Difference between revisions of "EODMS How-To Guide"

 
(59 intermediate revisions by the same user not shown)
Line 1: Line 1:
<multilang>
+
[[FR:SGDOT_Guide_rapide]]
@en|
 
  
=Frequently Asked Questions=
+
This page shows is how-to guide from the support team to users. For more general information, you can visit the [[Earth Observation Data Management System (EODMS)|EODMS]] page.
The EODMS FAQ page shows common questions the support team receives from users. The answers can serve as training material to help new users get up and going. For more general information, you can visit the [[Earth Observation Data Management System (EODMS)|EODMS]] page.
 
Please see the following articles to help you.
 
  
__TOC__
+
We invite you check out these articles to help you on your way!
 +
 
 +
== Website ==
 +
 
 +
=== The application is so small compared to NRCan menu and banner. Can I make it bigger? ===
 +
Yes! Use the fullscreen button top-right:
 +
 
 +
[[File:Eodms-fullscreen-button.png|800px]]
 +
 
 +
=== I am getting an error when I visit the site. How do I stop this? ===
 +
The website has likely been upgraded while you were using it. Simply navigate to the site and CTRL+F5 (most browsers)
  
 
== Maps ==
 
== Maps ==
Line 15: Line 22:
 
* Select "Select Base Map"
 
* Select "Select Base Map"
 
* In the "Select Base Map" Window, choose expand "Reset Map" and click, "OK" to the warning.
 
* In the "Select Base Map" Window, choose expand "Reset Map" and click, "OK" to the warning.
 +
* Close the window
 +
 +
=== How do I change my map? ===
 +
* At the top-left of the map, select "Map Options"
 +
* Choose "Select Base Map"
 +
* Choose a map from the list.
 
* Close the window
 
* Close the window
  
Line 44: Line 57:
 
# Finally click on "5. Submit Search", then click the "Search Button" [[File:EODMS-FAQ-NAPL-Data.png|frameless|973x973px]]
 
# Finally click on "5. Submit Search", then click the "Search Button" [[File:EODMS-FAQ-NAPL-Data.png|frameless|973x973px]]
  
=== How do I search for a particular National Air Photo Library Photo ===
+
=== How do I search for a particular National Air Photo Library Photo (i.e. Roll and Photo Number)===
 
To find a particular National Air Photo Library (NAPL) photo using Roll Number and/or Photo Number:
 
To find a particular National Air Photo Library (NAPL) photo using Roll Number and/or Photo Number:
 
# From the Start Page, start a new search by clicking, the "Search for Earth Observation Data and Aerial Photographs" link
 
# From the Start Page, start a new search by clicking, the "Search for Earth Observation Data and Aerial Photographs" link
 
# Next, click on "2. Select Dates" and select "Any Time" [[File:EODMS-FAQ-NAPL-Dates.png]]
 
# Next, click on "2. Select Dates" and select "Any Time" [[File:EODMS-FAQ-NAPL-Dates.png]]
 
# Next, click on "3. Select Data" and select "National Area Photo Library" [[File:EODMS-FAQ-NAPL-Data-1.png|frameless|470x470px]]
 
# Next, click on "3. Select Data" and select "National Area Photo Library" [[File:EODMS-FAQ-NAPL-Data-1.png|frameless|470x470px]]
# Next, click on "4. Select Data Options" and enter your Roll Number (e.g. A24565) and/or Photo Number (e.g. 0105) [[File:EODMS-FAQ-NAPL-DataOptions.png|frameless|958x958px]]
+
# Next, click on "4. Select Data Options" and enter your Roll Number (e.g. A24565) and/or Photo Number. You can also use wildcards such as "%" and "_". For example, <nowiki>%15</nowiki> will find "0015", "0115", etc. Using "01_9" will find "0109", "0119", and so on.
 +
[[File:Eodms-napl-search-data-options-wildcard.png|frameless]]
 
# Finally click on "5. Submit Search", then click the "Search Button" [[File:EODMS-FAQ-NAPL-Data.png|frameless|973x973px]]
 
# Finally click on "5. Submit Search", then click the "Search Button" [[File:EODMS-FAQ-NAPL-Data.png|frameless|973x973px]]
  
 
=== How do I search for data near a given city or area of interest? ===
 
=== How do I search for data near a given city or area of interest? ===
To find data near a desired area e.g. a National Air Photo Library (NAPL) over Barry's Bay, ON, CA simply
+
To find data near a desired area e.g. a National Air Photo Library (NAPL) over Barry's Bay, ON, CA" simply
 
# From the Start Page, start a new search by clicking, the "Search for Earth Observation Data and Aerial Photographs" link
 
# From the Start Page, start a new search by clicking, the "Search for Earth Observation Data and Aerial Photographs" link
 
# Next, click on the "1. Select an Area of Interest" Search Criteria grouping (grey header #1)
 
# Next, click on the "1. Select an Area of Interest" Search Criteria grouping (grey header #1)
# Select the "Draw an Area" option
+
# OPTION 1: Select the "Draw an Area" option
# Select a pink shape option e.g. the Rectangle.
+
## Select a pink shape option e.g. the Rectangle.
# Next, go to the map on the right, and draw a shape around the area of interest.
+
## Next, go to the map on the right, and draw a shape around the area of interest.
 +
# OPTION 2: You can also use the "Enter Coordinates" option and enter a latitude and longitude and click "Draw"
 
