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Welcome to Service Innovation Centre of Excellence at Transport Canada!
Welcome to Service Innovation Centre of Excellence at Transport Canada!
For Transport Canada programs and partners, see how we can serve you here.
For Transport Canada programs and partners, [[#What We Do|see how we can serve you]].
For the wider government of Canada friends and colleagues, feel free to know more about us and reach out for sharing, learning, and fun chats!
For the wider government of Canada friends and colleagues, feel free to [[#Meet the Team|know more about us]] and [[#Contact Us|reach out for sharing, learning, and fun chats]]!
== What is Service Innovation Centre of Excellence? ==
== What is Service Innovation Centre of Excellence? ==
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We're a dedicated team under Service Innovation Directorate of Transport Canada's [https://www.tc.gc.ca/en/transport-canada/corporate/transparency/briefing/20191120/digital-services-transformation-office.html Digital Services and Transformation Office].
We're a dedicated team within Digital Service Enablement, Service Innovation Directorate, of Transport Canada's [https://www.tc.gc.ca/en/transport-canada/corporate/transparency/briefing/20191120/digital-services-transformation-office.html Digital Services and Transformation Office].
=== Our Vision ===
We call ourselves SI-CoE ("psycho"). Yup, it's that easy to remember!
<blockquote>''To increase departmental maturity in user-centered design and, in turn, make TC services measurably more effective and easier to use.''</blockquote>
=== Our Mission ===
<blockquote>''To increase the departmental maturity in user-centered design and, in turn, make Transport Canada services measurably more effective and easier to use.''</blockquote>
== Our Guiding Principles ==
== Our Guiding Principles ==
== What We Do ==
== What We Do ==
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=== Service Offerings ===
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=== Meeting Your Needs ===
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== How We Serve You ==
== How We Serve You ==
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=== Our Process ===
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== Design Library ==
== Design Library ==
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=== Design Resources ===
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=== Case Studies ===
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== Contact Us ==
== Contact Us ==
[mailto:andreina.dilabio@tc.gc.ca Andreina Di Labio]
[mailto:noah.fang@tc.gc.ca Noah Fang]
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