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Cloud Collaboration

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=== General cloud information ===
'''Q:''' [[#A1|What is Cloud?]]
'''A:''' Cloud is a network of servers hosted over the Internet that is used to store, manage, and process data and applications in place of local servers or personal computers. Companies offering these services are called cloud service providers and typically charge for services based on the consumption. Cloud computing has been around since the late 1990s and continues to be a proven option for hosting data and applications. Cloud services often offer greater flexibility, mobility and efficiency.
'''Q:''' [[#A2|What is the Cloud-First Strategy?]]
'''A:''' The Treasury Board Secretariat Cloud Adoption Strategy recommends “'''cloud-first”''' as the preferred option for delivering IT services. This means that Government of Canada departments will prioritize the use of cloud to store, manage, and process data and applications whenever possible.
'''Q:''' [[#A3|What are the different Cloud option models?]]
'''A:''' Treasury Board Secretariat offers Government of Canada Right Cloud Selection Guidance to help departments decide which cloud model is right for them.
* '''Public cloud'''
** A commercially available offering procured and security-assessed for the use of all government organizations. In this deployment model, the government organizations will securely share tenancy with private companies, non-profits and individuals.<ref name=":0" >Government of Canada Cloud Adoption Strategy;https://www.canada.ca/en/government/system/digital-government/modern-emerging-technologies/cloud-computing/government-canada-cloud-adoption-strategy.html</ref>
* '''Private cloud'''
** A cloud offering tailored to the GC. In this deployment model, the GC will be the only tenant residing on the cloud. Private clouds include both off-premises and on-premises clouds managed by the GC or by a third party.<ref name=":0" />
''[source: Government of Canada Cloud Adoption Strategy]''
'''Q:''' [[#B1|How many contracts are in place for providing unclassified cloud?]]
'''A:''' The Government of Canada currently has twenty-six contracts in place for commercially available '''unclassified''' cloud services. They are available through the Cloud Brokering Portal for on-demand consumption and based on actual usage.
'''Q:''' [[#A4|What are the different Cloud service models Cloud Service Providers (CSP) offer?]]
'''A:'''
'''A:''' Shared Services Canada is working with Government of Canada departments to migrate their data and applications from aging data centres to modern infrastructures like Cloud and enterprise data centres. With its increased performance, agility and elasticity, Cloud is the technology of choice to attain this goal.
'''Q:''' [[#C1|Which Government of Canada (GC) departments have the mandate and authority to independently procure Cloud services?]]
'''A:''' Only SSC and Public Services and Procurement Canada (PSPC) have the delegated authority to procure cloud services.
=== Roles and responsibilities ===
'''Q:''' [[#C2|From an Enterprise perspective who is responsible for what?]]
'''A:''' TBS: The Treasury Board Secretariat is responsible for enterprise strategies, policies, standards, governance and the coordination of supply and demand.
* '''SSC:''' Shared Services Canada is responsible for cloud service supply, readiness, enablement and standardization.
* '''Departments:''' Each department is responsible for choosing and adopting cloud services. They will lead change activities and analyze application portfolios for opportunities to take advantage of cloud services.
'''Q:''' [[#A8|Who determines the prioritization of migration (departments) to the Cloud and how is it being managed?]]
'''A:''' The Treasury Board Secretariat works with departmental Chief Information Officers’ in setting migration priorities, based on a number of criteria.
=== Cloud client information ===
'''Q:''' [[#A9|What are Shared Services Canada’s Cloud Brokering Services?]]
'''A:''' Government of Canada (GC) departments can review, purchase and provision public cloud services through Shared Services Canada’s (SSC) Cloud Brokering Service (CBS). As the Cloud broker, SSC is the liaison between qualified external Cloud service providers and GC departments, ensuring they receive the best possible Cloud solution to meet their needs. Following a rigorous procurement process, the GC qualified twenty-six suppliers of commercial '''unclassified''' public cloud services. These services are available to GC departments through the Cloud Brokering Portal.