# Notice how you area is reflected on the map in pink.
 
# Notice how you area is reflected on the map in pink.
 
# Finally click the last Search criteria grouping "5. Submit Search", then click the "Search Button"
 
# Finally click the last Search criteria grouping "5. Submit Search", then click the "Search Button"
Line 67: Line 82:
  
 
[[File:EODMS-FAQ-Dates.png|frameless|1072x1072px]]
 
[[File:EODMS-FAQ-Dates.png|frameless|1072x1072px]]
 +
 +
===How do I narrow my search to return aerial photos with a preview (i.e. thumbnail)? ===
 +
 +
To narrow your search to aerial photos with a preview (i.e. thumbnail):
 +
# From the Start Page, start a new search by clicking, "Search”
 +
# Next, click on the "3. Select Data" section and select “National Air Photo Library” 
 +
# Next, click on the "4. Select Data Options" section and select “true” from “Preview Available” dropdown. [[File:Napl-preview-search.png]]
 +
#  Once your results are showing you can preview the image by following How can I preview an image? article.
 +
 +
=== Can I change the map to a Polar Stereographic Projection? ===
 +
 +
RCM EODMS users can select a base map that has the option of changing the projection:
 +
 +
# Choose “Map Options” in the upper left corner of the reference map
 +
# Choose “Select Base Map”
 +
# Select the “Canadian Base Map” and close the window
 +
# Select “Map Options”
 +
# Select “Change Projection”
 +
# Choose one of the PS projections (EPSG:10403 is recommended)
  
 
== Working with Results ==
 
== Working with Results ==
Line 102: Line 136:
 
# click the checkbox
 
# click the checkbox
 
# Observe the preview on the map.
 
# Observe the preview on the map.
# '''Note''': In the case of NAPL aerial photos, you may see a place holder image. This usually means digitization has not been completed and the photo still resides on film only. You can contact NAPL directly to see if they can provide a preview:
+
# '''Note''': In the case of NAPL aerial photos, you may see a place holder image. This usually means digitization has not been completed and the photo still resides on film only.
https://www.nrcan.gc.ca/earth-sciences/geomatics/satellite-imagery-air-photos/air-photos/photo-collection/9707
+
 
 +
=== Why do only certain aerial photos have a preview? ===
 +
 
 +
While the EODMS catalog contains over 3.5M aerial photo records, only a percentage of those have actually been digitized from original film. Only successfully digitized photos which have been loaded into the system have a preview available.
  
 
== Ordering ==
 
== Ordering ==
Line 118: Line 155:
 
# With results loaded, check the "Order" checkbox [[File:EODMS-FAQ-NAPL-CartTab.png|frameless|723x723px]]
 
# With results loaded, check the "Order" checkbox [[File:EODMS-FAQ-NAPL-CartTab.png|frameless|723x723px]]
 
# Select your Media Type, File Format, Image Resolution, Level of Compression, check the "Select item(s)" checkbox and finally, click the "Update Cart" button.  '''Note''': If you would like a different Image Resolution than what is listed, you can specify later in another screen.  [[File:EODMS-FAQ-NAPL-OrderScreen.png|frameless|1019x1019px]]
 
# Select your Media Type, File Format, Image Resolution, Level of Compression, check the "Select item(s)" checkbox and finally, click the "Update Cart" button.  '''Note''': If you would like a different Image Resolution than what is listed, you can specify later in another screen.  [[File:EODMS-FAQ-NAPL-OrderScreen.png|frameless|1019x1019px]]
# Review your cart one last time and click "Submit Aerial Photo Order"  Note: While pricing shown as N/A on EODMS, these images are not free and payment will be made directly with the NAPL order desk once they process your order. For complete list of pricing you can visit: https://www.nrcan.gc.ca/earth-sciences/geomatics/satellite-imagery-air-photos/air-photos/photo-collection/9707 [[File:EODMS-FAQ-NAPL-CartSubmit.png|frameless|1347x1347px]]
+
# Review your cart one last time and click "Submit Aerial Photo Order"  Note: While pricing shown as N/A on EODMS, these images are not free and payment will be made directly with the NAPL order desk once they process your order. For complete list of pricing you can visit: https://www.nrcan.gc.ca/earth-sciences/geomatics/satellite-imagery-air-photos/air-photos/photo-collection/9707 <br/> [[File:Napl-submit-cart.png|459x459px]]
# Finally enter a name for your order and any additional comments, e.g. a custom image resolution, the reason you are making this purchase. [[File:EODMS-FAQ-NAPL-NameDesc.png|frameless|459x459px]]
+
# Finally enter a name for your order and any additional comments, e.g. a custom image resolution, the reason you are making this purchase. If you want an oblique photo you can specify that here. [[File:EODMS-FAQ-NAPL-NameDesc.png|frameless|459x459px]]
 
# Your order is now submitted to NAPL. Your cart will show as "SAVED" which is correct. You will also receive an email confirming receipt of your cart. Payment will be requested by the NAPL order desk my phone or email.
 
