| Line 3: | Line 3: | 
|  | {| class="wikitable" style="align:center; border-top: #000000 2px solid; border-bottom: #000000 2px solid; border-left: #000000 2px solid; border-right: #000000 2px solid" width="1125px" |  | {| class="wikitable" style="align:center; border-top: #000000 2px solid; border-bottom: #000000 2px solid; border-left: #000000 2px solid; border-right: #000000 2px solid" width="1125px" | 
|  | |- |  | |- | 
| − | ! style="background: #2e73b6; color: red" width="250px" height="40px" scope="col" |[[Secure Remote Working |Overview and User Considerations]] | + | ! style="background: #2e73b6; color: red" width="250px" height="40px" scope="col" |[[Secure Remote Working - Overview|Overview and User Considerations]] | 
| − | ! style="background: #2e73b6; color: white" width="250px" height="40px" scope="col" |[[Secure Teleworking Technical Considerations|Technical Considerations]] | + | ! style="background: #2e73b6; color: white" width="250px" height="40px" scope="col" |[[Secure Remote Work Technical Considerations|Technical Considerations]] | 
|  | ! style="background: #2e73b6; color: white" width="250px" height="40px" scope="col" |[[Secure Use of Collaboration Tools|Secure Use of Collaboration Tools]] |  | ! style="background: #2e73b6; color: white" width="250px" height="40px" scope="col" |[[Secure Use of Collaboration Tools|Secure Use of Collaboration Tools]] | 
| − | ! style="background: #2e73b6; color: white" width="250px" height="40px" scope="col" |[[Secure Remote Working - Device Considerations|Secure Remote Working - Device Considerations]] | + | ! style="background: #2e73b6; color: white" width="250px" height="40px" scope="col" |[[Secure Remote Working - Device Considerations|Device Considerations]] | 
|  | |} |  | |} | 
|  | {| style="width:1125px;" |  | {| style="width:1125px;" | 
| Line 30: | Line 30: | 
|  | |Employee has an office but works from somewhere else. |  | |Employee has an office but works from somewhere else. | 
|  | |} |  | |} | 
|  | + | ==Duty to Document== | 
|  | + | Under the [https://www.tbs-sct.gc.ca/pol/doc-eng.aspx?id=32601 Directive on Service and Digital], employees are '''required''' to document their activities and <u>decisions of business value</u>. If any activities or decisions of business value are made while using department-approved or public cloud tools, then these must be captured (e.g., in a Word document) and saved in a departmental corporate repository (e.g., GCdocs) as soon as possible. | 
|  | + |  | 
|  | + | For more information, click [https://www.canada.ca/en/government/publicservice/covid-19/managing-government-information-working-remotely.html here]. | 
|  |  |  |  | 
|  | ==Threats and Challenges posed by Remote Working== |  | ==Threats and Challenges posed by Remote Working== | 
| Line 111: | Line 115: | 
|  |  |  |  | 
|  | Another issue with Hangouts is that it does not feature "end-to-end" encryption. In simple terms, it is only encrypted when it is being sent. This opens the door for eavesdropping on chats as well as Google having visibility on messages. |  | Another issue with Hangouts is that it does not feature "end-to-end" encryption. In simple terms, it is only encrypted when it is being sent. This opens the door for eavesdropping on chats as well as Google having visibility on messages. | 
|  | + |  | 
|  | + | ===Cisco Webex=== | 
|  | + | Cisco Webex is the official enterprise teleconferencing solution for the Government of Canada offering dial-in call, video teleconferencing and messaging services across smartphones, tablets, and laptops. It is maintained by Cisco and supported by departments within the government for a more tailored solution. Although approved for use, best practices should be followed as if Cisco Webex was a non-managed third party app. It is important to remember that Cisco Webex is for UNCLASSIFIED use only. Some best practices when using Cisco Webex include: | 
|  | + |  | 
|  | + | *Not sharing PIN with those outside the meeting invite list.  | 
|  | + | *Set the room to lock when the meeting starts. This feature enables you to screen users that are requesting to join when the meeting starts. | 
|  | + | *Require an account to be used with Webex. | 
|  | + | *Accounts should be protected with a strong password/passphrase and two-factor authentication. | 
|  | + | *Secure meetings with strong PIN/Password. | 
|  | + | *Use entry/exit tone and announce name features. | 
|  | + | *Avoid using the "Share Screen" feature. Instead, use "Share Application". | 
|  | + |  | 
|  | + | ==Questions and Contact Information== | 
|  | + | For questions and other enquiries please email [mailto:ZZTBSCYBERS@tbs-sct.gc.ca TBS-Cyber Security]. | 
|  |  |  |  | 
|  | == References == |  | == References == | 
| Line 120: | Line 138: | 
|  | *[https://wiki.gccollab.ca/images/2/28/Guidance_for_the_Secure_Use_of_Collaboration_Tools.pdf Guidance For the Secure Use of Collaboration Tools - TBS] |  | *[https://wiki.gccollab.ca/images/2/28/Guidance_for_the_Secure_Use_of_Collaboration_Tools.pdf Guidance For the Secure Use of Collaboration Tools - TBS] | 
|  | *[https://wiki.gccollab.ca/images/4/4e/Orientation_sur_la_facilitation_de_l%E2%80%99acc%C3%A8s_aux_services_Web.pdf Orientation sur la facilitation de l’accès aux services Web - SCT] |  | *[https://wiki.gccollab.ca/images/4/4e/Orientation_sur_la_facilitation_de_l%E2%80%99acc%C3%A8s_aux_services_Web.pdf Orientation sur la facilitation de l’accès aux services Web - SCT] | 
|  | + | *[https://www.cisa.gov/sites/default/files/publications/CISA_Video_Conferencing_Tips_S508C.pdf Video Conferencing Tips - CISA]  | 
|  | ===Collaborative Tool References=== |  | ===Collaborative Tool References=== | 
|  | *[https://onezero.medium.com/slack-zoom-google-hangouts-are-your-remote-work-apps-spying-on-you-cf1e33809cf7 Slack, Zoom, Google Hangouts: Are Your Remote Work Apps Spying on You?] |  | *[https://onezero.medium.com/slack-zoom-google-hangouts-are-your-remote-work-apps-spying-on-you-cf1e33809cf7 Slack, Zoom, Google Hangouts: Are Your Remote Work Apps Spying on You?] |