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Created page with "== Virtual Open House: Unpacking the Client-Centric Approach During a Pandemic == alt=Poster of the CoE Open House|thumb Our '''''Service..."
== Virtual Open House: Unpacking the Client-Centric Approach During a Pandemic ==
[[File:CoE Open House Poster EN.png|alt=Poster of the CoE Open House|thumb]]
Our '''''Service Innovation Centre of Excellence''''' team is holding a '''''Virtual Open House''''' event to showcase how we can stay client-centric at this special, “new normal” time and beyond.

The new policy on service and digital requires us to take a client-centric approach in designing and delivering our services.

But how do we do it? And during a pandemic?

Drop in at our '''''Virtual Open House''''' to learn more about how you can:
* Benefit from a client-centric approach to design and deliver services
* Understand your clients through research
* Design your processes and services with the clients in mind
* Deliver good, easy-to-use services to the public and beyond
Watch the show case. Join the conversation. SIGN UP NOW! And drop in anytime!
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