# Your order is now submitted to NAPL. Your cart will show as "SAVED" which is correct. You will also receive an email confirming receipt of your cart. Payment will be requested by the NAPL order desk my phone or email.
 +
 +
=== How do add many images to a cart at once? ===
 +
 +
# On the results tab, click the, "Select Options" button, then click "Select/Deselect All Viewable Records" <br/>[[File:Select-all.png]]
 +
# Observe all results on that results page are selected and a colour highlight appears in the list and the map.
 +
# Next, click the, "Select Options" button again, then click "Order", then "Add To Cart" <br/>[[File:Order-addtocart.png]]
 +
# On the order options window, specify any order options. Note: These will be applied to all selected items <br/>[[File:Multi-image-order-dialog.png]]
 +
# Observe all the results from that page are loaded into a cart.
 +
# You can add a maximum of 100 items in your cart.
 +
 +
=== Are National Air Photo Library Photos Free? ===
 +
Some photos are free, but most are not, despite the "$0", order requires payment. Full pricing on NAPL can always be found here: https://www.nrcan.gc.ca/earth-sciences/geomatics/satellite-imagery-air-photos/air-photos/photo-collection/9707
  
 
=== How do I know the prices of National Air Photo Library Photos ===
 
=== How do I know the prices of National Air Photo Library Photos ===
 
Full pricing on NAPL can always be found here: https://www.nrcan.gc.ca/earth-sciences/geomatics/satellite-imagery-air-photos/air-photos/photo-collection/9707
 
Full pricing on NAPL can always be found here: https://www.nrcan.gc.ca/earth-sciences/geomatics/satellite-imagery-air-photos/air-photos/photo-collection/9707
  
=== I received an email re: my NAPL order saying, "Your image request(s) (Order ID: 1234) have failed" ===
+
=== I received an email saying my order has failed. Why? ===
A failed email notification for an NAPL order can result if you attempted to use the "Reconfigure and Submit Order" menu option on an order which is already properly "SAVED". Doing this not necessary as submitting the order the first time correctly sends an email to the NAPL order desk for processing. An order marked as "SAVED" is correct and no further action is required on your part and you can ignore the failed notification.  
+
A failed email notification for an order is often for the following reasons:
 +
# For NAPL: It often results if you attempted to use the "Reconfigure and Submit Order" menu option on an order which is already properly "SAVED". Doing this not necessary as submitting the order the first time correctly sends an email to the NAPL order desk for processing. An order marked as "SAVED" is correct and no further action is required on your part and you can ignore the failed notification.  
 +
# For RCM: For general public users, orders often fail because an order was placed on an item that is not available to the public. For more information on RCM open data, consult [https://wiki.gccollab.ca/Earth_Observation_Data_Management_System_(EODMS)#EODMS RCMOpenData]. If you are interested in expanded RCM Vetted access, please see [https://wiki.gccollab.ca/Earth_Observation_Data_Management_System_(EODMS)#RADARSAT_CONSTELLATION_MISSION_.28RCM.29 RCM Vetted Access]
 +
# For any other situation, we invite you to re-submit your order using the Resubmit option as follows:
 +
[[File:Resubmit.png|frameless|Resubmit]]
  
If this is not the case, proceed to contact the EODMS support desk.
+
To verify the order failed reason, simply click on the Order Status link on the homepage and then on the order name. Use the Contact Us page if you still require help.
  
 
=== I am trying to order RADARSAT images, but when I click the order checkbox I am presented with Order Desk information ===
 
=== I am trying to order RADARSAT images, but when I click the order checkbox I am presented with Order Desk information ===
  
This message is presented for the *RADARSAT-1 Raw Catalog* and *RADARSAT-2 Raw Catalog* collections. You should instead re-do your search by selecting the "RADARSAT-1 Open Data Products [Online]" or the "RADARSAT-2 Products
+
This message is presented to users who are not logged in as well as for RAW collections (e.g. *RADARSAT-1 Raw Catalog*, *RADARSAT-2 Raw Catalog*). You should instead login (or register for an account) and once logged-in, re-do your search by selecting the "RADARSAT-1 Open Data Products [Online]" or the "RADARSAT-2 Products [Online]" collection.
[Online]" collection.
 
 
 
=== When I try to order a CCRS Thematic Dataset, I get an error, "You are not permitted to add more than 25 items to your cart. Please select fewer items or narrow your search for Value-Added Satellite Products" ===
 
 
 
Because of the time-series nature of CCRS thematic datasets, the size of the product depends on how wide you chose your start and end time. For example, attempting to download the MODIS 10-day composite time series product for all time (e.g. start time 2016 - 2019) amounts to a 1.36 TB product. To reduce the size of your product to enable ordering, re-do your search with a more narrow time window e.g. Jan 01 2019 - Jan 17 2019 which amounts to a smaller 26 GB.
 
  
 
=== Now that I have submitted my aerial photo order, how long does the order desk production process take?  ===
 
=== Now that I have submitted my aerial photo order, how long does the order desk production process take?  ===
Line 143: Line 191:
 
Ordering times can vary. You can always followup on the status on your order by contacting the NAPL order desk directly:
 
Ordering times can vary. You can always followup on the status on your order by contacting the NAPL order desk directly:
 
https://www.nrcan.gc.ca/earth-sciences/geomatics/satellite-imagery-air-photos/air-photos/photo-collection/9707
 
https://www.nrcan.gc.ca/earth-sciences/geomatics/satellite-imagery-air-photos/air-photos/photo-collection/9707
 +
 +
=== How do I create a standing order? ===
 +
[[File:Standing-order.png]]
 +
# Perform a new search
 +
# hit "+ Select Dates"
 +
# Select a *future* time range
 +
# (Optional) Refine the search with data options, or area of interest
 +
# hit "Submit Search" then the "Search" button. Name you "Watch Mode" search.
 +
# Observe the "Saving Watch Mode" and let the search finish.
 +
# Go back to Start tab, Click "Watch Searches" and select your search
 +
# Under the "Subscription" tab, set you notification preference e.g. "Only when results are found"
 +
# Under the "Standing Order" tab and check the "Enable Standing Orders" checkbox. Enter "5" or less into the Maximum number of standing orders field. Select Delivery Type to "Download".
 +
# Click "Save".
  
