Difference between revisions of "Theme Management Committee Covid-Mar 19 2020 - Comité de gestion des thèmes Covid-19 mars 2020"

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* Le BTN a élaboré et partagé des directives sur la conception de contenu pour les communications de crise : [https://conception.canada.ca/crise/contenu.html ]
 
* Le BTN a élaboré et partagé des directives sur la conception de contenu pour les communications de crise : [https://conception.canada.ca/crise/contenu.html ]
 
** Nous sommes en train de revoir le guide des alertes que nous avons mis en ligne il y a quelques jours :[https://conception.canada.ca/crise/alertes.html]
 
** Nous sommes en train de revoir le guide des alertes que nous avons mis en ligne il y a quelques jours :[https://conception.canada.ca/crise/alertes.html]
−
 
  
 
'''Cartographie du contenu actuel de Canada.ca et inventaire de contenu'''
 
'''Cartographie du contenu actuel de Canada.ca et inventaire de contenu'''
Line 104: Line 103:
 
* Le SCT travaille à la création d'un inventaire global pour le GC.
 
* Le SCT travaille à la création d'un inventaire global pour le GC.
 
** ISDE a suggéré qu'un inventaire par thème serait utile.
 
** ISDE a suggéré qu'un inventaire par thème serait utile.
 +
 +
'''Table ronde des responsables des thèmes '''
 +
* Ricky Laforge (Finances) crée un groupe de travail pour coordonner le contenu lié à la réponse économique.  Plus de détails seront communiqués prochainement.
 +
* PHAC is the lead on the COVID-19 file
 +
** New 133 number being created to support calls
 +
** Currently getting thousands of calls per day
 +
** There is a lot of sensitivity on the messaging so the comms activities need to be tightly coordinated
 +
* Culture, history and sport Theme enquired about capacity request for COVID support
 +
* Heath indicated that a list is being prepared and will be shared with COVID Comms leadership team
 +
** Excess capacity might be able to be used by other departments with TBS perhaps assisting in the coordination
 +
* Business Theme demand for business related content is taxing available capacity
 +
** Avoiding duplication and circular references is a major focus
 +
* PCO working to help better coordinate activities and ensure consistency in the overall approach
 +
* IRCC - Better coordination across teams in government is helpful.
 +
* DND - COVID-19 content for the Forces has been developed and is being shared with the PS and Military Theme.
 +
* Public Safety - How do we better coordinate discussion on key topics? Need to update the main contact list.
 +
* ESDC - EI Benefits pages are being developed and working with HC Comms team.
 +
* PCO - Can we add “avoid pictures of text” to the current content guidance.
 +
* HC - We will continue reiterating that visuals aren’t always helpful but in some cases it may not be possible and post launch clean-up may be required.
 +
 +
'''Next Steps'''
 +
We did not discuss the next steps with the group. This is what we will do:
 +
* Hold a weekly TMC, every Thursday 3, until further notice
 +
* DTO will create a GCConnex Wiki presence to share content map and inventory, TMC invites and notes
 +
* DTO will connect into the Finance working group to see how we can help
 +
 +
'''Information sharing and ideas'''
 +
HC talked about creating a map - probably static at first - folks mentioned:
 +
** Stats can has experience coding maps using live data
 +
** Apparently there is a really good map on RadioCanada - could we just use that? [https://ici.radio-canada.ca/info/2020/coronavirus-covid-19-pandemie-cas-carte-maladie-symptomes-propagation/]
 +
** Also, discussion about social media posting (accessibility, and linking back to content on the website) ...
 +
</div>

Revision as of 13:00, 20 March 2020


Meeting information

Invitation

  • March 19, 2020 - 3:00 PM to 4:00 PM
  • Google Meet only

Meet: meet.google.com/znj-oyjd-yni

Teleconference: Call-in toll-free number: 1 778-747-5476‬ (Canada) PIN: ‪221 244 209#‬

Agenda

  • Welcome & Guidance updates - Laura Piper, DTO
  • Current Canada.ca content mapping and inventory - David Pepin, DTO
  • Theme Lead Roundtable - Theme Leads
  • Next Steps - Laura Piper, DTO

Notes and action items

Welcome & Guidance updates

  • The meeting was convened to help better connect digital activities across the GC. The intent is to help minimize duplication and improve the response to COVID-19 on Canada.ca.
  • A note is expected for the Heads of Communications that will emphasize the accessibility of all COVID-19 comms
  • Celeste shared the following link: [1]
  • DTO has developed and shared content design guidance for crisis communications:[2]
    • We are reviewing the Alerts guidance we put live a few days ago: [3]

Current Canada.ca content mapping and inventory

  • Ricky Laforge (Finance) is creating a working group to coordinate the content related to the economic response. More details will be forthcoming.
  • TBS is working to create an overall inventory for the GC.
    • ISED suggested that an inventory by Theme would be helpful.

