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OneTeamGov Canada: Unconference Volunteer Guide

We’re excited to welcome you to the 2019 Ottawa One Team Gov Global Unconference team! Thank you for sharing your precious time to help us make this event a reality- we quite literally cannot do it without you!

In this Wiki you will find much of the information you will want to know before you arrive.

What is OneTeamGov Global?

You already know that OneTeamGov is a community of people who are passionate about public sector reform and improving the services we offer to citizens and how we work. The public sector can be brilliant, and the OneTeamGov community is committed to making it the best it can be!

OneTeamGov Global is a one-day unconference taking place on December 17, 2019, at the John G. Diefenbaker Building, 111 Sussex Drive, in Ottawa, Ontario. We are expecting hundreds of people from different countries and are looking forward to a fantastic day!

(Still not sure what to expect? Check out this short video!)

If you read nothing else, read this!

1 -    The volunteer briefing is at am in the location here (see map)

2 -    There will be water and coffee available in the location here (see map) from times. Click here for lunch details!

3 -    Registration will start at time in the location (see map)

4 -      There is a Volunteer Room (room) where personal belongings can be stored safely. Colleen Tiernan (819-360-0852), and WHOM (###) lead will have a key. There will also be light snacks available to help keep your energy up!

5 -      Bring a device so you can stay connected (Wi-Fi is provided), and contact a member of the team if you hit a snag.  

6 -      Volunteer role descriptions and the master schedule are below - check them out before you start!

7 -      Morning shifts are from 7:30am to 12:30pm. Afternoon shifts are from 12:30pm to 5:30pm

8 -      At the end of the day, as participants exit the venue, we want to make a ‘corridor of volunteers’ to thank everyone as they leave. We will line up at TIME outside of the ‘XX’!

9 - Looking for ideas on what else to do in Ottawa? Read the Ottawa Travel Guide put together for the event!

10 - Do not hesitate to contact Colleen Tiernan (819-360-0852) or Kayleigh Chaston-Vickers (506-654-3907) with ANY questions, issues, or concerns! We are here to help you!

Unconference Ottawa 2019 - Volunteer Details

We know that our awesome volunteers make the day, so THANK YOU for putting your hand up!! Your energy, enthusiasm, and effort helps to deliver a smooth experience and ensures everyone has a great and memorable day. Above all, we also hope that your volunteer experience is fun and rewarding.

See below for everything you will need to know!

Volunteer Briefings

BEFORE the Unconference:

Web Ex Pre-briefings....

DAY OF the Unconference:

Pre-briefings details...(likely to ask volunteers to pre-brief in volunteer room e.g. walk through guide while Col and Kay troubleshoot etc)

Unconference Schedule

Click here for the day's schedule, including volunteer assignments!

Code of Conduct

The OneTeamGov Global Unconference Team is committed to maintaining a safe, harassment-free space for all of our participants. This includes maintaining a positive and inclusive space where everyone is welcome and human rights are respected, regardless of who they are. This means respect for all aspects of people including age, gender, race, ethnicity, religion/no religion, national origin, language, education, body size, political affiliation, (a)sexual orientation, (a)gender identity/expression and creativity, physical and mental ability, and socio-economic status.

Please refer to the official OneTeamGov Code of Conduct for specific details.

Volunteer Roles - What is Expected Of Me?

