Difference between revisions of "August 14, 2024 - ESDC - Starting/Expanding a Family presentation"

From wiki
Jump to navigation Jump to search
(Created page with "Back to GC Web Priorities Meetings - Réunions des Priorités Web du GC ==Meeting information== ===Agenda=== 1. Updates 2. Roundtable =Notes and action item= ===Updates==...")
 
Line 7: Line 7:
 
=Notes and action item=
 
=Notes and action item=
 
===Updates===
 
===Updates===
−
'''DTO'''
+
'''PCO'''
−
*Working on stabilization of topic page template with Principal Publisher
 
−
**We will follow up with messaging to explain the updates more fully, and will speak about it at an upcoming meeting
 
−
'''Lana Stewart - DTO - TSS results'''
 
  
−
Overview of the GC’s results for Q1 of 2024-25 FY
+
* Let us know if you have any campaigns you want to promote
−
*117,646 visitors completed the survey.
+
 
−
*69.6% of respondents said that they were able to complete the reason for their visit.
+
'''ESDC- Starting/Expanding a Family - Sara Kim'''
−
*We received a total of 89,066 comments from survey respondents.
+
 
−
To see all the results, [https://www.gcpedia.gc.ca/wiki/Government_of_Canada_Task_Success_Survey_reports download the report from GCpedia.]
+
* We want to discuss how to best engage with departments such as HC, CRA and IRCC to identity most relevant links
−
===Roundtable===
+
* Looking for program experts
−
'''Public Safety (PJE Theme)'''
+
* Context:
−
*In support of the GC response to wildfire event across Canada and especially in Jasper, PP created a newsroom subject tag Forest fires/ Incendie de forêt  for wildfire event news products. These will automatically be linked to the Wildfires Emergency event page:
+
** Focusing on expecting parents and parents, what information they need:
−
**https://www.canada.ca/en/public-safety-canada/campaigns/wildfires.html
+
*** Benefit programs
−
**https://www.canada.ca/en/public-safety-canada/campaigns/wildfires.html
+
*** Leave
−
'''ISED (Business and science themes)'''
+
*** Register child for SIN card
−
*Still working on our AI subtopic page prototype for all things GC AI; planning first version by end summer
+
*** Access health benefits etc…
 +
* We’ve connected with several directorates in ESDC so far
 +
* Key pain points:
 +
** Siloed programs and benefits
 +
** Information overload
 +
** Admin burden
 +
** No news is bad news - clients become anxious with no updates
 +
** No coordination of leave and benefits
 +
* How we’re addressing pain points:
 +
** Situation simulator
 +
** Visual timeline board
 +
** Customized checklist
 +
*** This is especially where we need help from other GC departments
 +
** Client stories
 +
** Promotional materials
 +
** Feedback options
 +
* Verifying content with other government departments/SMEs - we need your validation
 +
** Health Canada
 +
** CRA
 +
** IRCC
 +
 
 +
'''Question and Answers'''
 +
 
 +
Q: What are the timelines for content inventory/links.
 +
 
 +
A: We launch in the fall so ASAP
 +
 
 +
To add: We will be holding workshops to go over and verify the content/links. We anticipate it would be a 2-3 hour process for the workshops.

Revision as of 13:28, 5 September 2024

Back to GC Web Priorities Meetings - Réunions des Priorités Web du GC

Meeting information

Agenda

1. Updates

2. Roundtable

Notes and action item

Updates

PCO

  • Let us know if you have any campaigns you want to promote

ESDC- Starting/Expanding a Family - Sara Kim

  • We want to discuss how to best engage with departments such as HC, CRA and IRCC to identity most relevant links
  • Looking for program experts
  • Context:
    • Focusing on expecting parents and parents, what information they need:
      • Benefit programs
      • Leave
      • Register child for SIN card
      • Access health benefits etc…
  • We’ve connected with several directorates in ESDC so far
  • Key pain points:
    • Siloed programs and benefits
    • Information overload
    • Admin burden
    • No news is bad news - clients become anxious with no updates
    • No coordination of leave and benefits
  • How we’re addressing pain points:
    • Situation simulator
    • Visual timeline board
    • Customized checklist
      • This is especially where we need help from other GC departments
    • Client stories
    • Promotional materials
    • Feedback options
  • Verifying content with other government departments/SMEs - we need your validation
    • Health Canada
    • CRA
    • IRCC

Question and Answers

Q: What are the timelines for content inventory/links.

A: We launch in the fall so ASAP

To add: We will be holding workshops to go over and verify the content/links. We anticipate it would be a 2-3 hour process for the workshops.

Retrieved from "https://wiki.gccollab.ca/index.php?title=August_14,_2024_-_ESDC_-_Starting/Expanding_a_Family_presentation&oldid=124471"