OCIO)
SSC works in collaboration with the Office of the Chief Information Officer (OCIO) at Treasury Board Secretariat (TBS) to prioritize WLM projects  based on the state of the data centre, the health of the applications, and the readiness of the partner department or agency.
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* GC Enterprise Architecture Review Board (GC EARB)
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* Assistant Deputy Minister Committee on Enterprise Priorities and Planning (ADM CEPP)
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* Deputy Minister Committee on Enterprise Priorities and Planning (DM CEPP)
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Once a project has been endorsed by the aforementioned governance bodies, a memorandum of understanding (MoU) is signed by the GC CIO and participating department.  
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===  '''Governance approval process''' ===
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[[File:WLM Governance Process.jpg|left|thumb|626x626px]]
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The prioritization of WLM projects requires the approval from the Government of Canada Chief Information Officer (GC CIO), following endorsements from the following governance bodies:
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* WLM Working Group (co-chaired by SSC’s WLM Program and TBS’ OCIO)
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* GC Enterprise Architecture Review Board (GC EARB)
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* Assistant Deputy Minister Committee on Enterprise Priorities and Planning (ADM CEPP)
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* Deputy Minister Committee on Enterprise Priorities and Planning (DM CEPP)
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===  '''Governance approval process''' ===
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[[File:WLM Governance Process.jpg|left|thumb|626x626px]]
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=== '''Step by step process''' ===
 
=== '''Step by step process''' ===
[[File:STEP BY STEP PROCESS.jpg|left|thumb|615x615px]]
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[[File:Step by step process v2 (sans App. Mod).jpg|left|thumb|709x709px]]
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==  '''How Departments or Agencies Can Prepare''' ==
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[[File:How Departments or Agencies Can Prepare.jpg|thumb|left|778x778px]]
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For additional information on what departments or agencies should consider when making migration plans (investment planning, departmental support, availability of funds, etc.), departments or agencies may contact their SSC Client Executive.
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==  '''Lessons Learned''' ==
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Continuous learning and improvement is a cornerstone of SSC WLM Program as it strengthens the ability to build upon expertise to drive value across the organization and partner departments.
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Thanks to contributions from Statistics Canada and TBS Information Management and Technology Directorate (IMTD), the following lessons learned have been gathered from the Application Modernization & Workload Migration Program Update, presented before the GC Enterprise Architecture Review Board (GC EARB) on October 31, 2019:
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* '''Change is hard.''' Cloud requires a major culture shift in the organization, especially in IT as it means radical transformation to some roles. Organizational change management must be at the forefront.
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* '''Strong support required by Deputy Head and all levels of Senior Leadership.''' Due to the magnitude of change required and the underlying complexity, the senior management table must demonstrate consistent, strong leadership to ensure success.
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* '''Cloud is a journey, not a destination.''' It is very complex, and may take longer than expected. Start immediately, before you have all of the information as fully embracing cloud may take years.
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* '''Partner with others.''' Having an integrated project team with SSC has been key success factor. Leverage the expertise of industry and of others that have gone before you.
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* '''Voice your concerns immediately.''' Including monitoring costs and having a strong understanding of what the costs should be - more importantly, voice your concerns immediately to the vendor so that they may investigate and adjust accordingly.
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* '''Be Agile.''' Departments should work with a singular vision and purpose, while keeping flexibility to adapt as the journey to cloud is ever changing.
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==  '''Frequently Asked Questions (FAQ)''' ==
 
==  '''Frequently Asked Questions (FAQ)''' ==
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For any further questions or comments, please contact our [[Mailto:ssc.wlmengagement-engagementmct.spc@canada.ca|WLM Program delivery team]].
 
For any further questions or comments, please contact our [[Mailto:ssc.wlmengagement-engagementmct.spc@canada.ca|WLM Program delivery team]].
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==  '''References''' ==
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'''WLM FAQ document:'''  [[gccollab:file/view/5623800/wlm-faqs-englishdocx|https://gccollab.ca/file/view/5513668/wlm-faqs-final-draft-englishdocx]]
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'''WLM Working Group:''' https://gccollab.ca/groups/profile/2006418/enworkload-migration-working-group
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'''Application Modernization:''' https://wiki.gccollab.ca/Application_Modernization
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'''GC EARB:''' https://gcconnex.gc.ca/file/group/29755185/all#
 
[[fr:Programme de migration de la charge de travail]]
 
[[fr:Programme de migration de la charge de travail]]