View source for Federal Public Service Organizational Ombuds Community


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<div style="font-size: 200%">'''Welcome to the Federal Public Service Organizational Ombuds Community'''
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[[Federal Public Service Organizational Ombuds Community/Our guiding principles|Federal Public Service Organizational Ombuds Community/About Us]]<br>'''Organizational Ombuds Council:'''

•Currently 24 ombuds representing 44 departments and agencies.

•Various mandates and models across departments.

•Guided by common Standards of Practice aligned with the International Ombuds Association.


'''Role of the Ombuds:'''

•Provide a confidential, impartial and independent space for employees to discuss issues and explore options for resolution.

•Serve as an upward feedback channel to senior management.

•Raise awareness to prevent and address workplace issues that can affect health, safety, fairness and inclusion in the workplace.

•Share insight and make recommendations in support of a safe, healthy and inclusive organizational culture.


'''Guiding Principles'''

•Independence

•Confidentiality

•Impartiality

•Informality


'''CREATING A SAFE SPACE: OUR PRINCIPLES'''

'''CONFIDENTIALITY'''

Ombuds hold all communications in confidence.

When raising issues and trends, feedback is provided in a way that safeguards the identity of individuals.

Confidentiality may be lifted with the visitor’s permission or when there is a potential threat to life and safety.

'''IMPARTIALITY'''

Ombuds listen to and consider the concerns and interests of all parties objectively.

They do not defend the interests of any particular individual in the organization.

'''INDEPENDENCE'''

Ombud usually report to the highest level in the organization and have direct access to other senior managers in the organization.

Ombuds exercise sole discretion over whether or how to act regarding an individual’s concern, a trend or systemic issue.

'''INFORMALITY'''

Ombuds do not participate in investigations or formal processes.

Calling upon the Ombuds is voluntary and is not a required step in a recourse.

Informing the Ombuds of an issue does not constitute an official notice to the organization.


'''A SAFE SPACE TO EXPLORE OPTIONS'''

A place where you can:

-Find help to better understand the situation

     at hand.

-Clarify your goals and options.

-Gain a different perspective on your

     situation.

-Navigate existing systems.

-Learn about resources and recourse

      mechanisms.


'''It can help when:'''

-You are hesitant to raise and discuss workplace issues with anyone for fear of reprisal or judgment.

-You feel you have exhausted all avenues and have nowhere to turn.

-You are unsure how to move forward with a particular workplace issue.

-You need to better understand available resources.


'''TYPES OF ISSUES RAISED'''

-Respect in the workplace

-Staffing and classification   

-Official languages

-Workload and overtime

-Performance management

-Reprisal or fear of reprisal

-Discrimination

-Wrongdoing

-Accommodation

-Harassment

-Health and Safety

-Pay and pension

-Career progression

-Return to office

-Values and Ethics


'''RAISING ORGANIZATIONAL AWARENESS'''

Ombuds work at:

-Raising awareness on systemic issues and trends.

-Providing feedback to those with the power to effect change on:

-workplace well-being

-ineffective, discriminatory or unfair processes, programs and policies

-Sharing trends and promoting promising practices when engaging employee networks and champions, unions, and the federal ombuds community.


