Canadian Digital Achievements Repository

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Turning Digital One Leaf at a Time

In recent years, the Government of Canada began recognizing the benefits a digital government, taking pivotal/meaningful steps to a more digitally-driven public service. There are a vast amount of digital projects being championed by Canadian governments across the country. In light of this, the Chief Information Officer of the Government of Canada invited jurisdictions across Canada to share their innovative digital projects. The response was positive and far-reaching, with submissions emerging from federal, provincial and municipal bodies. Canada appreciates and encourages all digital initiatives assisting its public servants in producing first-rate products and services. Considered digital wins, the initiatives have been mapped to the following themes:

Open and Digital Government / Digital Government;
Blockchain;
Digital Well-Being;
Digital Security;
Digital Economy;
Digital Identity;
Artificial Intelligence/Automation
Other

Government Entity Level Project Lead Initiative Title Summary Description Breadth and Reach Digital Theme
Canada Federal Treasury Board Secretariat, Chief Information Officer Branch GC Web Renewal The GC Web Renewal completed targeted migration and overall improvement work for the web content of 4 government departments. Citizen and Business Facing Open and Digital Government
Canada Federal Treasury Board Secretariat, Chief Information Officer Branch Policy and Enablement of IT Project Review and Oversight Evaluation to address senior management's need for information on the relevance and performance of oversight and enablement of high-risk, complex IT-enabled projects. Business Facing Other
Canada Federal Treasury Board Secretariat, Chief Information Officer Branch IM/IT Strategic Plan The IM/IT Strategic Plan sets the information management (IM) and information technology (IT) direction for the Government of Canada and identifies enterprise-wide priorities and key activities for departments. Business Facing Other
Canada Federal Treasury Board Secretariat, Chief Information Officer Branch Cloud Security Cloud Security initiative supports GC departments and agencies in understanding existing TBS security policy requirements in the context of cloud computing. Business Facing Digital Security
Canada Federal Treasury Board Secretariat, Chief Information Officer Branch Digital Collaboration Digital collaboration launched new features to facilitate development opportunities for improved employee and student opportunities and integration into government. Business Facing Digital Government
Canada Federal Statistics Canada Measurement of Cannabis Statistics The Measurement of Cannabis Statistics uses anonymous crowdsourcing application as data collection tool to capture consumption and pricing information. Citizen and Business Facing Digital Economy
Canada Federal Statistics Canada Transition a Low Carbon Economy The Transition to a Low Carbon Economy engages in rapid data acquisition, application of data integration and data analytics leading to a horizontal review of the effectiveness of government programs in the Clean Tech sector. Business Facing Digital Economy
Canada Federal Statistics Canada Canadian Housing Statistics Program The Canada Housing Statistics program experiments with new administrative data sources instead of traditional survey-taking methods followed by linking them to Census data using state of the art record linkage techniques respecting privacy controls. Citizen and Business Facing Digital Economy
Canada Federal Statistics Canada Measuring Growth in International Visitors This initiative applies artificial intelligence techniques to new types of data sources to generate expenditures and finer geographic level data on the activities in the tourism sector. Business Facing Artificial Intelligence/Automation
City of Toronto Municipal NA The Enterprise Geospatial Environment This environment ensures that client divisions as well as outside stakeholders are able to access critical geospatial information in a centralized, maintained service. Citizen and Business Facing Open and Digital Government
City of Toronto Municipal NA Payment Service Provider - Transition This successful and seamless transition occurred from one payment service provider (Global Payments) to another payment service provider (Moneris). Internal and Business Facing Digital Economy
City of Toronto Municipal NA Vehicle for Hire Vehicle for Hire establishes new standards for taxi operation and legalizes Private Transportation Companies (PTCs), such as Uber and their drivers. Citizen and Business Facing Digital Economy
Quebec Provincial Chief Information Office Québec Data This website contains data and applications aimed at promoting enlightened decision making by all Quebecers and Québec enterprises. It also allows for the development of new ideas for improving government policies. Citizen and Business Facing Open and Digital Government
Quebec Provincial Chief Information Office IGO (for Open GIS Infrastructure) IGO (for Open GIS Infrastructure) is a Free Open Source Software for Geospatial (FOSS4G) developed in a joint effort by several Quebec government departements. Citizen Facing Open and Digital Government
