Changes

888 bytes removed ,  15:32, 27 June 2023
Line 152: Line 152:  
=== '''Information Management & Privacy Architect''' '''(AS-07)''' ===
 
=== '''Information Management & Privacy Architect''' '''(AS-07)''' ===
   −
* ·      Key Responsibilities:
+
* Key Responsibilities:
* ·      Design and implement information management strategies that align with the organization's commitment to corporate initiatives and judicial independence.   
+
* Design and implement information management strategies that align with the organization's commitment to corporate initiatives and judicial independence. 
* ·      Lead the Information Management team by providing administrative support and provide expertise to other team members.
+
* Lead the Information Management team by providing administrative support and provide expertise to other team members.
* ·      Leading a forum of information sharing to promote consistency in IM and recordkeeping practices and to remain up to date with current IM initiatives
+
* Leading a forum of information sharing to promote consistency in IM and recordkeeping practices and to remain up to date with current IM initiatives
* ·      Collaborating with various stakeholders develop information management policies and retention schedules to ensure the efficient and secure handling of digital information assets
+
* Collaborating with various stakeholders develop information management policies and retention schedules to ensure the efficient and secure handling of digital information assets
* ·      Provide support during the design, implementation and integration of systems that depend on the information management tools
+
* Provide support during the design, implementation and integration of systems that depend on the information management tools
* ·      Leads the analysis of requirements from IM and Privacy to be embedded into governance processes to ensure strategy and delivery alignment, including but not limited to policy & Standard controls and capabilities, assessment improvements,
+
* Leads the analysis of requirements from IM and Privacy to be embedded into governance processes to ensure strategy and delivery alignment, including but not limited to policy & Standard controls and capabilities, assessment improvements,
* ·      Provides guidance and expertise on privacy matters, assist the organization in identifying privacy risks, and ensures compliance with relevant data protection standards
+
* Provides guidance and expertise on privacy matters, assist the organization in identifying privacy risks, and ensures compliance with relevant data protection standards
* ·      Leads a team of subject matter experts and ensures corporate training and awareness programs on IM and privacy principles, polices and best practices.
+
* Leads a team of subject matter experts and ensures corporate training and awareness programs on IM and privacy principles, polices and best practices.
* ·      Collaborate with the internal audit team to conduct audit and assessments, identify gaps and implement corrective actions.
+
* Collaborate with the internal audit team to conduct audit and assessments, identify gaps and implement corrective actions.
* ·      Performs privacy security assessment to categorize and classify information based on its sensitivity and provide guidance to the business regarding the inherent and residual risks.
+
* Performs privacy security assessment to categorize and classify information based on its sensitivity and provide guidance to the business regarding the inherent and residual risks.
    
=== '''Senior User Researcher (IT-03)''' ===
 
=== '''Senior User Researcher (IT-03)''' ===
   −
* ·      Collaborates with designers and stakeholders to understand research needs;
+
*  Collaborates with designers and stakeholders to understand research needs;
* ·      Defines research questions and selecting appropriate methods of data collection;
+
* Defines research questions and selecting appropriate methods of data collection;
* ·      Develops budgets and timelines for research projects;
+
* Develops budgets and timelines for research projects;
* ·      Recruits participants for research studies;
+
*  Recruits participants for research studies;
* ·      Conducts design research studies and analyzing the data collected;
+
* Conducts design research studies and analyzing the data collected;
* ·      Transforms the findings into easily understandable insights; and
+
* Transforms the findings into easily understandable insights; and
* ·      Presents the findings to designers, developers, and other stakeholders.
+
*  Presents the findings to designers, developers, and other stakeholders.
    
