Difference between revisions of "ROEB-Digital Transformation"

Latest revision as of 08:40, 9 September 2025

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Today’s regulatory landscape is complex and continually evolving, through rapid scientific innovation, technological advances and global supply chains. ROEB is committed to modernizing and transforming its compliance and enforcement approach to become more agile, assertive, consistent, innovative, proactive and risk-based. Digital Transformation is large part of this commitment and directs and coordinates transformation efforts across ROEB’s compliance and enforcement programs.

Technology Being Tested

For a quick glance at the experiments ROEB is conducting, please visit the ROEB Incubator.

Natural Language Processing (Artificial Intelligence):

There are several projects testing Natural Language Processing (NLP) to support uses cases within ROEB. Project Cipher is a prime example of this technology to support the inspection programs. Project Cipher began as a Solutions Fund project to test the technology applied to inspection observations to create an automated process to assign risk to each observation and other business process requirements critical within many inspection programs (for example: assignment of "Standard Lines"). Project Cyclops also uses NLP to interpret and classify extracted text from Natural Health Product labels.

Robotics & Remote Sensing (Drones and Satellites)

As part of a Solutions Fund project called Hummingbird, ROEB has been testing data collected using drones and satellites to assess value when applied to outdoor cannabis inspections. To find out more, please visit the Hummingbird repository.

Computer Vision (Artificial Intelligence):

Project Cyclops, a ROEB Solutions Fund project, leverages computer vision to detect and interpret text in images via optical character recognition. This technology supports checking instances of non-compliance in natural health project labels examined by inspectors. Other projects like Drab are also exploring computer vision to support the tobacco label inspection process.

Virtual Reality:

There are many plans to leverage Virtual Reality (VR) technology to support both inspection training and outreach / education activities ROEB is responsible for. Preliminary research is being conducted to further examine this technology. An example, Project Apollo created a VR tool to create a learning environment to public consumption.

Social Media Monitoring (Artificial Intelligence):

Project Kelpie is exploring Social Media data to directly inform decisions by understanding youth and the vaping market

Geographic Information Systems:

There is a growing need to incorporate geospatial information as part of the analyses conducted by many ROEB inspection programs. ROEB is examining GIS technology to support various data augmentation needs. Project Sia is examining GIS platforms to integrate data to inform Compliance & Enforcement decisions using map-based visualization tools. Example technology: ArcGIS StoryMaps

Web Scraping:

There are many web scraping initiatives currently exploring various open or closed source technologies. Project Sparrow is a project exploring a digital library of online data enabled by web scraping technologies of emerging health products, techniques, technology, processes, trends etc, for the purpose of informing Compliance &Enforcement decisions

Chatbots:

Project Iris is examining if a continuously learning, automated central system (Chatbot) for incoming inquiries for all ROEB is appropriate and feasible.