Quebec Provincial Chief Information Office Cloud Directions With the cloud strategy covering the entire public bodies, Cloud Directions made changes to regulation of procurement and created a cloud broker. Business Facing Digital Economy
Quebec Provincial Chief Information Office Adopting the Strategy for a Digital Public Administration The adoption of digital strategy is for the purpose of providing focus on the person, taking a digital culture and accelerating transformation. Citizen and Business Facing Open and Digital Government
New Brunswick Provincial NA Digital New Brunswick (transformation strategy) This transformation strategy places citizens and businesses in New Brunswick at the centre of everything the provincial government does. Citizen and Business Facing Open and Digital Government
New Brunswick Provincial NA Cloud Services Policy The New Brunswick Government requires departments to consider the use of cloud services when updating or acquiring new IT solutions. Internal Open and Digital Government
New Brunswick Provincial NA Digital ID Digital Identity is a single reliable, accurate method for validating proof of New Brunswick citizenship. Comprehensive Digital Identity
New Brunswick Provincial NA MyLabs Mylabs is a multi-platform mobile application for citizens to view their lab test results online. Citizen Facing Open and Digital Government
New Brunswick Provincial NA Open Data Portal Open Data Portal deals with data sets of high value and operates software as a service (SaaS). Comprehensive Digital Economy
New Brunswick Provincial NA Education and Early Childhood Development (EECD) Business architecture This architecture is a business capability model for early childhood development services. Comprehensive Digital Well-Being
Durham Municipal Department of Finance 100% virtualization of ERP and cloud based disaster recovery of Regional Government HCM System This initiative virtualized the entire Enterprise Resource Planning System & Introduced Cloud based disaster recovery capabilities for the Human Capital Management (HCM) components. Internal Digital Economy
Canada Federal Canada Revenue Agency PSSDC Linked eAccounts Linked eAccounts establishes a convenient link between the CRA’s My Account for individuals and ESDC’s My Service Canada Account (MSCA), to which Canadians can login once to access services within a single secure session. Citizen Facing Digital Identity
Canada Federal Canada Revenue Agency PSSDC Direct Deposit and Address Sharing Initiative (DAISI) DAISI ensures that the process to update client information such as direct deposit banking information and address changes, takes less time, is consistent and less confusing. Business Facing Artificial Intelligence/Automation
Canada Federal Canada Revenue Agency PSSDC Auto-fill my return The Auto-fill my return service automatically fills in parts of an individual or business tax return making filing online easier. Citizen and Business Facing Artificial Intelligence/Automation
Canada Federal Canada Revenue Agency PSSDC ReFILE ReFILE is a new CRA service that allows electronic filers to submit adjustments through their certified software. Comprehensive Artificial Intelligence/Automation
Canada Federal Canada Revenue Agency PSSDC UX – My BizApp A mobile web application for small business owners and sole proprietors, allowing users to access financial information and perform transactions. Business Facing Digital Economy
Canada Federal Canada Revenue Agency PSSDC UX – Secure Portals Reengineering This initiative seeks to modernize the existing secure portals: My Account, My Business Account and represent a client by building a single, improved, user-friendly portal that can support existing and future Agency digital services. Citizen and Business Facing Digital Security
Canada Federal Canada Revenue Agency PSSDC Verified.Me Verified.me is a pilot project that would allow users to share attributes of their digital identity in a secure environment by obtaining verifiable information from banks, telecommunications and other participating institutions. Comprehensive Digital Identity
Canada Federal Veteran Affairs OSD Earnings Loss Benefit, and Career Transition Services This initiative is Digital Service Design is designed with the user at the centre of the process and is fully user tested with Veterans. Citizen Facing Digital Well-Being
Canada Federal Veteran Affairs OSD Pension for Life The Government of Canada is modernizing the financial package that Veterans receive in compensation for their service-related pain and suffering: ‘Pension for Life.’ Citizen Facing Digital Well-Being
City of Montreal Municipal NA Digital Presence Digital presence involves the deployment of 180 services, digital focused users. Citizen Facing Artificial Intelligence/Automation
City of Montreal Municipal NA Policy on Free Software and Hardware Adoption of a policy and related directives on software and hardware. Internal Other
City of Montreal Municipal NA Catalogue of Open Standards This catalogue has technical criteria obligations, is non-mandatory and general standardisation of open standards. Internal Open and Digital Government