'''Q:''' [[#A10|What is the Cloud Broker Fee?]]
'''A:''' Cloud services are provided based on commercial pricing as advertised by each of the qualified suppliers. Commercial pricing for unclassified public Cloud services is available through the Cloud Brokering Service. Billing is issued directly to GC departments by the supplier on the services consumed. A ten percent (10%) brokering fee, not included in the direct billing between the supplier and the GC department is applied by Shared Services Canada to the value of services consumed. The brokering fee is based on monthly consumption and is retrieved quarterly. The brokering fee recovers the cost of the Cloud Brokering Service.
'''Q:''' [[#A12|What steps must Government of Canada departments take to adopt cloud?]]
'''A:''' Before adopting cloud, departments must develop a cloud strategy document and put a number of plans in place. These plans would touch on the following key steps towards cloud readiness:
* Governance
'''Q:''' [[#A13|How do Government of Canada departments know what should be destined for the Enterprise Data Centre vs. the various Cloud options?]]
'''A:''' The Treasury Board Secretariat (TBS) and Shared Services Canada (SSC) work together to offer guidance and advice to Government of Canada (GC) departments on what data and applications should go where. TBS’ Cloud Adoption Strategy recommends “'''cloud-first”''' as the preferred option for delivering IT services: “Public cloud services will be the priority choice for departments when choosing a cloud deployment model,” and “[d]epartments will use private clouds where needs cannot be met by public clouds (e.g., secret information).” This means that all cloud requests must be submitted to SSC through the Cloud intake process after the department has determined which cloud deployment model best meets their business requirements.
'''Q:''' [[#A14|How much technical involvement will Shared Services Canada have once Cloud services have been purchased?]]
'''A:''' The Cloud Adoption Strategy and supporting security guidance place the responsibility of cloud operations with the Government of Canada departments. SSC’s involvement will remain on networking, security and any other optional services that departments may want SSC to deliver. SSC is working with departments to identify these. In addition, SSC is responsible to provide secure network connectivity to address their responsibility for cloud service readiness.
=== Security ===
'''Q:''' [[#A15|Is my data safe? Can data and applications be securely stored in the Cloud?]]
'''A:''' Yes. Canadians can rest assured that their data is safe. The Government of Canada has policies in place that enforce where data resides (residency), how it is controlled (sovereignty), and has an extensive set of guidelines that detail departments’ accountability for managing services securely. Cloud service provider infrastructures are thoroughly assessed from the onset as part of the procurement process.
'''Q:''' [[#A16|How is the security and confidentiality of data protected?]]
'''A:''' Shared Services Canada works continuously with security partners to ensure that Government of Canada (GC) security requirements are implemented to reduce threats to the confidentiality, integrity and availability of infrastructure that supports processes. Compliance to GC security requirements is also continuously monitored to ensure they remain in place. Departments are responsible for the security and confidentiality of the data.
'''Q:''' [[#A17|What is Secure Cloud Enablement and Defense (SCED)?]]
'''A:''' Secure Cloud Enablement and Defense (SCED) is an architected security perimeter that will focus on the network connectivity between the cloud environment and the public internet. The main purpose of SCED will be to secure Government of Canada (GC) data deployed by GC departments to public cloud environments.
'''Please note:''' The communications between the GC cloud environments and the GC data and applications hosted in Enterprise Data Centres will be trusted. The SCED perimeter will not be required for securing these communications.
'''Q:''' [[#A18|What are the timelines for SCED?]]
'''A:''' We will be piloting SCED within the next year.
'''Q:''' [[#A19|Who is responsible for IT/IM security?]]
