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Line 37: − + − + − If you’re an inspector and would like to provide feedback, you can [https://docs.google.com/forms/d/e/1FAIpQLSdrMe4RB49sckATUMXjjKgZf4z7QrCB-EFMhLEs3pbgSw5FcQ/viewform?usp=sf_link send us your comments]at any time or fill out our [https://www.surveymonkey.ca/r/MTtc1019"> Mobile Technology Survey. − − − − </div>+ + + Line 58:
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Line 142: − − ==Contact Us== − You can contact the myTC Oversight team whenever you have questions or − ideas. Email us at: [mailto:TC.MyTCoversight-SurveillancemonTC.TC@tc.gc.ca?subject=myTC%20Oversight%20Feedback&body=Ideas%20or%20feedback%20for%20myTC%20Oversight:%0A%0A TC.MyTCoversight-SurveillancemonTC.TC@tc.gc.ca] − + − + Line 177:
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{{TOCright}}
==What is myTC Oversight?==
==What is myTC Oversight?==
myTC Oversight is Transport Canada’s new digital platform that is
myTC Oversight is Transport Canada’s new digital platform that is
digitizing inspection processes and inspectors’ reference materials.
digitizing inspection processes and inspectors’ reference materials.
==The Reference Centre==
===The Reference Centre===
=== Oversight reference materials for all modes ===
==== Oversight reference materials for all modes ====
All inspectors can access oversight reference material using myTC Oversight.
All inspectors can access oversight reference material using myTC Oversight.
search feature. Inspectors can now leave their binders at the office because the oversight reference material they need to do their jobs is on their tablets, even when they don’t have an internet connection.
search feature. Inspectors can now leave their binders at the office because the oversight reference material they need to do their jobs is on their tablets, even when they don’t have an internet connection.
==The Activity Centre==
===The Activity Centre===
===Oversight Reporting designed with inspectors in mind===
====Oversight Reporting designed with inspectors in mind====
The myTC Oversight Activity Centre contains digital inspection processes that allow inspectors to:
The myTC Oversight Activity Centre contains digital inspection processes that allow inspectors to:
*convert inspection data to PDFs and deliver them by email or by
*convert inspection data to PDFs and deliver them by email or by
*printing
*printing
When an inspection type is added to the Activity Centre, the aim is to
When an inspection type is added to the Activity Centre, the aim is to
Port State inspections.
Port State inspections.
==Future Releases ==
===Future Releases ===
The myTC Oversight team is building a platform that supports the needs
The myTC Oversight team is building a platform that supports the needs
tools and features that make the inspection reporting process more
tools and features that make the inspection reporting process more
efficient and easier.
efficient and easier.
Upcoming maintenance releases will include increased usability such as
Upcoming maintenance releases will include increased usability such as
enhanced search features, and performance improvements (through cloud
enhanced search features, and performance improvements (through cloud
integration).
integration).
If you’re an inspector and would like to provide feedback, you can [https://docs.google.com/forms/d/e/1FAIpQLSdrMe4RB49sckATUMXjjKgZf4z7QrCB-EFMhLEs3pbgSw5FcQ/viewform?usp=sf_link send us your comments]at any time or fill out our [https://www.surveymonkey.ca/r/MTtc1019"> Mobile Technology Survey.
Learn how to use myTC Oversight and how to maximize the potential of
Learn how to use myTC Oversight and how to maximize the potential of
your myTC Oversight mobile devices.
your myTC Oversight mobile devices.
==Contact Us==
You can contact the myTC Oversight team whenever you have questions or
ideas. Email us at: [mailto:TC.MyTCoversight-SurveillancemonTC.TC@tc.gc.ca?subject=myTC%20Oversight%20Feedback&body=Ideas%20or%20feedback%20for%20myTC%20Oversight:%0A%0A TC.MyTCoversight-SurveillancemonTC.TC@tc.gc.ca]
==Tips, Tricks, and Troubleshooting==
==Tips, Tricks, and Troubleshooting==
If you’re looking for something specific, you can send us an email to [mailto:TC.MyTCoversight-SurveillancemonTC.TC@tc.gc.ca?subject=myTC%20Oversight%20Feedback&body=Ideas%20or%20feedback%20for%20myTC%20Oversight:%0A%0A let us know what types of training and user materials will be most helpful to you.]
If you’re looking for something specific, you can send us an email to [mailto:TC.MyTCoversight-SurveillancemonTC.TC@tc.gc.ca?subject=myTC%20Oversight%20Feedback&body=Ideas%20or%20feedback%20for%20myTC%20Oversight:%0A%0A let us know what types of training and user materials will be most helpful to you.]
==The Reference Centre==
===The Reference Centre===
<ul type="disc">
<ul type="disc">
<li>
<li>
</ul>
</ul>
==The Activity Centre (currently only available for marine inspectors)==
===The Activity Centre (currently only available for marine inspectors)===
<ul type="disc">
<ul type="disc">
<li>
<li>
</ul>
</ul>
==Mobile Devices==
===Mobile Devices===
<ul type="disc">
<ul type="disc">
<li>
<li>
myTC Oversight to make it better for everyone.
myTC Oversight to make it better for everyone.
==Contact an Ambassador==
===Contact an Ambassador===
To connect with an Ambassador in your region, see the
To connect with an Ambassador in your region, see the
[http://mytc/RDIMS/15133645 Transport Canada Change Ambassadors Network Contact Information list].