City of Montreal Municipal NA Research and Development Program This initiative involves a minimumof $10 million over three years, information security, business Intelligence (predictive and prescriptive), artificial intelligence, and all reports, programs, algorithms are released under free licences. Internal Other
City of Montreal Municipal NA Open Standards for Communicating Objects This initiative involves the R&D project with McGill, urban cameras, radar, optimal methods of deployment and maintenance, the standard of environmental resistance, as well as network architectures RTF (IOT). Internal and Citizen Facing Open and Digital Government
City of Montreal Municipal NA Méthodes de vigies de marchés standardisée This initiative involves the application of open standards and the principle of technological neutrality, the principle of interoperability, interchangeability, positioning sourcing as well as the control of supplier relations. Internal Open and Digital Government
City of Montreal Municipal NA Impact Analysis Matrix The matrix is related to technological criteria, security, contractual clauses and includes all contractual clauses related to cloud solutions. Internal Digital Security
City of Montreal Municipal NA Policy on Open Data The Open Data Policy reflects commitment to transparency and accountability. Internal and Citizen Facing Open and Digital Government
City of Montreal Municipal NA Disclosure of Contacts with Suppliers The disclosure of contacts involves those both inbound and outbound, is a measure of transparency and control of lobbying. Citizen Facing Open and Digital Government
City of Montreal Municipal NA On Agenda Institutional Security Awareness Information This initiative includes capsules on-line training. Internal Digital Security
City of Montreal Municipal NA Wi-fi Network This was conducted by a communication agency (ZAP). Citizen Facing Other
City of Montreal Municipal NA Open Standards for Procurement There are more than 300. Internal Open and Digital Government
Alberta Provincial NA "MyAlberta Digital ID and MyAlberta Verify(id.alberta.ca)" MyAlberta Digital ID is an enterprise online identity management program that provides secure way for citizens organizations and businesses to access government services online. Citizen and Business Facing Digital Identity
Alberta Provincial NA MyAlberta Evacuation Payment System The system showcases the transformative potential of MyAlberta Verify, which is being leveraged to provide a fast and convenient way to receive evacuation payments during a disaster. Citizen Facing Digital Well-Being
Alberta Provincial NA MyAlberta eServices Single secure online market; website provides an easy way to pay for government services online such as FOIP reuqests, fines, Alberta Parks passes, and various events, permits and licenses. Citizen and Business Facing Digital Economy
Quebec Provincial Ministry of Labour, Employment and Social Solidarity Registry of Firearms With this initiative, the registration of a firearm is done through the registration of prescribed information in a file held in the form of a record. Internal and Citizen Facing Artificial Intelligence/Automation
Quebec Provincial Ministry of Labour, Employment and Social Solidarity Zone Enterprise The business area is intended to be the sole gateway of transactional government services online. Internal and Business Facing Digital Economy
Nova Scotia Provincial NA MyHealthNS (Department of Health & Wellness) The goal of the project was to find out what changes can be made to improve TIENET and PowerSchool. Comprehensive Digital Well-Being
Nova Scotia Provincial NA Ask the User – Education (Joint project between Service Nova Scotia, Internal Services and Education The Council to Improve Classroom Conditions has identified the iNSchool software systems TIENET (Technology for Improving Education Network) and PowerSchool as having a major impact on teachers. The goal of the project was to find out what changes can be made to improve TIENET and PowerSchool. Internal and Citizen Facing Digital Economy
Nova Scotia Provincial NA Innovation Garage (1st in Canada) The Garage is a place to bring a problem and have access to people and tools to solve the problem…a place to take something that is broken; a place to tune-up; a place to create new and better. Internal and Business Facing Other
Nova Scotia Provincial NA Public Health System (Panorama) – Cloud Service Built for and by all Canadian jurisdictions and IBM, the system is an Industry Leading Communicable Disease Surveillance and Management System for Public Health Professionals. Citizen and Business Facing Digital Well-Being
Nova Scotia Provincial NA Procurement E-bidding E-bidding is a process in which suppliers submit electronic bids to open and/or invitational competitions. Internal and Business Facing Digital Economy
Nova Scotia Provincial NA Nova Scotia Open Data Portal Enhancement Program seeks to enhance open data portal and hopes for outcomes to further support transparency and accountability, public engagement, economic growth and create opportunities. Citizen and Business Facing Open and Digital Government