 
== Download ==
 
== Download ==
 
=== How do I download my order data ===
 
=== How do I download my order data ===
When your order is ready, you will receive an email from EODMS with the subject "EODMS Image Request Delivery Notification". To download your data, you have a few options:
+
When your order is ready, you will receive an email from EODMS with the subject "EODMS Image Request Delivery Notification". To download your data, click the https link in the email e.g. https://data.eodms-sgdot.nrcan-rncan.gc.ca/public/carts/xxx-xxx-xxx-xxx-xxxx to open a browser and prompt you to enter your EODMS username and password.
# Click the ftp link in the email e.g. ftp://data.eodms-sgdot.nrcan-rncan.gc.ca/public/carts/xxx-xxx-xxx-xxx-xxxx to open a browser and prompt you to enter your EODMS username and password.
+
 
# Click the https link in the email e.g. https://data.eodms-sgdot.nrcan-rncan.gc.ca/public/carts/xxx-xxx-xxx-xxx-xxxx to open a browser and prompt you to enter your EODMS username and password.
+
=== How do I bulk-download files without having to click one-by-one in my browser ===
# Use an FTP client (e.g. Filezilla, Windows Command Line ftp.exe) and use hostname data.eodms-sgdot.nrcan-rncan.gc.ca, and your EODMS username and password. If the setting allows, select to use Passive Mode.
+
 
 +
We invite you to use a terminal to download your orders. Don't forget the trailing '/' at the end of the url directory:
 +
 
 +
For a restricted cart, using username and password (for RCM data):
 +
  wget --recursive -e robots=off --no-parent -l inf --no-directories --http-user XXX --http-password XXX https://data.eodms-sgdot.nrcan-rncan.gc.ca/rcm/carts/123456789-cc12-4e0b-93dc-b11ab84fd1fd/
  
'''Note: Some government departments have reported issues with FTP access. This is usually attributed to a firewall issue at the department end. FTP access to the open Internet is a service that should always be up.'''
+
For, for '''public''' cart (e.g. NAPL, RADARSAT-1, Canada Lands) you may run '''without username and password''':
 +
  wget --recursive -e robots=off --no-parent -l inf --no-directories https://data.eodms-sgdot.nrcan-rncan.gc.ca/public/carts/123456789-cc12-4e0b-93dc-b11ab84fd1fd/
 +
 
 +
You can also bulk download open data, such as all the NRCan emergency flood maps for 2023
 +
  wget --recursive -e robots=off --no-parent -l inf --no-directories https://data.eodms-sgdot.nrcan-rncan.gc.ca/public/EGS/2023/Flood/CAN/QC/
 +
 
 +
...or all the NAPL photos for roll number 22042 captured of Tuktoyaktuk, NWT:
 +
  wget --recursive -e robots=off --no-parent -l inf --no-directories https://data.eodms-sgdot.nrcan-rncan.gc.ca/public/NAPL_PNA/22000/22042/
 +
 
 +
If you are on Windows, you can download wget from https://eternallybored.org/misc/wget/. You can also customize directory options per https://www.gnu.org/software/wget/manual/wget.html#Directory-Options. `CTRL+C` to interrupt. For more advanced users, we recommend the https://github.com/eodms-sgdot/eodms-cli to perform searches, save results and downloads all from the command line.
  
 
=== I downloaded my image order. What software can I use to view the images?===
 
=== I downloaded my image order. What software can I use to view the images?===
Line 174: Line 248:
  
 
For all other collections, this service is not yet available. The EODMS team is working hard to make this service available for all open collections.
 
For all other collections, this service is not yet available. The EODMS team is working hard to make this service available for all open collections.
 +
 +
=== My RCM order was fulfilled with more than 1 product zip files ===
 +
e.g.
 +
  RCMX_OKXXXXXX_PKXXXXXXX_1_BEAMMODE_20XXXXXX_XXXXXX_VV_VH_GRD.zip, RCMX_OKXXXXXX_PKXXXXXXX_2_BEAMMODE_20XXXXXX_XXXXXX_VV_VH_GRD.zip.
 +
Often images are acquired in a longer swaths and then when processed, are broken down into multiple products/images. SAR image processing applications can typically stitch them back together.
  
 
== User Account Information ==
 
== User Account Information ==
Line 188: Line 267:
  
 
# As your username is case sensitive, please ensure that you are entering all uppercase and lowercase correctly
 
# As your username is case sensitive, please ensure that you are entering all uppercase and lowercase correctly
# Your account may be disabled, despite entering correct username and password. Please contact EODMS support team (mailto:nrcan.eodms-sgdot.rncan@canada.ca) to have it reactivated.
+
# Your account may be disabled, despite entering correct username and password. Please contact EODMS support team (mailto:eodms-sgdot@nrcan-rncan.gc.ca) to have it reactivated.
  
 
=== How do I update my account information (e.g. email address, password)? ===
 
=== How do I update my account information (e.g. email address, password)? ===
Line 199: Line 278:
 
=== Can I change my username after my account has been created? ===
 
=== Can I change my username after my account has been created? ===
  
Unfortunately no. You can however create a new account and any special privilges will be transfered over.
+
Unfortunately no. You can however create a new account and any special privileges will be transferred over.
  
 
=== I forgot my password, How do I retrieve it? ===
 
=== I forgot my password, How do I retrieve it? ===
Line 209: Line 288:
 
=== I forgot my username. How do I retrieve it? ===
 
=== I forgot my username. How do I retrieve it? ===
  
You can contact the EODMS support team (mailto:nrcan.eodms-sgdot.rncan@canada.ca) and provide you first name, last name, and email address used to register the account and it will be provided by email.
+
You can contact the EODMS support team (mailto:eodms-sgdot@nrcan-rncan.gc.ca) and provide you first name, last name, and email address used to register the account and it will be provided by email.
 