[http://mytc/RDIMS/15133645 Transport Canada Change Ambassadors Network Contact Information list].
==Become an Ambassador!==
===Become an Ambassador!===
If you’d like to join the Ambassadors Network help others, get approval from your manager and contact us at [mailto:TC.MyTCoversight-SurveillancemonTC.TC@tc.gc.ca?subject=Request%20for%20Information%20About%20the%20Ambassadors%20Network TC.MyTCoversight-SurveillancemonTC.TC@tc.gc.ca]. You’ll receive an invitation to join the [https://gccollab.ca/groups/profile/591866/entransport-canada-change-ambassadors-networkfrru00e9seau-des-ambassadeurs-du-changement-de-transports-canada GCcollab group], access to myTC Oversight training, and we’ll provide you with tools
from your manager and contact us at
[mailto:TC.MyTCoversight-SurveillancemonTC.TC@tc.gc.ca?subject=Request%20for%20Information%20About%20the%20Ambassadors%20Network
TC.MyTCoversight-SurveillancemonTC.TC@tc.gc.ca]. You’ll receive an invitation to join the [https://gccollab.ca/groups/profile/591866/entransport-canada-change-ambassadors-networkfrru00e9seau-des-ambassadeurs-du-changement-de-transports-canada GCcollab group], access to myTC Oversight training, and we’ll provide you with tools
and products to help you help others.
and products to help you help others.
projects, and you’ll get to influence the evolution of myTC Oversight
projects, and you’ll get to influence the evolution of myTC Oversight
and the tools we provide to users.
and the tools we provide to users.
==Tablet Troubleshooting and Enhancements==
==Accessories==
===Accessories===
Many tablet functions can be enhanced simply by ordering the proper
Many tablet functions can be enhanced simply by ordering the proper
accessory. For example you can contact your manager or IT support to
accessory. For example you can contact your manager or IT support to
</li>
</li>
</ul>
</ul>
==Charging and Battery Life==
===Charging and Battery Life===
Keep your tablet on a charger whenever possible. This ensures that it
Keep your tablet on a charger whenever possible. This ensures that it
is fully charged when you need it.
is fully charged when you need it.
request an external battery pack through your manager / Service Desk.
request an external battery pack through your manager / Service Desk.
==Browser and Network Speed ==
===Browser and Network Speed ===
GCSRA is slower than public internet connections. If you’re away from
GCSRA is slower than public internet connections. If you’re away from
the office, you’ll need to use GCSRA to access internal Transport
the office, you’ll need to use GCSRA to access internal Transport
you use standard WiFi instead of GCSRA.
you use standard WiFi instead of GCSRA.
==Screen and Text Size ==
===Screen and Text Size ===
Windows 10 has many settings to make it easier to read text and see
Windows 10 has many settings to make it easier to read text and see
images on your device. To change these settings:
images on your device. To change these settings:
<ul type="disc">
<ul type="disc">
<li>
<li>
</ul>
</ul>
</ul>
</ul>
===Storage Space on your Device ===
Your device needs plenty of storage space in order to function at its
Your device needs plenty of storage space in order to function at its
best.
best.
==Optimizing your device storage space==
===Optimizing your device storage space===
If your device seems slow, or if you think you might be running low on
If your device seems slow, or if you think you might be running low on
your system to see if they need to optimize your storage space.
your system to see if they need to optimize your storage space.
==Causes of low storage space==
===Causes of low storage space===
Some of the things that can cause you to run low on storage space are:
Some of the things that can cause you to run low on storage space are:
low on storage, please contact the Service Desk for solutions.
low on storage, please contact the Service Desk for solutions.
==Transferring and Downloading Photos==
===Transferring and Downloading Photos===
Instructions
Instructions
are available in RDIMS.
are available in RDIMS.
==Updates ==
===Updates ===
If your device doesn’t have the latest updates, there may be
If your device doesn’t have the latest updates, there may be
performance or speed issues.
performance or speed issues.
Connect your tablet to a TC-internal network (wired or TC-TC Wi-Fi) as
Connect your tablet to a TC-internal network (wired or TC-TC Wi-Fi) as
often as you can to make sure that all TC-internal updates and patches
often as you can to make sure that all TC-internal updates and patches
make it to your tablet.
make it to your tablet.
==Using RDIMS ==
===Using RDIMS ===
When disconnecting from GCSRA, make sure your tablet has no opened
When disconnecting from GCSRA, make sure your tablet has no opened
<!--
==First we built something for everyone… ==
==First we built something for everyone… ==
All TC inspectors in all transport modes can now use the <em>my</em>TC
All TC inspectors in all transport modes can now use the <em>my</em>TC
</li>
</li>
</ul>
</ul>
==No more binders. Everything at your fingertips.==
==No more binders. Everything at your fingertips.==
or contact myTC Oversight at [mailto:TC.MyTCoversight-SurveillancemonTC.TC@tc.gc.ca?subject=Help%20Request%20For%20myTC%20Oversight%20 TC.MyTCoversight-SurveillancemonTC.TC@tc.gc.ca] with questions, and we’ll link you up with someone who can help you out
or contact myTC Oversight at [mailto:TC.MyTCoversight-SurveillancemonTC.TC@tc.gc.ca?subject=Help%20Request%20For%20myTC%20Oversight%20 TC.MyTCoversight-SurveillancemonTC.TC@tc.gc.ca] with questions, and we’ll link you up with someone who can help you out
quickly.
quickly.
-->
