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The Surge Team	How We Can Help	How We Work	Past Projects & Partners	FAQ	Contact Us

For best results please view this page on a desktop browser Pour la version française, cliquez ici Surge at the School The Surge team helps organizations achieve their priorities. Our position within the School provides us with a neutral, bird’s-eye view across government; enabling us to work with any organization, on any file, to get results Surge is the hands-on application of the School’s mandate to strengthen capacity and promote excellence in the public service We embed directly into your work to tackle your priority initiatives. Our approach has two key benefits: How We Can Help Our most commonly-used products and services are listed below, or tell us more about your specific needs; we specialize in developing custom-solutions for unique problems Problem Definition Ensuring everyone has a common understanding of the issue supported by brainstorming, consultation, and research Options Development Collaboratively identifying a range of workable solutions that are grounded in evidence, critical analysis, and creativity Next Steps & Reflections Offering support to put ideas into effect, and capturing lessons learned to apply to future work Engagement & Briefing Validating possible solutions by engaging with stakeholders, and generating products that tell a compelling story We offer a range of policy services to meet our partners' needs, including: Research, Analysis and Synthesis Problem diagnosis, framing and definition; Environmental scans; Data collection, analysis, and synthesis; Conducting interviews and focus groups Challenge Function Soundboard for ideas; Providing strategic advice; Helping teams think through complex files and find clarity on how to manage the work (e.g., how to navigate through the system/process) Building Capacity Team learning through projects; Lessons Learned facilitation; Skills-oriented workshops Engagement & Facilitation Convening groups to tackle shared files and common problems; Designing engagement strategies; Planning and hosting engagement sessions; Strengthening horizontal collaboration; Driving groups towards agreement on next steps Synthesis & Briefing Decks; Placemats; Dashboards; Policy reports; What We Heard reports; Supporting the drafting of key policy and decision documents (e.g., Memorandum to Cabinet, medium-term planning, performance measurement frameworks) Our partnership model Our mission is to help departments across the GC to achieve their priorities. Our model allows us to offer our services faster, at a lower cost, while providing high quality deliverables. Lower costs Fast to deploy You are in control Expanded network - We charge 85% of FTEs; providing access to dedicated team of analysts - Compared to hiring term/indeterminate staff or consultants, we can start working with you in as little as 1- 2 weeks - We’ll contribute new ideas and perspectives, while you retain the final say - You have access to our horizontal knowledge and connections Delivering Results for the GC since 2018 Since December 2018, we have worked with 15+ GC organizations and teams to deliver +60 projects with +150 deliverables and have received overwhelmingly positive feedback by: Reconciliation Primer: Policy Brief and Learning Tool Partnership with Health Canada - Drafted a learning resource for public servants on the principles, history, and policy of reconciliation and the role of the public service - Engaged with Indigenous public servants and policy experts across the public service - Content contributed to the app Reconciliation: A Starting Point Online Transition Planner and Checklist: A Tool to Support Government Transition Partnership with the Privy Council Office - Centralized a checklist of tasks to be completed for all incoming and outgoing Ministers, staff, and offices - Deployed a Software-as-a-Service (SaaS) tool across the GC - Provided an enterprise-wide view of transition activities for the Privy Council Office These projects have helped to advance learning, innovation, and policy priorities across the federal government Testimonials: "...the most concise, comprehensive, and visually appealing summary of Crown-Indigenous relations I've come across." ~ Environment and Climate Change Canada "Love the expertise you provided, with customized support to make this work easier." ~ Employment and Social Development Canada "The team [has] provided us excellent support and have shown creativity and a high capacity to integrate concepts and show discernment. And the outcomes have benefited from our collaboration tremendously with our storytelling becoming clear, engaging, and compelling." ~ Public Services and Procurement Canada "This is very good work, especially given how little you've been given to work with." ~ Department of National Defence "There are a few [exercises] that have stood out over the course of my career, and this is one of the high flyers." ~ Employment and Social Development Canada "Your support over the last few weeks has provided DND a meaningful uplift in our capacity. Huge thanks!" ~ Department of National Defence "This is way better work than KPMG" ~ Natural Resources Canada "We’ve truly benefited from your incredible talents, insights, and dedication throughout this engagement. Looking forward to when our paths cross again. " ~ Public Services and Procurement Canada For more information, contact us Via our generic mailbox monitored by our analysts: surgeteam-equipederenfort@csps-efpc.gc.ca Or, our Director General (DG) is available for exploratory and informal discussions: paul.pilieci@csps-efpc.gc.ca