Theme Lead Roundtable

  • David has developed a mapping of current content to help everyone understand who is working on what across the GC: [4]
  • PHAC is the lead on the COVID-19 file
    • New 133 number being created to support calls
    • Currently getting thousands of calls per day
    • There is a lot of sensitivity on the messaging so the comms activities need to be tightly coordinated
  • Culture, history and sport Theme enquired about capacity request for COVID support
  • Heath indicated that a list is being prepared and will be shared with COVID Comms leadership team
    • Excess capacity might be able to be used by other departments with TBS perhaps assisting in the coordination
  • Business Theme demand for business related content is taxing available capacity
    • Avoiding duplication and circular references is a major focus
  • PCO working to help better coordinate activities and ensure consistency in the overall approach
  • IRCC - Better coordination across teams in government is helpful.
  • DND - COVID-19 content for the Forces has been developed and is being shared with the PS and Military Theme.
  • Public Safety - How do we better coordinate discussion on key topics? Need to update the main contact list.
  • ESDC - EI Benefits pages are being developed and working with HC Comms team.
  • PCO - Can we add “avoid pictures of text” to the current content guidance.
  • HC - We will continue reiterating that visuals aren’t always helpful but in some cases it may not be possible and post launch clean-up may be required.

Next Steps We did not discuss the next steps with the group. This is what we will do:

  • Hold a weekly TMC, every Thursday 3, until further notice
  • DTO will create a GCConnex Wiki presence to share content map and inventory, TMC invites and notes
  • DTO will connect into the Finance working group to see how we can help

Information sharing and ideas HC talked about creating a map - probably static at first - folks mentioned:

    • Stats can has experience coding maps using live data
    • Apparently there is a really good map on RadioCanada - could we just use that? [5]
    • Also, discussion about social media posting (accessibility, and linking back to content on the website) ...

Renseignements sur la réunion

Invitation

  • Le 19 mars 2020 - 3h00 à 4h00
  • Seulement sur Meet

Meet : meet.google.com/znj-oyjd-yni

Téléconference : Numéro sans frais : 1 778-747-5476(Canada) PIN: ‪221 244 209#‬

Ordre du jour

  • Mot de bienvenue et présentations - Laura Piper, BTN
  • Cartographie du contenu actuel de Canada.ca - David Pepin, BTN
  • Table ronde des responsables des thèmes - Responsable des thèmes
  • Prochaines étapes - Laura Piper, BTN

Notes et actions à prendre

Mot de bienvenue et présentations

  • La réunion a été convoquée pour aider à mieux relier les activités numériques à travers le GC. L'objectif est d'aider à minimiser la duplication de contenu et d'améliorer la réponse à la COVID-19 sur Canada.ca.
  • Une note est attendue pour les chefs des communications qui mettra l'accent sur l'accessibilité de toutes les comms liées à la COVID-19.
  • Celeste a partagé le lien suivant : [6]
  • Le BTN a élaboré et partagé des directives sur la conception de contenu pour les communications de crise : [7]
    • Nous sommes en train de revoir le guide des alertes que nous avons mis en ligne il y a quelques jours :[8]

Cartographie du contenu actuel de Canada.ca et inventaire de contenu

  • David a élaboré une cartographie des contenus actuels pour aider chacun à comprendre qui travaille sur quoi dans l'ensemble du GC : [9]
  • Le SCT travaille à la création d'un inventaire global pour le GC.
    • ISDE a suggéré qu'un inventaire par thème serait utile.

Table ronde des responsables des thèmes

  • Ricky Laforge (Finances) crée un groupe de travail pour coordonner le contenu lié à la réponse économique. Plus de détails seront communiqués prochainement.
  • PHAC is the lead on the COVID-19 file
    • New 133 number being created to support calls
    • Currently getting thousands of calls per day
    • There is a lot of sensitivity on the messaging so the comms activities need to be tightly coordinated
  • Culture, history and sport Theme enquired about capacity request for COVID support
  • Heath indicated that a list is being prepared and will be shared with COVID Comms leadership team
    • Excess capacity might be able to be used by other departments with TBS perhaps assisting in the coordination
  • Business Theme demand for business related content is taxing available capacity
    • Avoiding duplication and circular references is a major focus
  • PCO working to help better coordinate activities and ensure consistency in the overall approach
  • IRCC - Better coordination across teams in government is helpful.
  • DND - COVID-19 content for the Forces has been developed and is being shared with the PS and Military Theme.
  • Public Safety - How do we better coordinate discussion on key topics? Need to update the main contact list.
  • ESDC - EI Benefits pages are being developed and working with HC Comms team.
  • PCO - Can we add “avoid pictures of text” to the current content guidance.
  • HC - We will continue reiterating that visuals aren’t always helpful but in some cases it may not be possible and post launch clean-up may be required.

Next Steps We did not discuss the next steps with the group. This is what we will do:

  • Hold a weekly TMC, every Thursday 3, until further notice
  • DTO will create a GCConnex Wiki presence to share content map and inventory, TMC invites and notes
  • DTO will connect into the Finance working group to see how we can help

Information sharing and ideas HC talked about creating a map - probably static at first - folks mentioned:

    • Stats can has experience coding maps using live data
    • Apparently there is a really good map on RadioCanada - could we just use that? [10]
    • Also, discussion about social media posting (accessibility, and linking back to content on the website) ...
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