'''A:''' Cloud service providers are responsible for the security of the Cloud; the departments are responsible for Security in the Cloud; and Shared Services Canada provides security "to and from" public Cloud. Cloud security is a shared responsibility between the cloud service provider and the Government of Canada (GC) department. Security controls must be implemented appropriately to allow for the proper hosting of GC data and applications. The Government of Canada Cloud Security Risk Management Approach and Procedures provide advice and more information.
'''Q:''' [[#A20|What security certifications do the cloud services hold?]]
'''A:''' All services hold ISO27001 and SOC2 security certifications.
=== Protected B ===
'''Q:''' [[#A22|How many vendors have qualified Protected B?]]
'''A:''' No news is available on this subject until the contract process is complete.
'''Q:''' [[#A23|What is the difference between Protected B and SCED?]]
'''A:''' The Secure Cloud Enablement and Defense (SCED) Project is designing a firewall to secure GC content. Its main focus is on protecting the network connectivity between the cloud environment and the public internet. Protected B Cloud is an approved cloud solution for Protected B data. SCED may be a component, but is not limited to, of any one specific Protected B cloud offering.
'''Q:''' [[#A24|Are there different types of Protected B (public vs. private)?]]
'''A:''' Yes. The public Protected B cloud is housed on a public cloud provider’s infrastructure, while a private Protected B cloud would be a reserved and segregated working cloud environment for a single organization.
'''Q:''' [[#A25|What steps do Government of Canada departments need to follow to access Protected B cloud services?]]
'''A:''' When the Protected B supply is in place, it will be available through the Cloud Brokering Portal.
'''Q:''' [[#A26|Does the Cloud Brokering Service function the same way for Protected B?]]
'''A:''' Yes.
'''Q:''' [[#A27|Is the Cloud brokering fee the same for Protected B?]]
'''A:''' Yes. A ten percent (10%) brokering fee, not included in the direct billing between the supplier and the GC department is applied by Shared Services Canada to the value of services consumed. The brokering fee is based on monthly consumption and is retrieved quarterly. The brokering fee recovers the cost of Cloud Brokering Service.
'''Q:''' [[#A28|When will Protected B cloud services be available?]]
'''A:''' The procurement process is nearing completion. It is expected that SSC will be ready to receive bids from pre-qualified vendors as of late summer 2019.
=== What’s next? ===
'''Q:''' [[#A29|Will there be Protected A options in the future?]]
'''A:''' Yes. The contract addressing Protected A supply will be in place over the next year.
=== Additional information ===
'''Q:''' [[#A32|Where can I get more information/documentation on Cloud?]]
'''A:''' The SSC Cloud Program office at: The Treasury Board Secretariat website at: <nowiki>https://www.canada.ca/en/government/system/digital-government/modern-emerging-technologies/cloud-services.html</nowiki>  === General ==='''Q:''' What is Cloud? '''A:''' Cloud is a network of servers hosted over the Internet that is used to store, manage, and process data and applications in place of local servers or personal computers. Companies offering these services are called cloud service providers and typically charge for services based on the consumption. Cloud computing has been around since the late 1990s and continues to be a proven option for hosting data and applications. Cloud services often offer greater flexibility, mobility and efficiency. '''Q:''' What is the Cloud-First Strategy? '''A:''' The Treasury Board Secretariat Cloud Adoption Strategy recommends “'''cloud-first”''' as the preferred option for delivering IT services. This means that Government of Canada departments will prioritize the use of cloud to store, manage, and process data and applications whenever possible.  '''Q:''' What are the different Cloud option models? '''A:''' Treasury Board Secretariat offers Government of Canada Right Cloud Selection Guidance to help departments decide which cloud model is right for them.* '''Public cloud'''** A commercially available offering procured and security-assessed for the use of all government organizations. In this deployment model, the government organizations will securely share tenancy with private companies, non-profits and individuals.<ref name=":0">Government of Canada Cloud Adoption Strategy;https://www.canada.ca/en/government/system/digital-government/modern-emerging-technologies/cloud-computing/government-canada-cloud-adoption-strategy.html</ref>* '''Private cloud'''** A cloud offering tailored to the GC. In this deployment model, the GC will be the only tenant residing on the cloud. Private clouds include both off-premises and on-premises clouds managed by the GC or by a third party.