 
== API Access ==
 
 
 
=== Can I access EODMS using an API ===
 
 
 
EODMS is OGC compliant and provides many API accesses. See this document for full details:
 
[[File:EODMS OGC Services.pdf|none]]
 
 
 
@fr|
 
 
 
= Foire Aux Questions =
 
La page FAQ EODMS présente les questions courantes que l'équipe de support reçoit des utilisateurs. Les réponses peuvent servir de matériel de formation pour aider les nouveaux utilisateurs à se lever et à partir. Pour des informations plus générales, vous pouvez visiter la page [[Earth Observation Data Management System (EODMS)|SGDOT]].
 
S'il vous plaît voir les articles suivants pour vous aider.
 
 
 
__TOC__
 
 
 
== Cartes ==
 
 
 
=== Comment réinitialiser ma carte? ===
 
Pour réinitialiser votre fond de carte:
 
* En haut à gauche de la carte, sélectionnez "Options de la carte".
 
* Sélectionnez "Sélectionner la carte générale"
 
* Dans la fenêtre "Sélectionner la carte générale", choisissez "Réinitialiser la carte" et cliquez sur "Fermer" pour afficher l'avertissement.
 
* Ferme la fenêtre
 
 
 
=== Comment utiliser ma propre carte de base ===
 
Pour ajouter votre propre carte de base:
 
* Sélectionnez "Options de la carte" (en haut à droite de la carte)
 
* Sélectionnez "Sélectionner la carte de base",
 
* Sélectionnez "Import Map"
 
* Choisissez l'un des types de carte et cliquez sur "Suivant"
 
* * Remarque *: Lorsque vous spécifiez une carte par URL, veillez à utiliser le formulaire HTTP (non sécurisé) et non HTTPS (par exemple, http://server.arcgisonline.com/ArcGIS/Services/World_Topo_Map/MapServer).
 
* Appuyez sur suivant et continuez à travers l'assistant jusqu'à ce que votre carte apparaisse.
 
 
 
== Recherche ==
 
 
 
=== Comment rechercher des données à l'extérieur du Canada? ===
 
Pour rechercher des données à l'extérieur du Canada, vous devez vous assurer que votre fond de carte est défini sur "OpenStreetMap".
 
* En haut à gauche de la carte, sélectionnez "Options de la carte".
 
* Sélectionnez "Select Base Map"
 
* Dans la fenêtre "Sélectionner la carte de base", choisissez "Ouvrir la carte de base", sélectionnez "Monde"
 
Remarque: Parfois, vous devez cliquer deux fois sur la carte de base choisie pour prendre effet.
 
* Ferme la fenêtre
 
 
 
=== Comment restreindre ma recherche en fonction de l'heure, du jeu de données et des options de données? ===
 
Pour affiner votre recherche d’une image particulière:
 
# Dans la page de démarrage, lancez une nouvelle recherche en cliquant sur le lien "Rechercher des données d'observation de la Terre et des photographies aériennes".
 
# Ensuite, cliquez sur "2. Sélectionnez les dates". La valeur par défaut est "N'importe quand", mais vous pouvez réduire la plage de dates, les dates saisonnières ou les dernières 24 heures. [[File: EODMS-FAQ-NAPL-Dates.png]]
 
# Ensuite, cliquez sur "3. Sélectionner les données" et sélectionnez le jeu de données / la collection d'intérêt [[File:EODMS-FAQ-NAPL-Data-1.png|frameless|470x470px]]
 
# Ensuite, cliquez sur "4. Sélectionnez les options de données" et entrez les options de données spécifiques à votre jeu de données [[File:EODMS-FAQ-NAPL-DataOptions.png|frameless|958x958px]]
 
# Enfin, cliquez sur "5. Soumettre la recherche", puis cliquez sur le "Bouton de recherche" [[File:EODMS-FAQ-NAPL-Data.png|frameless|973x973px]]
 
 
 
=== Comment puis-je rechercher une photographies aériennes particulière ===
 
Pour trouver une photo particulière de la Photothèque nationale de l'air (PNL) à l'aide du numéro de rôle et / ou du numéro de photo:
 
# Dans la page de démarrage, lancez une nouvelle recherche en cliquant sur le lien "Rechercher des données d'observation de la Terre et des photographies aériennes".
 
# Ensuite, cliquez sur "2. Sélectionnez les dates" et sélectionnez "À tout moment" [[File: EODMS-FAQ-NAPL-Dates.png]]
 
# Ensuite, cliquez sur "3. Sélectionnez les données" et sélectionnez "Photothèque nationale de l'air" [[File: EODMS-FAQ-NAPL-Data-1.png | frameless | 470x470px]]
 
# Ensuite, cliquez sur "4. Sélectionnez Options de données" et entrez votre numéro de rouleau (e.g. A24565) et / ou votre numéro de photo (i.e. 0105) [[File: EODMS-FAQ-NAPL-DataOptions.png | sans cadre | 958x958px]]
 
# Enfin, cliquez sur "5. Soumettre la recherche", puis cliquez sur le "Bouton de recherche" [[File:EODMS-FAQ-NAPL-Data.png|frameless|973x973px]]
 
 
 
=== Comment rechercher des données à proximité d'une ville ou d'une région donnée? ===
 
Pour rechercher des données à proximité d'une zone souhaitée, par exemple une photothèque nationale de l'air (PNL) sur Barry's Bay, ON, CA
 
# Dans la page de démarrage, lancez une nouvelle recherche en cliquant sur le lien "Rechercher des données d'observation de la Terre et des photographies aériennes".
 
