Difference between revisions of "August 14, 2024 - ESDC - Starting/Expanding a Family presentation"

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(Created page with "Back to GC Web Priorities Meetings - Réunions des Priorités Web du GC ==Meeting information== ===Agenda=== 1. Updates 2. Roundtable =Notes and action item= ===Updates==...")
 
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=Notes and action item=
 
=Notes and action item=
 
===Updates===
 
===Updates===
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'''DTO'''
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'''PCO'''
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*Working on stabilization of topic page template with Principal Publisher
 
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**We will follow up with messaging to explain the updates more fully, and will speak about it at an upcoming meeting
 
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'''Lana Stewart - DTO - TSS results'''
 
  
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Overview of the GC’s results for Q1 of 2024-25 FY
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* Let us know if you have any campaigns you want to promote
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*117,646 visitors completed the survey.
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*69.6% of respondents said that they were able to complete the reason for their visit.
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'''ESDC- Starting/Expanding a Family - Sara Kim'''
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*We received a total of 89,066 comments from survey respondents.
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To see all the results, [https://www.gcpedia.gc.ca/wiki/Government_of_Canada_Task_Success_Survey_reports download the report from GCpedia.]
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* We want to discuss how to best engage with departments such as HC, CRA and IRCC to identity most relevant links
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===Roundtable===
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* Looking for program experts
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'''Public Safety (PJE Theme)'''
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* Context:
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*In support of the GC response to wildfire event across Canada and especially in Jasper, PP created a newsroom subject tag Forest fires/ Incendie de forêt  for wildfire event news products. These will automatically be linked to the Wildfires Emergency event page:
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** Focusing on expecting parents and parents, what information they need:
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**https://www.canada.ca/en/public-safety-canada/campaigns/wildfires.html
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*** Benefit programs
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**https://www.canada.ca/en/public-safety-canada/campaigns/wildfires.html
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*** Leave
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'''ISED (Business and science themes)'''
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*** Register child for SIN card
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*Still working on our AI subtopic page prototype for all things GC AI; planning first version by end summer
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*** Access health benefits etc…
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* We’ve connected with several directorates in ESDC so far
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* Key pain points:
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** Siloed programs and benefits
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** Information overload
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** Admin burden
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** No news is bad news - clients become anxious with no updates
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** No coordination of leave and benefits
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* How we’re addressing pain points:
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** Situation simulator
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** Visual timeline board
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** Customized checklist
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*** This is especially where we need help from other GC departments
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** Client stories
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** Promotional materials
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** Feedback options
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* Verifying content with other government departments/SMEs - we need your validation
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** Health Canada
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** CRA
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** IRCC
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'''Question and Answers'''
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Q: What are the timelines for content inventory/links.
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A: We launch in the fall so ASAP
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To add: We will be holding workshops to go over and verify the content/links. We anticipate it would be a 2-3 hour process for the workshops.

Revision as of 12:28, 5 September 2024

Back to GC Web Priorities Meetings - Réunions des Priorités Web du GC

Meeting information

Agenda

1. Updates

2. Roundtable

Notes and action item

Updates

PCO

  • Let us know if you have any campaigns you want to promote

ESDC- Starting/Expanding a Family - Sara Kim

  • We want to discuss how to best engage with departments such as HC, CRA and IRCC to identity most relevant links
  • Looking for program experts
  • Context:
    • Focusing on expecting parents and parents, what information they need:
      • Benefit programs
      • Leave
      • Register child for SIN card
      • Access health benefits etc…
  • We’ve connected with several directorates in ESDC so far
  • Key pain points:
    • Siloed programs and benefits
    • Information overload
    • Admin burden
    • No news is bad news - clients become anxious with no updates
    • No coordination of leave and benefits
  • How we’re addressing pain points:
    • Situation simulator
    • Visual timeline board
    • Customized checklist
      • This is especially where we need help from other GC departments
    • Client stories
    • Promotional materials
    • Feedback options
  • Verifying content with other government departments/SMEs - we need your validation
    • Health Canada
    • CRA
    • IRCC

Question and Answers

Q: What are the timelines for content inventory/links.

A: We launch in the fall so ASAP

To add: We will be holding workshops to go over and verify the content/links. We anticipate it would be a 2-3 hour process for the workshops.

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