Difference between revisions of "August 14, 2024 - ESDC - Starting/Expanding a Family presentation"
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'''ESDC- Starting/Expanding a Family - Sara Kim''' | '''ESDC- Starting/Expanding a Family - Sara Kim''' | ||
| + | Presentation deck: [https://014gc.sharepoint.com/:p:/s/TransformationESDC/EUWEsYFC6bRJp3aLeK0K2kABJaS20h7X6-GIo11MwjCRBg?e=GP1qTZ Starting/Expanding a Family] | ||
* We want to discuss how to best engage with departments such as HC, CRA and IRCC to identity most relevant links | * We want to discuss how to best engage with departments such as HC, CRA and IRCC to identity most relevant links | ||
* Looking for program experts | * Looking for program experts | ||
Latest revision as of 14:06, 13 September 2024
Back to GC Web Priorities Meetings - Réunions des Priorités Web du GC
Meeting information
Agenda
1. Updates
2. Roundtable
Notes and action item
Updates
PCO
- Let us know if you have any campaigns you want to promote
ESDC- Starting/Expanding a Family - Sara Kim
Presentation deck: Starting/Expanding a Family
- We want to discuss how to best engage with departments such as HC, CRA and IRCC to identity most relevant links
- Looking for program experts
- Context:
- Focusing on expecting parents and parents, what information they need:
- Benefit programs
- Leave
- Register child for SIN card
- Access health benefits etc…
- Focusing on expecting parents and parents, what information they need:
- We’ve connected with several directorates in ESDC so far
- Key pain points:
- Siloed programs and benefits
- Information overload
- Admin burden
- No news is bad news - clients become anxious with no updates
- No coordination of leave and benefits
- How we’re addressing pain points:
- Situation simulator
- Visual timeline board
- Customized checklist
- This is especially where we need help from other GC departments
- Client stories
- Promotional materials
- Feedback options
- Verifying content with other government departments/SMEs - we need your validation
- Health Canada
- CRA
- IRCC
Question and Answers
Q: What are the timelines for content inventory/links.
A: We launch in the fall so ASAP
To add: We will be holding workshops to go over and verify the content/links. We anticipate it would be a 2-3 hour process for the workshops.
Roundtable
Public Safety
- We went live with our list of prohibited firearms under the upcoming Firearms Buyback Program.
- Wildfires response page is ongoing with the automated news widget (for news products tagged "Forest Fires". Hurricane response page in the near future.