# Ensuite, cliquez sur le groupe de critères de recherche "1. Sélectionnez une zone d'intérêt" (en-tête grise n ° 1).
 
# Sélectionnez l'option "Dessiner une zone"
 
# Sélectionnez une option de forme rose, par exemple. le rectangle.
 
# Ensuite, allez sur la carte à droite et tracez une forme autour de la zone d'intérêt.
 
# Remarquez comment votre zone se reflète en rose sur la carte.
 
# Enfin, cliquez sur le dernier groupe de critères de recherche "5. Soumettre la recherche", puis cliquez sur le "bouton de recherche".
 
[[File:EODMS-FAQ-AOI.png|frameless|810x810px]]
 
 
 
=== J'ai fait une recherche de données et je ne vois aucun résultat? ===
 
La première chose à vérifier est vos dates de recherche. Si vous recherchez des images PNL (qui remonte à 1920), vous devez sélectionner "À tout moment" ou spécifier une date de début et de fin spécifique.
 
 
 
[[File:EODMS-FAQ-Dates.png|frameless|1072x1072px]]
 
 
 
== Travailler avec les résultats ==
 
 
 
=== La vue cartographique de l'écran des résultats affiche trop d'empreintes d'images pour que vous ayez un sens ===
 
[[File:EODMS-FAQ-TooManyThumbnails.png|none]]
 
 
 
Vous pouvez masquer les vignettes des résultats à l’aide de l’option de menu "Afficher uniquement les empreintes sélectionnées" en haut à gauche de l’écran de résultats.
 
[[File:EODMS-FAQ-ShowSelectedFootprints.png |none]]
 
 
 
=== Il y a tellement de colonnes, comment en masquer ou en afficher différentes? ===
 
# Placez votre souris dans n’importe quel en-tête de colonne jusqu’à ce qu’une flèche bleue vers le bas apparaisse. Cliquez dessus
 
# Cliquez ensuite sur Colonnes pour ouvrir la liste des colonnes.
 
# Masquer et afficher différentes colonnes en cochant et en décochant
 
[[File:EODMS-FAQ-Columns.png|none|thumb|800x800px]]
 
 
 
=== Comment puis-je voir les détails d'une image (métadonnées)? ===
 
 
 
Alors que les colonnes de résultats affichent certaines informations, des informations complètes sur les métadonnées peuvent:
 
# Faire défiler la vue des résultats vers la droite en utilisant la barre de défilement horizontale en bas
 
# Cliquez sur le lien "Voir" dans la colonne "Métadonnées".
 
[[File:Faq-metadata.png|frameless|métadonnées]]
 
 
 
=== Est-il possible d’exporter les résultats en incluant la géométrie (informations spatiales) ===
 
 
 
# Au-dessus des résultats, cliquez sur le bouton du menu "Sélectionner une option".
 
# Choisissez "Enregistrer les résultats de la recherche"
 
# Choisissez le format souhaité
 
[[File:14808.png|frameless]]
 
 
 
=== Comment puis-je prévisualiser une image? ===
 
 
 
# Faites défiler vers la droite jusqu'à ce que la colonne "Miniature" apparaisse.
 
# cochez la case
 
# Observez l'aperçu sur la carte.
 
# ''' Remarque ''': Dans le cas de photos aériennes NAPL, vous pouvez voir une image de lieu réservé. Cela signifie généralement que la numérisation n'est pas terminée et que la photo ne figure que sur film. Vous pouvez contacter directement NAPL pour voir s’ils peuvent fournir un aperçu:
 
http://www.nrcan.gc.ca/earth-sciences/geomatics/satellite-imagery-air-photos/air-photos/photo-collection/9707
 
 
 
== Commande ==
 
 
 
=== Comment commander une image? ===
 
 
 
# Avec les résultats chargés, cochez la case "Commander" [[File: EODMS-FAQ-NAPL-CartTab.png | frameless | 723x723px]]
 
# Cochez la case "Sélectionner le (s) article (s)"
 
# Enfin, cliquez sur le bouton "Mettre à jour le panier".
 
# Observez un nouvel onglet de panier apparaît.
 
 
 
=== Comment commander une photothèque de la National Air Photo ===
 
# Suivez les étapes pour rechercher une photo NAPL particulière ci-dessus.
 
# Avec les résultats chargés, cochez la case "Commander" [[File:EODMS-FAQ-NAPL-CartTab.png|frameless|723x723px]]
 
# Sélectionnez votre type de support, format de fichier, résolution de l’image, niveau de compression, cochez la case "Sélectionner les éléments" et, enfin, cliquez sur le bouton "Mettre à jour le panier". '' '' '' '' ': Si vous souhaitez une résolution d'image différente de celle indiquée, vous pouvez spécifier ultérieurement dans un autre écran. [[File:EODMS-FAQ-NAPL-OrderScreen.png|frameless|1019x1019px]]
 
# Vérifiez votre panier une dernière fois et cliquez sur "Soumettre une commande de photo aérienne". Remarque: Bien que les prix indiqués soient N / A sur EODMS, ces images ne sont pas gratuites et le paiement sera effectué directement avec le bureau des commandes de NAPL une fois que votre commande aura été traitée. Pour obtenir la liste complète des prix, visitez le site Web suivant: https://www.nrcan.gc.ca/earth-sciences/geomatics/satellite-imagery-air-photos/air-photos/photo-collection/9707 [[File:EODMS-FAQ-NAPL-CartSubmit.png|frameless|1347x1347px]]
 
# Enfin, entrez un nom pour votre commande et tous les commentaires supplémentaires, par exemple. une résolution d'image personnalisée, la raison pour laquelle vous effectuez cet achat. [[File:EODMS-FAQ-NAPL-NameDesc.png|frameless|459x459px]]
 
# Votre commande est maintenant soumise à NAPL. Votre panier indiquera "SAUVEGARDE", ce qui est correct. Vous recevrez également un email confirmant la réception de votre panier. Le paiement sera demandé par le bureau des commandes NAPL avec mon téléphone ou mon email.
 