=== '''Communications & Change Management Analyst (AS-03)''' ===
 
=== '''Communications & Change Management Analyst (AS-03)''' ===
   −
* ·      Assists in the development of digital transformation related communications, including the development of communication strategies, key messages and other associated communications products needed to help ensure stakeholders are well informed and prepared for digital transformation related changes;
+
* Assists in the development of digital transformation related communications, including the development of communication strategies, key messages and other associated communications products needed to help ensure stakeholders are well informed and prepared for digital transformation related changes;
* ·      Assist in drafting communications in support of digital projects and initiatives;
+
* Assist in drafting communications in support of digital projects and initiatives;
* ·      Provides logistical assistance, formatting, and input into various communication vehicles (e.g., Monthly Newsletter);
+
* Provides logistical assistance, formatting, and input into various communication vehicles (e.g., Monthly Newsletter);
* ·      Assists in the development of web (internal and external) and social media content as it relates to CAS’ digital transformation initiatives;
+
* Assists in the development of web (internal and external) and social media content as it relates to CAS’ digital transformation initiatives;
* ·      Leverages change management methodologies, processes, and tools in support of the creation of change management strategies, plans, and other associated change management products that helps support the adoption of the changes stemming from various digital transformation initiatives;
+
* Leverages change management methodologies, processes, and tools in support of the creation of change management strategies, plans, and other associated change management products that helps support the adoption of the changes stemming from various digital transformation initiatives;
* ·      Helps maintain and promote the use of the branding identity and supports in the production of digital communications assets to improve engagement and communications to internal and external stakeholders;
+
* Helps maintain and promote the use of the branding identity and supports in the production of digital communications assets to improve engagement and communications to internal and external stakeholders;
* ·      Participates and helps in the management of a team of Change Ambassadors across CAS who will work in parallel to increase comprehension and adoption of digital transformation related changes;  
+
* Participates and helps in the management of a team of Change Ambassadors across CAS who will work in parallel to increase comprehension and adoption of digital transformation related changes;
* ·      Helps organize events to foster innovative thinking and excitement around the digital transformation agenda; and
+
*  Helps organize events to foster innovative thinking and excitement around the digital transformation agenda; and
* ·      Helps maintain an activities calendar supporting the communications and change management strategies.
+
*  Helps maintain an activities calendar supporting the communications and change management strategies.
    
=== '''Senior Tech Lead, Analytics Platforms (IT-03)''' ===
 
=== '''Senior Tech Lead, Analytics Platforms (IT-03)''' ===
   −
* ·      Design and implement new databases based on the needs of the organization
+
* Design and implement new databases based on the needs of the organization
* ·      Install, upgrade, and manage database applications.  Ensure that databases operate efficiently and without issue.
+
*  Install, upgrade, and manage database applications.  Ensure that databases operate efficiently and without issue.
* ·      Establish and enforce data standards to ensure the security and integrity of the data.
+
* Establish and enforce data standards to ensure the security and integrity of the data.
* ·      Develop and maintain backup and recovery processes to ensure data availability and consistency.
+
* Develop and maintain backup and recovery processes to ensure data availability and consistency.
* ·      Regularly monitor system performance and troubleshoot issues as the arise.
+
*  Regularly monitor system performance and troubleshoot issues as the arise.
* ·      Serve as a liaison with clients to help guide them in how to extract the necessary data when requested.
+
* Serve as a liaison with clients to help guide them in how to extract the necessary data when requested.
* ·      Document database design, specifications, and standard operating procedures.
+
*  Document database design, specifications, and standard operating procedures.
* ·      Liaise and provide guidance during business transformation initiatives to ensure that the data best practices are being applied.
+
*  Liaise and provide guidance during business transformation initiatives to ensure that the data best practices are being applied.
    
