Changes

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==Notes and action items==
 
==Notes and action items==
1. '''Updates'''
+
'''1. Updates'''
 
'''DTO (Laura Piper)'''
 
'''DTO (Laura Piper)'''
 
* Key messages will be ready April 6  
 
* Key messages will be ready April 6  
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* Note that tickets aren’t looked at by the service desk on weekends. Check the Slack channel for contact information if you need urgent after hours support.
 
* Note that tickets aren’t looked at by the service desk on weekends. Check the Slack channel for contact information if you need urgent after hours support.
   −
'''2. Process for moving from announcements to web content - presentation.'''  
+
'''2. Process for moving from announcements to web content - presentation.'''  
    
Four steps for how you go from announcement to service update.  
 
Four steps for how you go from announcement to service update.  
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