Nova Scotia Provincial NA Nova Scotia Login Service The service includes a trusted credential for citizens and next steps include evolving digital identity as a platform, providing higher levels of assurance for identity validation. Citizen and Business Facing Digital Identity
Nova Scotia Provincial NA Business Start-up Bundle The bundle is a digital service designed to make it easier for individuals to understand the requirements to start a business in Nova Scotia and for the process to be easier and clearer. Citizen and Business Facing Other
Nova Scotia Provincial NA Heating and Rebate Assistance Program Digital Service Applied a human centred service design approach to transformation. Citizen Facing Other
Nova Scotia Provincial NA Open Government supported by Digital Delivery and overhaul of Access and Privacy Services in Nova Scotia This initiative offers access to information from start to finish though an online portal; Nova Scotia merged the access and privacy services scattered across departments into one corporate unit. Comprehensive Open and Digital Government
Nova Scotia Provincial Education and Early development Homework Hub A technology-based learning resource and service to strengthen the Nova Scotia Mathematics Strategy, to help close the achievement gap, as well as provide homework support for high school mathematics, for both students and parents. Citizen Facing Open and Digital Government
Nova Scotia Provincial Department of Community Services Disability Support Program (DSP) (Flex Independent Program) The funding through this program provides a participant with the flexibility to create, self-direct and manage their individual support plan based on assessed need. Citizen Facing Digital Well-Being
Nova Scotia Provincial Internal Services Open Data Contest In partnership with Dalhousie, the contest invited youth to innovate using data available through the portal. Citizen Facing Open and Digital Government
Nova Scotia Provincial Internal Services IT Service Management (Client Self-Service) An online client self-service portal as a new service that allows clients to request --products, services, or report problems--using an online service as another option to calling and emailing. Business Facing Digital Economy
Nova Scotia Provincial Service Nova Scotia Registry of Motor Vehicles (RMV) Customer Wait Time Improvements The improvements are meant to reduce the time associated with the care and control of serialized vehicle permits. Internal and Citizen Facing Other
Nova Scotia Provincial Labour and advanced education MyPATH Student Assistance’s Personal Assistance Tracking & History- student portal that offers greater self-service, more information, and which eliminates paper moving in and out of the office. Internal and Citizen Facing Other
Nova Scotia Provincial Labour and advanced education Case Management Process Framework “CM Framework” The CM Framework was instrumental in breaking down the siloed approach to case management, achieving a unified and effective approach to managing matters coming before the Board. Internal Other
Nova Scotia Provincial Labour and advanced education Nova Scotia Works The initiative provides a suite of employment services, under one common brand, that would help Nova Scotians understand, prepare for and attach to employment, while helping businesses find, recruit, hire, manage and develop the talent needed to be more productive in a global economy. Comprehensive Digital Economy
Nova Scotia Provincial Labour and advanced education Atlantic Apprenticeship Harmonization Project The goal of the project is to have ten Red Seal trades harmonized throughout the region (by 2017) and to develop a shared Information Technology (IT) system (by 2019). The AAHP is also implementing common policies and processes across the board for consistency in apprenticeship training and certification requirements. Citizen and Business Facing Digital Economy
Nova Scotia Provincial Labour and advanced education Shared Apprenticeship Management Solution Project Team In working together with the five provinces (Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia and Prince Edward Island) and ESDC, the provinces will be able to receive a new, state-of-the-art system for a fraction of that cost. Internal and Business Facing Digital Economy
Nova Scotia Provincial Health and Wellness (DHW) DHW Redesign Team The DHW Redesign Team conducted a review of effective use of resources, an assessment of current state and future capacity needs in new areas such as advanced analytics with a purpose of ensuring the internal focus, functions, resources and structures were aligned to reflect and enable Minister's governance role and core functions. Internal Digital Well-Being
Nova Scotia Provincial Health and Wellness (DHW) Proof of Concept Project – Data Warehouse This initiative's team researched leading practice in modern data warehousing and assessed new tools relative to their requirements. Internal Other
Nova Scotia Provincial Internal Services Category Management (Procurement) The Government of Nova Scotia Internal Services transformed its organization to a category management approach; a process that relies on cross-functional teamwork to produce procurement outcomes that meet clients’ (IWK and NSHA) needs. Internal and Business Facing Other