<ref name=":0" />* '''Non-cloud'''** A traditional IT environment for hosting legacy applications that cannot be deployed to a cloud environment.<ref name=":0" />* '''Hybrid cloud or IT environment'''** A combination of the above models. This model takes a pragmatic approach to integrating legacy technology with cloud technology. <ref name=":0" references />''[source: Government of Canada Cloud Adoption Strategy]'' '''Q:''' How many contracts are in place for providing unclassified cloud? '''A:''' The Government of Canada currently has twenty-six contracts in place for commercially available '''unclassified''' cloud services. They are available through the Cloud Brokering Portal for on-demand consumption and based on actual usage. '''Q:''' What are the different Cloud service models Cloud Service Providers (CSP) offer? '''A:''' * '''Software as a Service (SaaS):''' The Cloud Service Provider hosts and manages software applications and the infrastructure that supports them. Clients can access these applications using devices through a web browser.* '''Platform as a Service (PaaS):'''  An environment where the Cloud Service Provider gives users access to infrastructure, services and tools such as programming languages, libraries, where users can create or customize applications .* '''Infrastructure as a Service (IaaS):''' The Cloud Service Provider provides an underlying infrastructure that gives the consumer control over operating systems, storage, and applications. It may also give users limited control of some networking components. '''Q:''' How does migration to the Cloud fit within the workload migration process? '''A:''' Shared Services Canada is working with Government of Canada departments to migrate their data and applications from aging data centres to modern infrastructures like Cloud and enterprise data centres. With its increased performance, agility and elasticity, Cloud is the technology of choice to attain this goal. '''Q:''' Which Government of Canada departments have the mandate and authority to independently procure Cloud services? '''A:''' Only SSC and Public Services and Procurement Canada (PSPC) have the delegated authority to procure cloud services. === Roles and responsibilities ==='''Q:''' From an Enterprise perspective who is responsible for what?  '''A:''' TBS: The Treasury Board Secretariat is responsible for enterprise strategies, policies, standards, governance and the coordination of supply and demand. SSC: Shared Services Canada is responsible for cloud service supply, readiness, enablement and standardization. Departments: Each department is responsible for choosing and adopting cloud services. They will lead change activities and analyze application portfolios for opportunities to take advantage of cloud services. Q: Who determines the prioritization of migration (departments) to the Cloud and how it will be managed? '''A:''' The Treasury Board Secretariat works with departmental Chief Information Officers’ in setting migration priorities, based on a number of criteria.  === Cloud client information ===Q: What are Shared Services Canada’s Cloud Brokering Services?
'''A:''' Government of Canada (GC) departments can review, purchase and provision public cloud services through Shared Services Canada’s (SSC) Cloud Brokering Service (CBS). As the Cloud broker, SSC is the liaison between qualified external Cloud service providers and GC departments, ensuring they receive the best possible Cloud solution to meet their needs. Following a rigorous procurement process, the GC qualified twenty-six suppliers of commercial '''unclassified''' public cloud services. These services are available to GC departments through the Cloud Brokering Portal.== Anticipatory Media Lines ==
Q: What is the === Protected B Public Cloud Broker Fee?Services Procurement ===
==== ISSUE ====In February 2018, the Government of Canada awarded twenty-six contracts for commercially available '''A:unclassified''' Cloud services are provided based on commercial pricing as advertised by each of the qualified suppliers. Commercial pricing for unclassified public Cloud These contracts make these services is available on demand through the Cloud Brokering Service. Billing is issued directly to GC departments by the supplier on the services consumed. A ten percent (10%) brokering feePortal, not included in the direct billing between the supplier and the GC department is applied by Shared Services Canada to the value of services consumed. The brokering fee is with costs based on monthly consumption and is retrieved quarterly. The brokering fee recovers the cost of the Cloud Brokering Serviceactual usage.