'''How to Reach Us'''
{| class="wikitable"
|Department or Agency
|Ombuds Name
|Ombuds e-mail
|Generic  e-mail
|-
|Agriculture and Agrifood  Canada
|Elianne Hall
|[[Mailto:elianne.hall@agr.gc.ca|elianne.hall@agr.gc.ca]]
|
|-
|Canada  Economic Development for Quebec Regions
|Judith  Brunet
|[[Mailto:judith.brunet@tpsgc-pwgsc.gc.ca|judith.brunet@tpsgc-pwgsc.gc.ca]] 
|[[Mailto:1conversation@tpsgc-pwgsc.gc.ca|1conversation@tpsgc-pwgsc.gc.ca]] 
|-
|Canada  Energy Regulator
|Judith  Brunet
|[[Mailto:judith.brunet@tpsgc-pwgsc.gc.ca|judith.brunet@tpsgc-pwgsc.gc.ca]] 
|[[Mailto:1conversation@tpsgc-pwgsc.gc.ca|1conversation@tpsgc-pwgsc.gc.ca]] 
|-
|Canada  School of Public Service
|Vincent Houle
|[[Mailto:vincent.houle@canada.ca|vincent.houle@canada.ca]] 
|
|-
|Canadian  Human Rights
|Judith  Brunet
|[[Mailto:judith.brunet@tpsgc-pwgsc.gc.ca|judith.brunet@tpsgc-pwgsc.gc.ca]] 
|[[Mailto:1conversation@tpsgc-pwgsc.gc.ca|1conversation@tpsgc-pwgsc.gc.ca]] 
|-
|Canadian Heritage
|Eliane Habib
|[[Mailto:eliane.habib@pch.gc.ca|eliane.habib@pch.gc.ca]]
|
|-
|Canadian  Institutes of Health Research
|Judith  Brunet
|[[Mailto:judith.brunet@tpsgc-pwgsc.gc.ca|judith.brunet@tpsgc-pwgsc.gc.ca]] 
|[[Mailto:1conversation@tpsgc-pwgsc.gc.ca|1conversation@tpsgc-pwgsc.gc.ca]] 
|}
{| class="wikitable"
|Department or Agency
|Ombuds Name
|Ombuds e-mail
|Generic  e-mail
|-
|Canadian  Northern Economic Development Agency
|Judith  Brunet
|[[Mailto:judith.brunet@tpsgc-pwgsc.gc.ca|judith.brunet@tpsgc-pwgsc.gc.ca]] 
|[[Mailto:1conversation@tpsgc-pwgsc.gc.ca|1conversation@tpsgc-pwgsc.gc.ca]] 
|-
|Canadian  Nuclear Safety Commission
|Judith  Brunet
|[[Mailto:judith.brunet@tpsgc-pwgsc.gc.ca|judith.brunet@tpsgc-pwgsc.gc.ca]] 
|[[Mailto:1conversation@tpsgc-pwgsc.gc.ca|1conversation@tpsgc-pwgsc.gc.ca]] 
|-
|Canadian  Space Agency
|Judith  Brunet
|[[Mailto:judith.brunet@tpsgc-pwgsc.gc.ca|judith.brunet@tpsgc-pwgsc.gc.ca]] 
|[[Mailto:1conversation@tpsgc-pwgsc.gc.ca|1conversation@tpsgc-pwgsc.gc.ca]] 
|-
|Correctional  Services Canada
|John Tremble
|[[Mailto:John.Tremble@CSC-SCC.GC.CA|John.Tremble@CSC-SCC.GC.CA]]
|
|-
|Courts  administration Service
|Judith  Brunet
|[[Mailto:judith.brunet@tpsgc-pwgsc.gc.ca|judith.brunet@tpsgc-pwgsc.gc.ca]] 
|[[Mailto:1conversation@tpsgc-pwgsc.gc.ca|1conversation@tpsgc-pwgsc.gc.ca]] 
|-
|Employment and Social Development Canada
|Elizabeth-Ann Smith
|[[Mailto:elizabeth.ann.smith@hrsdc-rhdcc.gc.ca|elizabeth.ann.smith@hrsdc-rhdcc.gc.ca]]
|
|-
|Environment and Climate Change Canada
|Corinne  Boudreault
|[[Mailto:corinne.boudreault@ec.gc.ca|corinne.boudreault@ec.gc.ca]] 
|bureaudurespect-respectbureau@ec.gc.ca
|}
{| class="wikitable"
|Department or Agency
|Ombuds Name
|Ombuds e-mail
|Generic  e-mail
|-
|Federal  Economic Development Organization for Northern Ontario
|Judith  Brunet
|[[Mailto:judith.brunet@tpsgc-pwgsc.gc.ca|judith.brunet@tpsgc-pwgsc.gc.ca]] 
|[[Mailto:1conversation@tpsgc-pwgsc.gc.ca|1conversation@tpsgc-pwgsc.gc.ca]] 
|-
|Financial  Transaction and Reports Analysis Centre of Canada
|Mijanoux  Beauchamp
|[[Mailto:Mijanoux.Beauchamp@fintrac-canafe.gc.ca|Mijanoux.Beauchamp@fintrac-canafe.gc.ca]] 
|
|-
|Fisheries  and Oceans Canada
|Chantal  Schryer
|[[Mailto:chantal.schryer@dfo-mpo.gc.ca|chantal.schryer@dfo-mpo.gc.ca]]
|
|-
|Global  Affairs Canada
|Robert  Sinclair
|[[Mailto:robert.sinclair@international.gc.ca|robert.sinclair@international.gc.ca]]
|
|-
|Health  Canada
|Sylvie  Richard
|[[Mailto:sylvie.richard@hc-sc.gc.ca|sylvie.richard@hc-sc.gc.ca]]
|ombudsman@hc-sc.gc.ca
|-
|Immigration  and Refugee Board of Canada
|Raymond Kunze
|[[Mailto:Raymond.Kunze@irb-cisr.gc.ca|Raymond.Kunze@irb-cisr.gc.ca]] 
|
|-
|Impact  Assessment Agency Canada
|Judith  Brunet
|[[Mailto:judith.brunet@tpsgc-pwgsc.gc.ca|judith.brunet@tpsgc-pwgsc.gc.ca]] 
|[[Mailto:1conversation@tpsgc-pwgsc.gc.ca|1conversation@tpsgc-pwgsc.gc.ca]] 
|}
{| class="wikitable"
|Department or Agency
|Ombuds Name
|Ombuds e-mail
|Generic  e-mail
|-
|Indigenous Services Canada
|Nadia  Ferrara
|[[Mailto:Nadia.Ferrara@sac-isc.gc.ca|Nadia.Ferrara@sac-isc.gc.ca]] 
|
|-
|Infrastructure  Canada
|Judith  Brunet
|[[Mailto:judith.brunet@tpsgc-pwgsc.gc.ca|judith.brunet@tpsgc-pwgsc.gc.ca]] 
|[[Mailto:1conversation@tpsgc-pwgsc.gc.ca|1conversation@tpsgc-pwgsc.gc.ca]] 
|-
|Innovation,  Science and Economic Development Canada
|Eve  Nadeau