 
 
=== Comment connaître les prix des photos de la photothèque nationale de l'air?? ===
 
Les prix complets sur les NAPL peuvent toujours être trouvés ici: https://www.nrcan.gc.ca/earth-sciences/geomatics/satellite-imagery-air-photos/air-photos/photo-collection/9707
 
 
 
=== J'ai reçu un e-mail concernant ma commande NAPL indiquant: "Votre demande d'image (ID de commande: 1234) a échoué" ===
 
Si vous tentez d'utiliser l'option de menu "Reconfigurer et envoyer la commande" sur une commande qui est déjà correctement "SAUVEGARDÉE", une notification par courrier électronique pour une commande NAPL peut échouer. Cela n'est pas nécessaire, car l'envoi de la commande pour la première fois envoie correctement un courrier électronique au bureau des commandes NAPL pour traitement. Un ordre marqué "SAUVEGARDÉ" est correct; aucune autre action n'est requise de votre part et vous pouvez ignorer la notification qui a échoué.
 
 
 
Si ce n'est pas le cas, contactez le support technique SGDOT.
 
 
 
=== J'essaie de commander des images RADARSAT, mais lorsque je clique sur la case à cocher de la commande, des informations sur le bureau de commande me sont présentées. ===
 
 
 
Ce message est présenté pour les collections * Catalogue brut RADARSAT-1 * et * Catalogue brut RADARSAT-2 *. Vous devriez plutôt refaire votre recherche en sélectionnant les "produits de données ouvertes RADARSAT-1 [en ligne]" ou les "produits RADARSAT-2 [En ligne] " collection.
 
 
 
=== Lorsque j'essaie de commander un jeu de données thématiques du CCT, le message d'erreur suivant s'affiche: "Vous n'êtes pas autorisé à ajouter plus de 25 articles à votre panier. Veuillez sélectionner moins d'éléments ou limiter votre recherche en fonction des produits à valeur ajoutée" ===
 
 
 
En raison de la nature chronologique des ensembles de données thématiques du CCT, la taille du produit dépend de la largeur choisie pour l'heure de début et de fin. Par exemple, tenter de télécharger le produit de série chronologique composite MODIS 10 jours pour toujours (par exemple, heure de début 2016 - 2019) équivaut à un produit de 1,36 To. Pour réduire la taille de votre produit afin de permettre la commande, relancez votre recherche avec une fenêtre temporelle plus étroite, par exemple. 01 janvier 2019 - 17 janvier 2019, soit 26 Go de moins.
 
 
 
=== Maintenant que j'ai soumis ma commande de photo aérienne, combien de temps dure le processus de production du bureau des commandes? ===
 
 
 
Les délais de commande peuvent varier. Vous pouvez toujours suivre le statut de votre commande en contactant directement le bureau des commandes de PNL:
 
https://www.nrcan.gc.ca/earth-sciences/geomatics/satellite-imagery-air-photos/air-photos/photo-collection/9707
 
 
 
== Télécharger ==
 
=== Comment télécharger les données de ma commande ===
 
Lorsque votre commande est prête, SGDOT vous enverra un courrier électronique avec pour objet "Notification de livraison de demande d’image EODMS". Pour télécharger vos données, vous avez quelques options:
 
# Cliquez sur le lien FTP dans le courrier électronique, par exemple. ftp://data.eodms-sgdot.nrcan-rncan.gc.ca/public/carts/xxx-xxx-xxx-xxx-xxxx pour ouvrir un navigateur et vous inviter à entrer votre nom d'utilisateur et votre mot de passe EODMS.
 
# Cliquez sur le lien https dans le courrier électronique, par exemple. https://data.eodms-sgdot.nrcan-rncan.gc.ca/public/carts/xxx-xxx-xxx-xxx-xxxx pour ouvrir un navigateur et vous inviter à entrer votre nom d'utilisateur et votre mot de passe EODMS.
 
# Utilisez un client FTP (par exemple, Filezilla, la ligne de commande Windows ftp.exe) et utilisez le hostname data.eodms-sgdot.nrcan-rncan.gc.ca, ainsi que votre nom d’utilisateur et votre mot de passe SGDOT. Si le paramètre le permet, sélectionnez le mode passif.
 
 
 
'''Remarque: Certains ministères GC signalé des problèmes d'accès FTP. Cela est généralement attribué à un problème de pare-feu au niveau du service. L'accès FTP à l'Internet ouvert est un service qui devrait toujours être opérationnel. '''
 
 
 
=== J'ai téléchargé ma commande d'images. Quel logiciel puis-je utiliser pour visualiser les images? ===
 
==== QGIS ====
 
QGIS est un outil SIG de bureau bien pris en charge qui prend en charge divers formats d’image SIG. Vous pouvez [https://qgis.org/en/site/forusers/download.html télécharger QGIS] gratuitement à partir de leur site Web.
 