=== '''Automation Senior Developer (IT-03)''' ===
 
=== '''Automation Senior Developer (IT-03)''' ===
   −
* ·      Supervises work teams and leads project teams in the planning, design, development, testing, implementation, integration, maintenance, and support of automation software solutions and services for clients;
+
* Supervises work teams and leads project teams in the planning, design, development, testing, implementation, integration, maintenance, and support of automation software solutions and services for clients;
* ·      Conducts or coordinates business analysis, feasibility studies and impact analysis of automation software solution requirements and produces supporting technical reports and documents. Recommends alternatives and solutions to address opportunities for service enhancements that optimize business value;
+
* Conducts or coordinates business analysis, feasibility studies and impact analysis of automation software solution requirements and produces supporting technical reports and documents. Recommends alternatives and solutions to address opportunities for service enhancements that optimize business value;
* ·      Provides specialized technical advice and guidance to management, colleagues and clients on the design, development, integration, testing, implementation and maintenance of IT applications, software, and tools. Conducts cost-benefit analyses, prepares reports and develops documentation for software solutions. Recommends and implements improvements to work processes, standards, procedures, and services;
+
*  Provides specialized technical advice and guidance to management, colleagues and clients on the design, development, integration, testing, implementation and maintenance of IT applications, software, and tools. Conducts cost-benefit analyses, prepares reports and develops documentation for software solutions. Recommends and implements improvements to work processes, standards, procedures, and services;
* ·      Represents the team in meetings with managers, clients, technical staff, and suppliers to obtain agreement on requirements for services or the resolution of technical issues;
+
* Represents the team in meetings with managers, clients, technical staff, and suppliers to obtain agreement on requirements for services or the resolution of technical issues;
* ·      Leads projects and provides advisory services and functional leadership to project teams composed of technical staff and contractors, on complex technological issues affecting the development, testing, implementation, integration or maintenance of software solutions and services; and
+
* Leads projects and provides advisory services and functional leadership to project teams composed of technical staff and contractors, on complex technological issues affecting the development, testing, implementation, integration or maintenance of software solutions and services; and
* ·      Supervises and provides leadership to analysts and technicians and ensures their ongoing professional development.
+
*  Supervises and provides leadership to analysts and technicians and ensures their ongoing professional development.
    
=== '''Lead, Service Management (EC-05)''' ===
 
=== '''Lead, Service Management (EC-05)''' ===
   −
* ·      Meets with and provide technical assistance to Stakeholders and Project Manager in the analysis and documentation of the customer’s current environment and the development of business cases to support overall efficiency and effectiveness of services;
+
* Meets with and provide technical assistance to Stakeholders and Project Manager in the analysis and documentation of the customer’s current environment and the development of business cases to support overall efficiency and effectiveness of services;
* ·      Utilizes ITIL Service Design and Service Transition Process, organize business and operational data into technical options; develop business concepts of operations documents, use cases and presentation materials, which include a summary of the user specifications, timelines, ROI analysis and defined critical success factors;
+
*  Utilizes ITIL Service Design and Service Transition Process, organize business and operational data into technical options; develop business concepts of operations documents, use cases and presentation materials, which include a summary of the user specifications, timelines, ROI analysis and defined critical success factors;
* ·      Defines and captures core and supporting business processes process/value stream mapping and analysis, tool selection and application, preparation and delivery and control planning;
+
*  Defines and captures core and supporting business processes process/value stream mapping and analysis, tool selection and application, preparation and delivery and control planning;
* ·      Matures processes throughout the organization to achieve service support process efficiencies;
+
*  Matures processes throughout the organization to achieve service support process efficiencies;
* ·      Attends design reviews to gain understanding of functionality to develop and execute testing and analysis tasks and responsibilities;
+
*  Attends design reviews to gain understanding of functionality to develop and execute testing and analysis tasks and responsibilities;
* ·      Works with team to create and review business requirements, for new Service functionality and/or customer requests from requirements/specifications on service support options;
+
*  Works with team to create and review business requirements, for new Service functionality and/or customer requests from requirements/specifications on service support options;
* ·      Utilizes methodologies such as Lean Six Sigma, Kepner-Tregoe or other Process Improvement tools; identify, and document solutions for process improvements;
+
*  Utilizes methodologies such as Lean Six Sigma, Kepner-Tregoe or other Process Improvement tools; identify, and document solutions for process improvements;
* ·      Designs and implements Service Level Agreements (SLAs);
+
*  Designs and implements Service Level Agreements (SLAs);
* ·      Produces business process and procedure documentation in support of service modernization;
+
* Produces business process and procedure documentation in support of service modernization;
* ·      Work closely with IT team and interfaces between the customer and project team to develop solutions and business requirements that will meet the needs of customers’ requirements and conform to the principles defined in the project plan;
+
*  Work closely with IT team and interfaces between the customer and project team to develop solutions and business requirements that will meet the needs of customers’ requirements and conform to the principles defined in the project plan;
* ·      Ensures all project phases are properly addressed and that the design, development and testing of project components will meet customer requirements; and
+
*  Ensures all project phases are properly addressed and that the design, development and testing of project components will meet customer requirements; and
* ·      Works closely with customer and project manager to assist in the development of training materials, product documentation and customer documentation including the creation of technical documents and processes to ensure efficient and effective service delivery.
+
*  Works closely with customer and project manager to assist in the development of training materials, product documentation and customer documentation including the creation of technical documents and processes to ensure efficient and effective service delivery.
    