Acting
|[[Mailto:eve.nadeau@ised-isde.gc.ca|eve.nadeau@ised-isde.gc.ca]] 
|[[Mailto:ombud@ised-isde.gc.ca|ombud@ised-isde.gc.ca]]
|-
|Justice  Canada
|Sonya-Kim  St-Julien
|[[Mailto:SonyaKim.St-Julien@justice.gc.ca|SonyaKim.St-Julien@justice.gc.ca]]  
|[[Mailto:ombuds@justice.gc.ca|ombuds@justice.gc.ca]]  
|-
|National  Defense
|Gregory  Lick
|[[Mailto:GREGORY.LICK@forces.gc.ca|GREGORY.LICK@forces.gc.ca]] 
|
|-
|National  Research Council of Canada
|Karine  Gauvreau
|[[Mailto:Karine.Gauvreau@nrc-cnrc.gc.ca|Karine.Gauvreau@nrc-cnrc.gc.ca]] 
|
|-
|Natural  Sciences & Engineering Research Council
|Nadine-Larcher-Auger
|[[Mailto:Nadine.larcher-auger@nserc-crsng.gc.ca|Nadine.larcher-auger@nserc-crsng.gc.ca]]
|[[Mailto:Office of the Ombuds.Bureau de LOmbuds@nserc-crsng.gc.ca|Office_of_the_Ombuds.Bureau_de_LOmbuds@nserc-crsng.gc.ca]]
|}
{| class="wikitable"
|Department or Agency
|Ombuds Name
|Ombuds e-mail
|Generic  e-mail
|-
|Office of the  Privacy Commissioner of Canada
|Judith Brunet
|[[Mailto:judith.brunet@tpsgc-pwgsc.gc.ca|judith.brunet@tpsgc-pwgsc.gc.ca]] 
|[[Mailto:1conversation@tpsgc-pwgsc.gc.ca|1conversation@tpsgc-pwgsc.gc.ca]] 
|-
|Office of the Auditor General of  Canada
|Janet Campbell
|[[Mailto:Janet.Campbell@oag-bvg.gc.ca|Janet.Campbell@oag-bvg.gc.ca]] 
|
|-
|Office of the Commissioner of  Lobbying
|Judith Brunet
|[[Mailto:judith.brunet@tpsgc-pwgsc.gc.ca|judith.brunet@tpsgc-pwgsc.gc.ca]] 
|[[Mailto:1conversation@tpsgc-pwgsc.gc.ca|1conversation@tpsgc-pwgsc.gc.ca]] 
|-
|Office  of the Correctional Investigator
|Judith Brunet
|[[Mailto:judith.brunet@tpsgc-pwgsc.gc.ca|judith.brunet@tpsgc-pwgsc.gc.ca]] 
|[[Mailto:1conversation@tpsgc-pwgsc.gc.ca|1conversation@tpsgc-pwgsc.gc.ca]] 
|-
|Office of the Secretary to the  Governor General
|Judith Brunet
|[[Mailto:judith.brunet@tpsgc-pwgsc.gc.ca|judith.brunet@tpsgc-pwgsc.gc.ca]] 
|[[Mailto:1conversation@tpsgc-pwgsc.gc.ca|1conversation@tpsgc-pwgsc.gc.ca]] 
|-
|Offices of the Information  Commissioners of Canada
|Judith Brunet
|[[Mailto:judith.brunet@tpsgc-pwgsc.gc.ca|judith.brunet@tpsgc-pwgsc.gc.ca]] 
|[[Mailto:1conversation@tpsgc-pwgsc.gc.ca|1conversation@tpsgc-pwgsc.gc.ca]] 
|-
|Parks Canada
|Denis Pariseau