Nova Scotia Provincial Internal Services and Health and Wellness Contract Management Framework The groups championing this initiative developed a Contract Management Framework (CMF) and associated Toolkit. The CMF and toolkit are guideposts, to assist contract management at a high level, that is adaptable to many contract contexts. Internal and Business Facing Other
Nova Scotia Provincial Sysco, HealthPRO, Internal Services, IWK Nova Scotia Food Program NSHA and IWK now access contracts with national volume which resulted in cost savings and rebates and did not require ISD to duplicate the work of tendering 100+ contracts. Internal Other
Nova Scotia Provincial Internal Services Go Paperless- Risk Management Move to paperless claims submissions from all government departments and ABC. Internal Digital Government
Nova Scotia Provincial Internal Services Combined Janitorial Services To combine the procurement of janitorial services for multiple provincially owned buildings near each other. Janitorial services contracts that were originally tendered for three separate provincially-owned building were tendered in one combined RFP with the option to award to multiple successful proponents. Internal and Business Facing Other
Nova Scotia Provincial Internal Services Business Relationship Management Program BRM provides ICT Services with insight around Business Partner departmental priorities and upcoming initiatives. Internal Digital Economy
Nova Scotia Provincial Internal Services TeamMate (Electronic Audits at Internal Audit Centre) TeamMate is a software that eliminates the barriers associated with paper-filled binders and disconnected electronic files, driving efficiencies into all facets of the internal audit workflow. Internal Digital Economy
Nova Scotia Provincial Internal Services, Office of Service Nova Scotia, ICT Services Identify and Credential Access Management The notion of this initiative is to allow a member of the public (citizen, business) to establish a “login identifier” that can be used to access any government service. The service can be scaled up to provide increasing levels of identity assurance. Comprehensive Digital Identity
Nova Scotia Provincial Internal Services Electronic Storage and Retrieval of Financial Transactional Documents This initiative allows the process of retrieving an individuals' documents to be quicker as all records management is now electronic. Internal Digital Economy
Nova Scotia Provincial Internal Services Flex-Able Work Flex-Able Work enables all staff using existing technologies and the introduction of portable technology, amending some workplace practices and minor business process changes. Internal Digital Economy
Nova Scotia Provincial Internal Services Procurement Training Plan The Government of Nova Scotia Internal Services developed a proactive Procurement Training Plan to improve training service and increase buyer and supplier knowledge of procurement processes and opportunities. Comprehensive Digital Economy
Nova Scotia Provincial Internal Services Information Access and Privacy (IAP) Consolidation and implementation of Access to Information Account (on-line submissions) and Disclosure Log IAP services from across government were consolidated into the Department of Internal Services in an online format increasing transparency and accountability, with a new FOIPOP case management system implemented to support operations. Internal Open and Digital Government
Nova Scotia Provincial Internal Services Remote Payment Processing The Payroll Accounting and Tax Compliance grup and the Payment Processing group have enabled their respective teams to initiate and conclude their payment runs from off-site locations using secure connections and VPN accounts. Internal Digital Economy
Nova Scotia Provincial Labour and advanced education Early Mediation of Labour Board Matters Nova Scotia identified a creative way to bring greater resources, expertise, and options for resolving issues to Nova Scotians who access the Labour Board process, with early indicators suggesting that this approach will serve as an effective means for resolving issues in a timely manner. Internal and Citizen Facing Open and Digital Government
Nova Scotia Provincial Labour and advanced education Western Valley REN LMI Dashboard The dashboard is structured to present key regional data using population statistics from Census Canada and provides a “data visualization” of the region in terms of labour market and workforce development. Internal and Business Facing Open and Digital Government
Nova Scotia Provincial Labour and advanced education The Small Business Safety Toolkit A collaborative process with business and industry to understand, then address the salient needs of small businesses in making their workplaces safer. Internal and Business Facing Digital Well-Being
Nova Scotia Provincial Labour and advanced education (LAE), Department of Community Services Adult High School Co-op Program LAE expanded experiential and credit options available to Co-op students at the Adult High schools (AHS) in West Hants and Kings Country. The additions to the program include credits in Food Technology and Food Preparation, and Food and Hospitality, with the intent to add a Food Service component in a future iteration. Citizen Facing Digital Economy