=== '''Senior Data Analyst (Data Architect) (EC-06)''' ===
 
=== '''Senior Data Analyst (Data Architect) (EC-06)''' ===
   −
* ·      Collaborates and coordinates with multiple departments and stakeholders to identify data sources and business value in these data assets
+
*  Collaborates and coordinates with multiple departments and stakeholders to identify data sources and business value in these data assets
* ·      Collaborate with data producers, data consumers and stakeholders to understand their data requirements and translate them into effective data models
+
* Collaborate with data producers, data consumers and stakeholders to understand their data requirements and translate them into effective data models
* ·      Creating visual representations, such as charts, graphs and dashboards, to effectively communicate insights and findings to stakeholders and decision makers
+
*  Creating visual representations, such as charts, graphs and dashboards, to effectively communicate insights and findings to stakeholders and decision makers
* ·      Preparing comprehensive reports, dashboards and presentations that highlight key findings, trends and actionable recommendations based on data analysis
+
*  Preparing comprehensive reports, dashboards and presentations that highlight key findings, trends and actionable recommendations based on data analysis
* ·      Collaborating with cross-functional teams and provided data-driven insights to support strategic decision-making
+
*  Collaborating with cross-functional teams and provided data-driven insights to support strategic decision-making
* ·      Develop conceptual, logical, and physical data models that capture the structure, relationships, and flow of data across systems and applications
+
*  Develop conceptual, logical, and physical data models that capture the structure, relationships, and flow of data across systems and applications
* ·      Create and maintain data models that accurately represent the organization’s data assets. Define data entities, attributes, relationships, and data dictionaries.
+
*  Create and maintain data models that accurately represent the organization’s data assets. Define data entities, attributes, relationships, and data dictionaries.
* ·      Implement data standards and ensure compliance with data privacy regulations.   
+
*  Implement data standards and ensure compliance with data privacy regulations. 
* ·      Collaborate with other teams to maintain the quality and accuracy of data.
+
*  Collaborate with other teams to maintain the quality and accuracy of data.
* ·      Provide guidance and expertise to the IT and development teams during the design and development phases to ensure data best practices are followed.
+
*  Provide guidance and expertise to the IT and development teams during the design and development phases to ensure data best practices are followed.
    