Acting
|[[Mailto:denis.pariseau@pc.gc.ca|denis.pariseau@pc.gc.ca]]
|
|}
{| class="wikitable"
|Department or Agency
|Ombuds Name
|Ombuds e-mail
|Generic  e-mail
|-
|Public Health Agency of Canada
|Sylvie  Richard
|Sylvie.richard@hc-sc.gc.ca
|ombudsman@hc-sc.gc.ca
|-
|Public  Safety Canada
|Manda  Noble-Green
|[[Mailto:manda.noble-green@ps-sp.gc.ca|manda.noble-green@ps-sp.gc.ca]]
|[[Mailto:officeofombuds-bureaudelombuds@ps-sp.gc.ca|officeofombuds-bureaudelombuds@ps-sp.gc.ca]]
|-
|Public  Service Commission
|Maria  Tsourounakis
|[[Mailto:Maria.Tsourounakis@cfp-psc.gc.ca|Maria.Tsourounakis@cfp-psc.gc.ca]]
|cfp.ombuds.psc@cfp-psc.gc.ca
|-
|Public  Services and Procurement Canada
|Mario  Baril
|[[Mailto:Mario.Baril@tpsgc-pwgsc.gc.ca|Mario.Baril@tpsgc-pwgsc.gc.ca]]
|[[Mailto:TPSGC.bosmombudsantementale-oomhombudmentalhlth.PWGSC@tpsgc-pwgsc.gc.ca|tpsgc.bosmombudsantementale-oomhombudmentalhlth.pwgsc@tpsgc-pwgsc.gc.ca]] 
|-
|RCMP  External Review Committee
|Judith  Brunet
|[[Mailto:judith.brunet@tpsgc-pwgsc.gc.ca|judith.brunet@tpsgc-pwgsc.gc.ca]] 
|[[Mailto:1conversation@tpsgc-pwgsc.gc.ca|1conversation@tpsgc-pwgsc.gc.ca]] 
|-
|Shared  Services Canada
|Alexandre  St-Jean
|[[Mailto:Alexandre.St-Jean@ssc-spc.gc.ca|Alexandre.St-Jean@ssc-spc.gc.ca]]
|[[Mailto:ombuds@ssc-spc.gc.ca|ombuds@ssc-spc.gc.ca]]
|-
|Social  Sciences and Humanities Research Council
|Nadine  Larcher-Auger
|[[Mailto:Nadine.larcher-auger@sshrc-crsh.gc.ca|Nadine.larcher-auger@sshrc-crsh.gc.ca]]
|[[Mailto:Office of the Ombuds.Bureau de LOmbuds@nserc-crsng.gc.ca|Office_of_the_Ombuds.Bureau_de_LOmbuds@nserc-crsng.gc.ca]] 
|}
{| class="wikitable"
|Department or Agency
|Ombuds Name
|Ombuds e-mail
|Generic  e-mail
|-
|Treasury  Board of Canada Secretariat
|Lianna  Ferran
|[[Mailto:Lianna.Ferran@tbs-sct.gc.ca|Lianna.Ferran@tbs-sct.gc.ca]]
|
|-
|Women and Gender Equality Canada
|Judith  Brunet
|[[Mailto:judith.brunet@tpsgc-pwgsc.gc.ca|judith.brunet@tpsgc-pwgsc.gc.ca]] 
|[[Mailto:1conversation@tpsgc-pwgsc.gc.ca|1conversation@tpsgc-pwgsc.gc.ca]] 
|}
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