Q: What steps must On September 7, 2018, Shared Services Canada (SSC) posted an Invitation to Qualify (ITQ) for Protected B Public Cloud Services on buysandsell.gc.ca. This new procurement process will expand the range of Cloud services available to help departments manage their data and application workloads. As of June 17, the Government of Canada departments take will be ready to adopt cloud?receive bids from ITQ qualified respondents for '''Protected B''' Cloud services.  
A: Before adopting cloud, departments ==== KEY MESSAGES ====* The Government of Canada must develop be capable of delivering a cloud strategy document and put a number range of digital services, at various security levels, to meet the needs of plans in placeCanadians. These plans would touch on the following key steps towards cloud readiness:* Application Design* Platform Configuration* Network Connectivity* Foundational As the Government of Canada’s Cloud broker, enabler and service provider, Shared ServicesCanada:* Access Managementensures there is supply in place from qualified vendors; and* Security Monitoringprovides the network connectivity and security needed to support use of the Cloud.* Configuration Management & AutomationAs of June 17, the Government of Canada will be ready to receive bids from ITQ qualified respondents for '''Protected B''' Cloud services.* Financial MonitoringProtected B Cloud services will respond to the increasing demand for options that enable departments to securely store data and applications in Canada.* Security AssessmentChoosing Protected B vendors will expand the range of cloud services available to departments so they can manage their data and applications.* Human Resource Skills The protection and privacy of Government of Canada data stored and Capacity* Governanceprocessed in the Cloud is a top priority for Shared Services Canada.
Q: How do ===== If pressed on the cloud protected B procurement process =====* Shared Services Canada posted the Invitation to Qualify on September 7, 2018. This was the first phase of the procurement process to find qualified suppliers with experience in delivering cloud services at various security levels.* Shared Services Canada works with industry stakeholders to ensure open, fair and transparent procurement processes.* Building on lessons learned from procuring unclassified Cloud services, Shared Services Canada used a multi-phased procurement process that works with industry to define and develop service requirements.* Once it receives the bids, the Government of Canada will begin contract negotiations with these qualified respondents.* When the procurement process is complete, partner departments know what should be destined for will have access to Protected B Cloud services through the Enterprise Data Centre vsCloud Brokering Portal. the various Cloud options?
'''A:''' The Treasury Board Secretariat (TBS) and ===== If pressed on security =====* Shared Services Canada (SSC) work together to offer guidance and advice works with security partners to ensure its service offerings meet specified Government of Canada (GC) departments on what data and applications should go where. TBS’ Cloud Adoption Strategy recommends “'''cloud-first”''' as the preferred option for delivering IT services: “Public cloud services will be security requirements to mitigate threats to the priority choice for departments when choosing a cloud deployment modelconfidentiality,integrity and availability of data and “[d]epartments will use private clouds where needs cannot be met by public clouds (ebusiness processes.g., secret information).” This means that all cloud requests must be submitted * Shared Services Canada monitors compliance to SSC through the Cloud intake process after the department has determined which cloud deployment model best meets their business Government of Canada-specified security requirementsto ensure they remain in place.
Q: How much technical involvement will ===== If pressed on networks =====* Shared Services Canada’s have once Cloud Canada is focusing on the network connectivity to increase reliability and capacity for access to cloud services are purchased?.
A: The Cloud Adoption Strategy and supporting security guidance place the responsibility of cloud operations with the Government of Canada departments. SSC’s involvement will remain on networking==== SPOKESPERSON ====* Media Relations Office, security and any other optional services that departments may want SSC to deliver. SSC is working with departments to identify these. In addition, SSC is responsible to provide secure network connectivity to address their responsibility for cloud service readiness.613-670-1626
=== Security President (SSC) Speaking Points: [[:en:Stratosphere#Stratosphere|Stratosphere]] - The Government of Canada's Conference on Cloud and DevOps ===Q: Is my data safe? Can data and applications be securely stored in the Cloud?