=== '''Demand & Governance Officer (AS-03)''' ===
 
=== '''Demand & Governance Officer (AS-03)''' ===
   −
* ·      Provides administrative support to the effective operation of the governance committees (e.g., NJC, CJSC, IRB, etc.) and Digital Business Councils;
+
*  Provides administrative support to the effective operation of the governance committees (e.g., NJC, CJSC, IRB, etc.) and Digital Business Councils;
* ·      Develops, administers, and monitors the governance Calendar, records of decisions, meeting minutes, etc. ensuring organizational compliance is maintained throughout the year;
+
*  Develops, administers, and monitors the governance Calendar, records of decisions, meeting minutes, etc. ensuring organizational compliance is maintained throughout the year;
* ·      Supports development of a governance and risk framework to assist the department in risk management related processes, systems, templates, and forms;
+
*  Supports development of a governance and risk framework to assist the department in risk management related processes, systems, templates, and forms;
* ·      Continuously reviews governance procedures and risk controls to ensure continuous improvement in the delivery of the governance and risk management functions;
+
*  Continuously reviews governance procedures and risk controls to ensure continuous improvement in the delivery of the governance and risk management functions;
* ·      Develops, reviews, and implements governance policies and organizational directives related to service and digital initiatives;  
+
*  Develops, reviews, and implements governance policies and organizational directives related to service and digital initiatives;
* ·      Provides support in the development and implementation of a new demand management framework; and
+
*  Provides support in the development and implementation of a new demand management framework; and
* ·      Contributes to business planning activities focusing on continuous improvement in governance and risk management.
+
*  Contributes to business planning activities focusing on continuous improvement in governance and risk management.
    
=== '''Inclusive Design & Test Automation Analyst (IT-02)''' ===
 
=== '''Inclusive Design & Test Automation Analyst (IT-02)''' ===
   −
* ·      Conducts research, analysis, development, testing and implementation of changes to software solutions and services;
+
*  Conducts research, analysis, development, testing and implementation of changes to software solutions and services;
* ·      Designs, develops, tests, implements, and maintains software solutions on various technology platforms and provides quality assurance activities;
+
*  Designs, develops, tests, implements, and maintains software solutions on various technology platforms and provides quality assurance activities;
* ·      Produces automated test programming and test specifications, writes new or modifies existing produces technical documentation such as test plans, test cases and test reports;
+
*  Produces automated test programming and test specifications, writes new or modifies existing produces technical documentation such as test plans, test cases and test reports;
* ·      Participates in the selection, installation, configuration, testing and development of software tools and ensures adherence to the programming, testing and development standards;
+
*  Participates in the selection, installation, configuration, testing and development of software tools and ensures adherence to the programming, testing and development standards;
* ·      Provides technical advice, application assistance and delivers training sessions to internal and external clients;
+
*  Provides technical advice, application assistance and delivers training sessions to internal and external clients;
* ·      Ensures adherence to standards and guidelines such as accessibility and bilingualism;
+
*  Ensures adherence to standards and guidelines such as accessibility and bilingualism;
* ·      Participates as a member on projects, providing guidance on the quality of the product based on the approved standards and guidelines.
+
*  Participates as a member on projects, providing guidance on the quality of the product based on the approved standards and guidelines.
    