Nova Scotia Provincial Labour and advanced education LaMPSS for Business A common system and set of business processes developed to focus on the administration of labour market programs and services for four provincial partners. Citizen and Business Facing Digital Government
Nova Scotia Provincial Labour and advanced education LEAN Program Review of the Cooperative Education Incentive A LEAN Program Review was conducted prior to transitioning into Labour Market Programs Support System (LaMPSS), involving data-driven decision making. Citizen and Business Facing Digital Economy
Nova Scotia Provincial Education and Early development Working Differently with Teacher Teams Used Google Apps for Education during the design process for the renewed 4-6 curriculum. Citizen and Business Facing Digital Economy
Nova Scotia Provincial Nova Scotia Apprenticeship Agency, Nova Scotia Community College, Communications Nova Scotia Joint Stewardship Initiative The initiative seeks to improve apprenticship processes and associated programs. Citizen Facing Digital Economy
Nova Scotia Provincial Department of Community Services Sexual Violence Strategy Innovative and creative public awareness campaign supported receiving international recognition, with online training developed supporting survivors of sexual violence. Citizen Facing Digital Well-Being
Nova Scotia Provincial Communications Nova Scotia among other departments and stakeholders Brand Strategy A new, visual platform for all print and digital public facing government communications to ensure a consistent brand for government and help the public recognize government programs and services. Internal Digital Economy
Nova Scotia Provincial Multiple departments and stakeholders Nova Scotia Social Enterprise Strategy Identifies the roles of both government and private sector partners in advancing the Social Enterprise Strategy in the province. Internal and Business Facing Open and Digital Government
Nova Scotia Provincial Fisheries and Aquaculture, in collaboration with other departments and regional offices Regional Participation in GoverNEXT AGM Regional Participaton Governext AGM established a committee in 2016 to facilitate and implemented an approach to livestream the GoverNEXT AGM to the region, and this digital resource enabled regional staff to be included in a Halifax-based event from other locations. Internal Open and Digital Government
Canada Federal Canada Food Inspection Agency CFSIN An open by default federal initiative that strengthens the ability of Canada’s food safety authorities to share information. Comprehensive Digital Well-Being
British Columbia Provincial Chief Information Office Verifiable Organizations Network The Verifiable Organizations Network is making use of blockchain/distributed ledger technology designed for identity among other resources to design and deliver an open, unified and trusted network of verifiable organizational data for people and services. Citizen and Business Facing Blockchain
British Columbia Provincial Chief Information Office BC Services Card BC Services Card is a multi-year project to develop smartcard credential and associated identity information management system. Citizen Facing Digital Identity
British Columbia Provincial Chief Information Office Medical Services Plan (MSP) The MSP digital experience is a project that enables the public to electronically submit applications for MSP enrolment and MSP premium assistance via Corporate GCPE’s Gov.bc.ca website. Comprehensive Digital Government
British Columbia Provincial Chief Information Office Personalized Digital Services These services allow Government websites and apps to tailor what services are presented to people, and present guided pathways to services, based on what British Columbians decide to share. Citizen Facing Digital Economy
British Columbia Provincial Chief Information Office BC Developers’ Exchange Continuous Service Improvement Lab (CSI Lab) provides continuous improvements to ongoing initiatives in the BC CIO, such as the the design of a digitized service for rapid procurement and contracting of vendor supplied agile teams as well as working proof of concept for blockchain enabled verified digital identity information for registered corporations. Internal Digital Economy
British Columbia Provincial Chief Information Office Defensible Security Defensible security is a published framework outlining minimum security requirements in an actionable way to achieve compliance level security controls. Internal Digital Security
British Columbia Provincial Chief Information Office Salesforce Canadian Public Cloud Data Centre Addendum Execution This execution enables British Columbian Government to use data-sovereign Salesforce Canadian Cloud, and that the Salesforce data centre is is privacy and security compliament. Internal Digital Security

Related Pages and Working Groups

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Contact

  • Email ZZCIOBPL@tbs-sct.gc.ca
  • Chief Information Office
  • Treasury Board of Canada Secretariat