'''A=== Background Information:''' Yes. Canadians can rest assured that their data is safe. The Event ===* The Government of Canada has policies in place that enforce where data resides partnered with the Association of Public Sector Information Professionals (residencyDPI), how it to host Stratosphere – a conference focused on Cloud and DevOps.* This conference is controlled (sovereignty)an opportunity for participants to share their experiences and lessons learned with their peers, and has an extensive set of guidelines that detail departments’ accountability for managing services securely. Cloud service provider infrastructures are thoroughly assessed from the onset as part of the procurement processGC IT community to learn about possible partnerships with industry.
Q: How === SSC and TBS ===* Shared Services Canada and the Treasury Board of Canada Secretariat are working together to bring Cloud services to the Government of Canada. * The Treasury Board of Canada Secretariat is responsible for Government of Canada enterprise governance, strategy and policy for Cloud services. This includes oversight and risk assessment of Cloud service requests from departments.* Under the leadership of TBS, the Government of Canada committed to a government-wide Cloud-First Adoption Strategy in which Cloud is the security preferred option for delivering IT services to Canadians.** This means that departments will use Cloud to store, manage, and confidentiality of process data protected?and applications where possible.
* As part of our mandate on Cloud, SSC has 3 core roles: Broker, Provider, and Enabler.# '''A:As a Cloud Broker''' Shared Services Canada works continuously with security partners , we offer the Cloud Brokering Service for public commercial unclassified supply to ensure that Government of Canada (GC) security requirements are implemented departments. We will soon be offering the supply for Protected B data.# '''As a Cloud Provider''', we plan to reduce threats create additional private supply to complement the confidentialitypublic commercial Cloud. # '''As a Cloud Enabler''', integrity we enable the delivery of foundational services like connectivity and availability of infrastructure that supports processes. Compliance security to GC security requirements is also continuously monitored enable departments to ensure they remain consume Cloud supply.* There are currently 26 contracts in place. Departments are responsible for the security and confidentiality of the datacommercially available unclassified Cloud services available to departments for on-demand consumption, subscription or pre-paid services.
Q: What === Protected B Cloud Services ===* On September 7, 2018, SSC posted an Invitation to Qualify (ITQ) for Protected B public Cloud services on buysandsell.gc.ca. A number of vendors were pre-qualified as a result.* The procurement of Cloud for Protected B information responds to increasing demand from departments, enabling them to benefit from tools that are capable of securely storing data in Canada.* As of June 17, the Government of Canada is Secure ready to receive bids from ITQ qualified respondents for Protected B Cloud Enablement services. * Upon receiving bids, the Government of Canada will evaluate them and Defense (SCED)?begin contract negotiations with the qualified respondents.* Following these final procurement steps, departments will be able to access Protected B Cloud services through the Government of Canada Cloud Brokering Service.* We have a number of pilots and projects underway with select departments on migrating their workloads to the Cloud.
'''A:''' Secure === Statistics Canada ===* Most recently, Statistics Canada and SSC successfully tested a small subset of users to a secure, fully integrated active directory in the Cloud Enablement and Defense (SCED) . Statistics Canada’s active directory is an architected security perimeter forecasted to be live early this summer.* With the news of this success travelling, we expect that will focus on the network connectivity between the cloud environment other pathfinder departments and the public internet. The main purpose of SCED other departments in general, will be approaching us to leverage lessons learned to follow suit.* While SSC has provisioned early connectivity to secure Government Cloud Service Providers for some of Canada (GC) data deployed by GC departments to public cloud environmentsthe pathfinders via existing network connections, SSC is investigating optimal end state connectivity through pilot projects.