=== '''Vendor Management & Agile Procurement Technical Advisor (IT-03)''' ===
 
=== '''Vendor Management & Agile Procurement Technical Advisor (IT-03)''' ===
   −
* ·      Manages the external vendor relation;
+
*  Manages the external vendor relation;
* ·      Develops, implements, and coordinates vendor processes and methods to approve vendors; Formulate workflow processes, methods, and policies for applying vendors;
+
*  Develops, implements, and coordinates vendor processes and methods to approve vendors; Formulate workflow processes, methods, and policies for applying vendors;
* ·      Prepares processes for as well as manages analysis, selection, and transition;
+
*  Prepares processes for as well as manages analysis, selection, and transition;
* ·      Ensures enterprise-wide needs for due diligence, risk assessment and continuing vendor monitoring are being accomplished;
+
*  Ensures enterprise-wide needs for due diligence, risk assessment and continuing vendor monitoring are being accomplished;
* ·      Collaborates with IT areas to ensure contracts are leveraged efficiently and effectively;
+
* Collaborates with IT areas to ensure contracts are leveraged efficiently and effectively;
* ·      Monitors contractual agreements for all IT function’s vendors;
+
*  Monitors contractual agreements for all IT function’s vendors;
* ·      Tracks, evaluates, and develops reports on vendor performance;
+
*  Tracks, evaluates, and develops reports on vendor performance;
* ·      Ensures that any issues with vendors are reported to management and dealt with in an efficient and effective manner;
+
* Ensures that any issues with vendors are reported to management and dealt with in an efficient and effective manner;
* ·      Continually identifies and implements enhancements to vendor management practices and processes; Performs as functional bridge between external vendors and internal stakeholders and coordinates all vendor management tasks;
+
*  Continually identifies and implements enhancements to vendor management practices and processes; Performs as functional bridge between external vendors and internal stakeholders and coordinates all vendor management tasks;
* ·      Monitors contractual agreements for all IT function’s vendors; and
+
*  Monitors contractual agreements for all IT function’s vendors; and
* ·      Represents the IT department/agency in discussions with managers and IT specialists/suppliers to resolve technical issues, and with clients and stakeholders to liaise, collaborate, negotiate, and obtain agreement on the requirements for, or the delivery of, services;
+
*  Represents the IT department/agency in discussions with managers and IT specialists/suppliers to resolve technical issues, and with clients and stakeholders to liaise, collaborate, negotiate, and obtain agreement on the requirements for, or the delivery of, services;
* ·      Stimulates steady process enhancements, leveraging agile procurement and vendor management approaches, to increase operational efficiency in business-partner processes; and
+
*  Stimulates steady process enhancements, leveraging agile procurement and vendor management approaches, to increase operational efficiency in business-partner processes; and
* ·      Represents the IT department/agency in discussions with managers and IT specialists/suppliers to resolve technical issues, and with clients and stakeholders to liaise, collaborate, negotiate, and obtain agreement on the requirements for, or the delivery of, services.
+
*  Represents the IT department/agency in discussions with managers and IT specialists/suppliers to resolve technical issues, and with clients and stakeholders to liaise, collaborate, negotiate, and obtain agreement on the requirements for, or the delivery of, services.
    
=== '''Network Systems Technician, Infrastructure and Network Services (IT-02)''' ===
 
=== '''Network Systems Technician, Infrastructure and Network Services (IT-02)''' ===
Line 306: Line 306:  
This person will work closely with the ITSD management team to ensure the division is a high-performing organization. To achieve this, this individual is expected to:
 
This person will work closely with the ITSD management team to ensure the division is a high-performing organization. To achieve this, this individual is expected to:
   −
* Conduct research and strategic analysis to review material, produce executive briefings, options and recommendations for the DG and other senior executives
+
* Conduct research and strategic analysis to review material, produce executive briefings, options and recommendations for the DG and other senior executives
* Review files and manage the directorate’s quality control and assurance processes and workflows to ensure the timely and quality completion of the directorate’s deliverables
+
* Review files and manage the directorate’s quality control and assurance processes and workflows to ensure the timely and quality completion of the directorate’s deliverables
 
* Lead and coordinate the resolution of various issues and urgent requests for the division
 
* Lead and coordinate the resolution of various issues and urgent requests for the division
 
* Manage the personnel and the operations of the Office of the Chief Information Officer
 
* Manage the personnel and the operations of the Office of the Chief Information Officer
Line 317: Line 317:  
* Research and identify potential candidates through social media and other channels
 
* Research and identify potential candidates through social media and other channels
 
* Contact potential candidates to share information on open positions and stories about our work environment
 
* Contact potential candidates to share information on open positions and stories about our work environment
* Entice potential candidates to apply to our open positions and competitions
+
* Entice potential candidates to apply to our open positions and competitions to conduct a preliminary assessment of ''right fit'' and to answer any questions they may have.
* , to conduct a preliminary assessment of ''right fit'' and to answer any questions they may have.
      
=== '''IT-04 – Manager, Automation Services (CBC)''' ===
 
=== '''IT-04 – Manager, Automation Services (CBC)''' ===