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| | ===Updates=== | | ===Updates=== |
| | '''DTO''' | | '''DTO''' |
| − | *Just a note on how DTO runs these meetings. Peter Smith [[:en:images/8/8a/GC_Web_Priorities_(GCWP)_forward_agendas_-_ordres_du_jour_des_prochaines_réunions_de_Priorités_Web_du_GC.pdf|refers to the agenda]], which he keeps evergreen so you can check out what is coming for upcoming meetings
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| − | *Try to spotlight work from various government departments to highlight work and or questions
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| − | *You can find the agenda linked from the GCPedia page: [[GC Web Priorities Meetings - Réunions des Priorités Web du GC|GC Web Priorities Meetings - Réunions des Priorités Web du GC - wiki (gccollab.ca)]]
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| | ===Roundtable=== | | ===Roundtable=== |
| − | '''Finance'''
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| − | *April 16 - Communications pause for the budget on AEM from 3:30-4:30pm EST, this is for newsroom items only, normal pages are not affected
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| − | *To create space for Finance to rollout out their information
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| − | '''ECCC'''
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| − | *Currently cleaning up our top tasks according to results of Top Tasks Survey
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| − | '''Agriculture Canada'''
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| − | *We’re organizing a touch-base Friday morning with anyone interested in discussing PowerBI
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| − | '''WAGE'''
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| − | *New content for our youth campaign against gender-based violence is live:
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| − | **https://www.canada.ca/en/women-gender-equality/campaigns/gender-based-violence-its-not-just/searching-for-end-gender-based-violence.html
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| − | *Also, celebrating international Women's Day on Friday
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| − | **https://women-gender-equality.canada.ca/en/commemorations-celebrations/international-womens-day/2024-theme.html
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| − | '''Heritage Canada - Principal Publisher'''
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| − | *Launched a electronic book of condolences in the memory of the Right Honourable Brian Mulroney who recently passed away
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| − | *ENG link: http://canada.ca/tribute-brian-mulroney
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| − | *French link: http://canada.ca/hommage-brian-mulroney
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| − | '''DTO - Presentation'''
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| − |
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| − | [[:en:images/d/d2/Research_tools_update_-_GCWP_-_March_2024.pptx|Research tools update]]
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| − | *Why improve the Feedback Viewer, and why now?
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| − | *Originally launched in 2021
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| − | *We wanted to make improvements, but not enough resources, but now DTO has joined CDS which means we have more HR resources
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| − | *We ran a UX review, which assesses usability standards, we found that:
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| − | **Many users want to access many pages at once, not allowed currently
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| − | **Users want summaries to make sense of data
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| − | **Alerts sent to users could be helpful
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| − | **Problems with setting date range
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| − | Design recommendations
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| − | *Simplify and improve filters
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| − | *Better date range picker
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| − | *Users can now pick from more than one department
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| − | *Simplified results to make it easier for user to read/analyze
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| − | *Exploring including footer with guidance
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| − | *Version 2 which implements these improvements is almost finished
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| − | Next steps
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| − | *We plan to go live by March 31, 2024 with V2, some of the improvements might be implemented even sooner
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| − | *We hope that these UX improvements help your work
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| − | *We are thinking about the best way to summarize the data using the tool, so you don’t have to use tools other than Feedback Viewer to analyze the data
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| − | '''Questions:'''
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| − |
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| − | How many of you in the web community share this information with senior management? Please share your feedback in the chat.
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| − |
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| − | '''DTO:''' We found that people really like the graphics so that they can share them in presentations with management.
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| − |
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| − | '''PCO:''' Is there a way to share the information more widely with a lower barrier to entry, similar to Adobe Analytics link? So that you don’t have to actually go into the program.
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| − | DTO: Maybe we could have user profiles to save common settings.
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| − |
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| − | '''Chat comments:'''
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| − | *If it goes public, Canada.ca Content Style Guide should be applied to the content.
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| − | *The feedback tool has become our preferred feedback collection method (over TSS) because we can see exactly which page the comments are related to
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| − | *As a first step, could we simply save as PDF and share the PDF to senior management?
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| − | Why is findability of you content important
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| − |
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| − | External search
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| − | *Performing well on average
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| − | Internal search
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| − | *Significant room for improvement
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| − | Barriers for web advisors and web managers - our thoughts
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| − | *No easy way to measure findability
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| − | *Lack/incomplete guidance and tools for improving findability
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| − | *Lack of capacity for continuous improvement
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| − | [https://app.sli.do/event/24PYsxEYBiwV8fHCzFozrj/live/polls Poll - Help us understand your search performance needs]
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| − |
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| − | We see the Feedback Viewer tool as part of a bigger system:
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| − | *Learn findability
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| − | *Research search terms
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| − | *Measure search performance
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| − | *Apply SEO to content
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| − | *Improve internal search/boosting
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| − | We also realized that we have to improve our guidance for the whole process. There is good guidance, but it’s scattered through many channels.
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| − |
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| − | Our team is already working to improve things, for instance they are working on improving Metadata guidance.
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| − |
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| − | '''CRA - Search Assessment Tool'''
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| − | *We are examining how to scale this tool to other departments
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| − | *Right now we’re working on our own versions of the tool
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| − | *We have analyzed it and made some improvements
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| − | *Now has the “improvement task list” which lets users know what changes to make to their pages
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| − | Next steps for Search Assessment Tool
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| − | *There’s a lot of things we can improve right now
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| − | *Review with IRCC
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| − | Connect with us on Slack, or contact [mailto:Lana.stewart@cds-snc.ca lana.stewart@cds-snc.ca]
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| − |
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| − | '''Questions:'''
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| − |
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| − | How do we find search terms?
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| − |
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| − | A: Google search console, look at the top 3 searches
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| − |
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| − | Question: It would be nice to show other pages that have similar titles.
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| − | A: Yes that can be currently done in Adobe Analytics
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| − |
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| − | Question: What’s the criteria to improve searches?
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| − | A: We monitor the performance of the top 100 searches.
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| − |
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| − | What search tools are currently being developed?
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| − |
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| − | Principal Publisher is working on a tool, which will take about a year, we don’t know details yet.
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| − |
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| − | Q: Is there a way to boost internal searches?
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| − |
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| − | A: Yes, but try improving content first. If you are interested in chatting, email Lana Stewart or connect on Slack.
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| − |
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| − | '''Problems with improving findability - Chat comments'''
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| − | *A workshop/webinar on how to improve our departmental search performance would be great
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| − | *Constantly changing algorithms / approaches used by Google
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| − | *So many overlapping page names and pages that need optimization... outside of my area of responsibility
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