'''Please note=== Enterprise Approach 3.0 ===* At SSC, we are focusing on putting the “Shared” in Shared Services to enable a digital government. This means embracing an enterprise approach to provide quicker turnarounds, enhance collaboration, increase reliability and reduce risk. * Cloud computing is a big part of this new approach. The department is focusing on three key priorities:''' The communications between ** Solidifying the GC cloud environments IT foundation by increasing network reliability and the GC capacity, and strengthening security;** Modernizing collaboration tools to enable, engage, and empower employees; and** Adopting Cloud and enterprise data centers to improve reliability and applications hosted in Enterprise Data Centres will be trusted. The SCED perimeter will not be required for securing these communicationsreduce risk.
Q: What are * Most of our data is currently stored in aging data centres across the timelines for SCED? country.  '''A:''' ** We will be piloting SCED within the next year. Q: Who is responsible for IT/IM security? '''A:''' Cloud service providers are responsible for working with our partners to move their content into the security of the Cloud; the departments are responsible for Security in the Cloud; hosting solution that meets their needs and Shared Services Canada one that provides security "to and from" public Cloud. Cloud security is a shared responsibility between the cloud service provider and the Government of Canada (GC) department. Security controls must be implemented appropriately to allow secure, reliable environment for the proper hosting of GC data and their applications. The Government of Canada Cloud Security Risk Management Approach and Procedures provide advice and more information. Q: What security certifications do the cloud services hold? A: All services hold ISO27001 and SOC2 security certifications. === Protected B ===Q: How many vendors have qualified Protected B? A: No news is available on this subject until the contract process is completedataQ: What is the difference between Protected B Cloud and SCED? A: ** The Secure Cloud Enablement and Defense (SCED) Project objective is designing a firewall to secure GC content. Its main focus is on protecting have the network connectivity between majority of our data stored in our state-of-the cloud environment and -art EDCs, or in the public internet. Protected B Cloud is an approved cloud solution for Protected B data. SCED may be a component, but is not limited to, of any one specific Protected B cloud offeringwith consistent operating modelsQ: Are there different types * In terms of Protected B (public vs. private)? '''A:''' Yes. The public Protected B cloud is housed on a public cloud provider’s infrastructureworkplace tools, while a private Protected B cloud would be a reserved and segregated working cloud environment for a single organization. Q: What steps do Government the current landscape largely consists of Canada departments need to follow to access Protected B cloud services?  '''A:''' When the Protected B supply is in placestandalone or loosely integrated productivity, it will be available through the Cloud Brokering Portal. Q: Does the Cloud Brokering Service function the same way for Protected B? '''A:''' Yes. Q: Is the Cloud brokering fee the same for Protected B? '''A:''' Yes. A ten percent (10%) brokering feecommunication and collaboration tools such as Skype, not included in the direct billing between the supplier and the GC department is applied by Shared Services Canada to the value of services consumed. The brokering fee is based on monthly consumption audio/videoconferencing used from desktop devices and is retrieved quarterly. The brokering fee recovers the cost of Cloud Brokering Service/or standalone devicesQ: When will Protected B cloud services be available? '''A:''' ** The procurement process is nearing completion. It is expected that SSC will be ready objective it to get to receive bids from prea point where Cloud-qualified vendors as of late summer 2019. Once the bids based services are receivedused, they will be evaluated leveraging industry standards and contract negotiations will take place practices to interoperate with pre-qualified vendors. === What’s next? ===Q: Will there be Protected A options in the future? A: Yes. The contract addressing Protected A supply will be in place over the next year. === Additional information ===Q: Where can I get more information/documentation on Cloud? '''A:''' The SSC Cloud Program office at: The Treasury Board Secretariat website at: <nowiki>https://www.canada.ca/en/government/system/digitalend-government/modernstate services and co-emerging-technologies/cloud-servicesexist with legacy components during our transformation.html</nowiki><references />
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