Role	Description
Registration Pre-Function 2B	- Registering participants when they arrive at the WHERE - Greet and check-in participants as they arrive (check-in via iPad) - Provide participants a lanyard/name tag, encourage them to write their name/info etc. and grab a swag bag (swag bags will be ready on tables set up behind the registration volunteers!) - Let participants know that water and coffee will be available all day in the WHERE, and XXX for lunch - When registration is complete, you will change to a different role as a floor walkers/greeter Team Leader: Ashley Evans | Call/text: 204-228-7373 | Walkie-talkie
Floor Walkers/Greeters Distributed on both the 1st and 2nd floor	- Interact with participants and help to answer any questions they may have about the event/venue - Direct participants to rooms, washrooms, refreshments (familiarize yourself with the floor plans) - Helping with questions that might come up, running and fetching things as required - Please try and space yourselves out around the venue! Team Leader: Colleen Tiernan | Call/text: 819 360 0852 | Walkie-talkie
Park Volunteers In the Park – Salon A-B	- The Heart is a space to convene and to CONNECT, REFLECT, and INTEGRATE. The day will be opened and closed there. - Throughout the day,  the heart is an open space with a variety of activities for conversations, creativity, and quiet reflection such as a meditation space, Serious Lego, colouring and campfire conversations - This is a role for interacting with our guests and answering any questions they may have about the activities - Directing people to rooms, washrooms, refreshments (familiarize yourself with the floor plans) - Helping with questions that might come up, running and fetching things as required Team Leader: Joël Bourgeoys | Call/text: 613-415-8036 | Walkie-talkie
Accessibility Support	- Some of our attendees have special kinds of needs, so you may be allocated to provide support, or to be generally available to help out, if that’s what our attendees prefer- Expect this to be more of a 'flexible', as needed role! Question for Col- was there a space on the registration to share any accessibility needs? Cannot remember.. Team Leader: Colleen Tiernan | Call/text: 819 360 0852 | Walkie-talkie
Breakout and Park Session Teams - Facilitator - Note-taker - Usher Sessions take place in 1st and 2nd floor, various rooms	- This role includes working as a team to convene, facilitate, and record the discussions of the Breakout and Heartbeat sessions (one team per room), see “SCHEDULE”, (http://shorturl.at/fCJ39) - The Facilitator will guide the 55-minute discussion, enabling participants to discuss and generate (1) a shared understanding of the topic, (2) opportunities and challenges related to it, and (3) practical actions to address them. A guide will be provided to Facilitators with suggested techniques to help the discussions along. - The Facilitator will [deal with sticky notes / summarize the convos...etc] - The Usher will put the name of each session/topic on the door - The Usher will take a picture of the group participating in the session (extra points for fun/creativity!) - The Note-taker will capture the points of the discussion, including the room’s understanding(s) of the topic, opportunities and challenges, and practical actions. A laptop/tablet will be available in each room and. - The Note-taker will also keep time - There is one laptop for note-taking in every breakout room - A Google doc and folder will be set up for you to record the discussion. Please ensure the notes are saved in the Google docs folder, and share the group photo on the Slack Channel that will be provided. Team Leaders: Joël Bourgeoys | Call/text: 613-415-8036 | Walkie-talkie John Kenny | Call/text: 613-301-7837 | Walkie-talkie
Tidying Up (All volunteers available!)	- We appreciate your time, and understand if you cannot stay, but we hope to have as many volunteers as possible stick around after the event to help us leave the venue in a good state! Team Leader: Colleen Tiernan | Call/text: 819 360 0852 | Walkie-talkie

Self-Care

It will be a big and busy day, so remember take care of yourself and your own well-being. It is okay to ask to switch roles to something that is more comfortable for you, and it is okay to take a pause for a while!

There will be a quiet space (WHERE) as well as a volunteer room (WHERE) available to you. When participants are in sessions, expect the main areas to be quiet as well.

If you are in need of support at any time, feel free to drop a message or call Colleen (819-360-0852) or Kayleigh (506-654-3907). We are here to look after you, too!

Food

MAP DETAILS etc.

There will be water and coffee available in Pre-Function 2A (see map) from 8:00am to 10:30am and again from 12:30pm to 3:30pm. 

There are a variety of food trucks available during the two lunch periods. Please note that outside food is not permitted inside the conference centre. The food trucks are located a short 2 minute walk away from the Conference Centre in the back courtyard of the Royal BC Museum, as shown below (GPS address: 675 Belleville St, Victoria).

Map

Venue map?

FAQ (Frequently Asked Questions)

What should I wear?

You will be given a white t-shirt - whatever you feel comfortable in. Informal is fine. Dress for the weather. Top tip: comfy clothes, comfy shoes, and note that the t-shirts are unisex style.

Venue details

Victoria Conference Centre, 720 Douglas Street, Victoria, British Columbia, V8W 3M7.

Getting to the venue

Check out this handy One Team Gov Global travel guide available here or https://bit.ly/2Gn0FGX

Wi-Fi

Network: VictoriaConference

Password: OTGG

Social Media and Communications

Please use these event hashtags when spotlighting the event on social media: #OneTeamGovGlobal #OneTeamGovCan