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-[[ROEB-Transformation|ROEB Transformation]] is a movement to evolve the Regulatory Operations and Enforcement Branch (ROEB) at [[Health Canada]] into the digital era, by all employees for all Canadians.
+'''<nowiki>{{PAGE TO BE ARCHIVED}}</nowiki>'''
-Today’s regulatory landscape is complex and continually evolving, through rapid scientific innovation, technological advances and global supply chains. ROEB is committed to modernizing and transforming its compliance and enforcement approach to become more agile, assertive, consistent, innovative, proactive and risk-based. The strategic plan sets the vision for being a world class compliance and enforcement leader, as supported by the [[Multi-year C&E Transformation]] plan, which directs and coordinates transformation efforts across [[ROEB’s compliance and enforcement programs]]. Successful implementation of the [[MYCET]] will require consistent, dedicated leadership and accountability from management, including oversight and reporting at the portfolio level.
-Successful transformation relies on the alignment of compliance and enforcement programs’ mindset across the branch, from senior management right through to the front line staff. To do this, the [[ROEB Transformation Office]] was created.
+Today’s regulatory landscape is complex and continually evolving, through rapid scientific innovation, technological advances and global supply chains. ROEB is committed to modernizing and transforming its compliance and enforcement approach to become more agile, assertive, consistent, innovative, proactive and risk-based. [[ROEB-Digital Transformation|Digital Transformation]] is large part of this commitment and directs and coordinates transformation efforts across ROEB’s compliance and enforcement programs.
-[[File:TO Placemat.png|thumb]]
+===Technology Being Tested===
+For a quick glance at the experiments ROEB is conducting, please visit the [[ROEB Incubator]].
+====Natural Language Processing (Artificial Intelligence):====
+There are several projects testing Natural Language Processing (NLP) to support uses cases within ROEB. [[Project Cipher]] is a prime example of this technology to support the inspection programs. [[Project Cipher]] began as a [https://www.gcpedia.gc.ca/wiki/Health_Canada_Innovation_and_Experimentation Solutions Fund] project to test the technology applied to inspection observations to create an automated process to assign risk to each observation and other business process requirements critical within many inspection programs (for example: assignment of "Standard Lines"). [[Cyclops|Project Cyclops]] also uses NLP to interpret and classify extracted text from Natural Health Product labels.
-===Technology Being Tested===
-====Natural Language Processing (Artificial Intelligence):====
 ====Robotics & Remote Sensing (Drones and Satellites)====
-As part of a Solutions Fund project called [[Hummingbird]], ROEB has been testing data collected using drones and satellites to assess value when applied to outdoor cannabis inspections. To find out more, please visit the [[Hummingbird]] [https://022gc-my.sharepoint.com/:f:/r/personal/peter_yoon_hc-sc_gc_ca/Documents/Hummingbird?csf=1&web=1&e=BPdGag repo].
+As part of a Solutions Fund project called [[Hummingbird]], ROEB has been testing data collected using drones and satellites to assess value when applied to outdoor cannabis inspections. To find out more, please visit the [[Hummingbird]] [https://022gc-my.sharepoint.com/:f:/r/personal/peter_yoon_hc-sc_gc_ca/Documents/Hummingbird?csf=1&web=1&e=BPdGag repository].
 ====Computer Vision (Artificial Intelligence):====
+Project [[Cyclops]], a ROEB Solutions Fund project, leverages computer vision to detect and interpret text in images via optical character recognition. This technology supports checking instances of non-compliance in natural health project labels examined by inspectors. Other projects like [[Project Drab|Drab]] are also exploring computer vision to support the tobacco label inspection process.
 ====Virtual Reality:====
-====Augmented Reality (mixed reality):====
+There are many plans to leverage [[wikipedia:Virtual_reality|Virtual Reality]] (VR) technology to support both inspection training and outreach / education activities ROEB is responsible for. Preliminary research is being conducted to further examine this technology. An example, [[Project Apollo]] created a VR tool to create a learning environment to public consumption.
 ====Social Media Monitoring (Artificial Intelligence):====
-====Data Lakes (Data Sharing):====
-==== Windows Virtual Desktop Environment: ====
-==== Geographic Information Systems: ====
-==== Web Scraping ====
-===Technology Being Piloted===
-====Low Code / No Code Automation (Appian)====
-====Robotic Process Automation ====
-- pilot with UiPath (Medical Device)
-- pilot with Blueprism (ALR)
-- tech assessment/OA and procurement
-====Digital Notebooks====
-POD-TBI is currently experimenting with “[[ROEB-SceneDoc|SceneDoc]]” application, a Digital Notebook solution created and designed with regulatory officers and their needs in mind.  This mobile software fills many of the gaps that currently exist for ROEB C&E inspectors in the field, including their ability to effectively and efficiently collect, track, and store information from an inspection using smartphone or tablet.  The SceneDoc – Digital Notebook would also provide a solution for extracting digital content, such as pictures, video and other multimedia from smartphones.
-=== Technology Being Used ===
-- Vidcruiter
-===Enterprise Investment Plans===
-====IP 628====
-There are a number of different post-market programs at Health Canada that authorize applicants to conduct regulated activities, against regulated products, at specific locations. These include:
-* Medical Device Establishment Licensing (RORB)
-* Natural Health Product Site Licensing (HPFB)
-* Controlled Substances Dealer Licensing (HECSB)
-* Drug Establishment Licensing (RORB)
-There are two active IP projects (CSPS and e-CES) that include this functionality. It is also expected that the Cannabis legalization program will require this functionality.
-Most programs in this space are using systems with growing aging IT risks, or are still having to use paper and spreadsheet based processes.
-Intended direction is to identify and acquire a highly configurable COTS product that is targeted at the regulatory licensing space. This solution will be available to all programs as their primary option for this capability.
-Functionality that is within scope of solution is:
-* application intake, review, and triage
-* inspections that support licence decisions
-* risk assessment
-* decision workflow
-* license/permit generation and notification
-* calculation & collection of license fees (cost recovery)
-==== '''IP 634''' ====
-====IP 701: Border IM/IT Modernization ====
-Invest in a modern IM/IT system for the Health Products Border Program to bring their data collection and management processes onto a single mobile platform, with the following key features:
-* Workload management
-* Process standardization
-* Data quality and structure
-* Enterprise collaboration
-* Reporting
-This IT system will replace two Lotus Notes databases and numerous Excel spreadsheets being used by the health products border program.  This initiative is closely linked with Business Analysis/Risk Intelligence initiatives outlined above.
-==== + other projects like MERLIN & CS & TVCEP ====
+[[Project Kelpie]] is exploring [[wikipedia:Social_media|Social Media]] data to directly inform decisions by understanding youth and the vaping market
-==== '''IP 704: Quality Management System''' ====
+====Geographic Information Systems:====
-System for Quality Management (ISO 9001:2000): is part of a suite of databases designed specifically to meet the requirements of ISO 9001:2000, the QSI System for Quality Management helps an organization reap the benefits of ISO certification, including improved customer satisfaction and reduced costs. QSi, the software suite used to manage a Quality Management System (QMS) is currently unsupported and is housed on an Aging IT Platform (Lotus Notes).  The software suite is inherently unstable and contains many bugs. The RORB programs using QSi (Labs, HPCD, MDCCD) are concerned of a system collapse and how it could potentially impact current Accreditation and Mutual Recognition Agreements in place.
+There is a growing need to incorporate [[wikipedia:Geospatial_(disambiguation)|geospatial]] information as part of the analyses conducted by many ROEB inspection programs. ROEB is examining GIS technology to support various data augmentation needs. [[Project Sia]] is examining GIS platforms to integrate data to inform Compliance & Enforcement decisions using map-based visualization tools. Example technology: [https://storymaps.arcgis.com/ ArcGIS StoryMaps]
-'''IP 705: DAS Modernization'''
+====Web Scraping:====
-Modernization of the DAS Labs business proecess and introduction of an end-to-end IT solution for the submission, triage, assessment, and issuance of the DAS Certificate of Analysis.
+There are many [[wikipedia:Web_scraping|web scraping]] initiatives currently exploring various open or closed source technologies. [[Project Sparrow]] is a project exploring a digital library of online data enabled by web scraping technologies of emerging health products, techniques, technology, processes, trends etc, for the purpose of informing Compliance &Enforcement decisions
-'''DHPID Updates'''
+====Chatbots:====
+[[Project Iris]] is examining if a continuously learning, automated central system (Chatbot) for incoming inquiries for all ROEB is appropriate and feasible.