[[File:RS1qgis.png|none]]
 
 
 
==== MapReady et Google Earth ====
 
Une autre méthode consiste à télécharger MapReady à partir de https://www.asf.alaska.edu/data-tools/mapready/.
 
ouvrez votre produit (fichier .sarl, par exemple), laissez toutes les valeurs par défaut et cliquez sur, fichier de processus. Enfin, cliquez sur l'icône Google Earth pour l'afficher. Pour le moment, MapReady prend uniquement en charge le type de produit SGX de RADARSAT-1.
 
[[File:Mapready.png]]
 
[[File:Rs1-google-earth.png]]
 
 
 
=== Puis-je simplement télécharger des images satellite sans passer par tout le processus de commande? ===
 
Pour RADARSAT-1, oui! Vous n'avez même pas besoin de vous connecter. Simplement
 
# effectuer une recherche sur RADARSAT-1
 
# Faites défiler vers la droite jusqu'à la colonne "Lien de téléchargement"
 
# Cliquez sur le lien et voila!
 
 
 
Pour toutes les autres collections, ce service n'est pas encore disponible. L’équipe EODMS s’efforce de rendre ce service disponible pour toutes les collections ouvertes.
 
 
 
[[File:Direct-download-goto.png|none]]
 
 
 
== Informations sur le compte d'utilisateur ==
 
 
 
=== Comment puis-je créer un compte? ===
 
 
 
Cliquez simplement sur le lien S'inscrire (nécessaire pour commander des produits)S'inscrire (nécessaire pour commander des produits) Aide sur la page de démarrage d’EODMS.
 
 
 
=== Je reçois un message d'erreur "Connexion invalide" et je suis certain d'entrer le nom d'utilisateur et le mot de passe corrects (ou un mot de passe temporaire) ===
 
 
 
*Remarque*: Selon les contrôles de sécurité dans EODMS, un compte d'utilisateur expirera en raison d'une inactivité de 2 ans sur le site Web ou d'un mot de passe inconnu après 5 ans.
 
 
 
Vérifiez s'il vous plaît:
 
 
 
# Comme votre nom d'utilisateur est sensible à la casse, assurez-vous de saisir correctement les majuscules et les minuscules.
 
# Votre compte peut être désactivé, malgré la saisie du nom d'utilisateur et du mot de passe corrects. Veuillez contacter l'équipe de support EODMS (mailto: nrcan.eodms-sgdot.rncan@canada.ca) pour la réactiver.
 
 
 
=== Comment mettre à jour les informations de mon compte (adresse e-mail, mot de passe, par exemple)? ===
 
 
 
# Connectez-vous à EODMS
 
# En haut à droite de la carte, cliquez sur votre nom d'utilisateur, puis sur "Voir votre compte": [[File:EODMS-FAQ-AccountDetails.png|frameless|800x800px]]
 
# Lorsque l’écran Informations sur le compte s’affiche, mettez à jour les détails de votre choix, par exemple. Adresse électronique, prénom, nom, département, etc. [[File:EODMS-FAQ-AccountDetailsEmailSave.png|800px|frameless]]
 
# Vous pouvez changer votre mot de passe en cliquant sur l'onglet "Information sur le compte" puis sur le lien "Modifier le mot de passe".
 
 
 
=== Puis-je changer mon nom d'utilisateur une fois mon compte créé? ===
 
 
 
Malheureusement non. Vous pouvez cependant créer un nouveau compte et tous les privilèges spéciaux seront transférés.
 
 
 
=== J'ai oublié mon mot de passe, comment puis-je le récupérer? ===
 
 
 
# Cliquez sur le lien de connexion
 
# Entrez uniquement votre nom d'utilisateur dans la zone de texte Nom d'utilisateur
 
# Enfin, cliquez sur le lien "Mot de passe oublié?" lien et dites "OK" au message suivant pour vous envoyer un mot de passe temporaire.
 
 
 
=== J'ai oublié mon nom d'utilisateur. Comment puis-je le récupérer? ===
 
 
 
Vous pouvez contacter l'équipe de support SGDOT (mailto: nrcan.eodms-sgdot.rncan@canada.ca) et vous fournir le prénom, le nom de famille et l'adresse électronique utilisés pour enregistrer le compte, qui vous seront fournis par courrier électronique.
 
 
 
== Accès aux API ==
 
 
 
=== Puis-je accéder à EODMS à l'aide d'une API ===
 
 
 
EODMS est conforme à l'OGC et fournit de nombreux accès à l'API. Voir ce document pour plus de détails:
 
[[File:EODMS OGC Services.pdf|none]]
 
  
</multilang>
+
=== Can I register for EODMS if I do not belong to an organization? ===
  
[[Category:Earth Observation]]
+
Yes. Simply choose the Organization Type, "Public" when registering.
[[Category:NMSO]]
 

Latest revision as of 11:31, 15 December 2023


This page shows is how-to guide from the support team to users. For more general information, you can visit the EODMS page.

We invite you check out these articles to help you on your way!

Website

The application is so small compared to NRCan menu and banner. Can I make it bigger?

Yes! Use the fullscreen button top-right:

 

I am getting an error when I visit the site. How do I stop this?

The website has likely been upgraded while you were using it. Simply navigate to the site and CTRL+F5 (most browsers)

Maps

How do I reset my map?

To reset your Basemap:

  • At the top-left of the map, select "Map Options"
  • Select "Select Base Map"
  • In the "Select Base Map" Window, choose expand "Reset Map" and click, "OK" to the warning.
  • Close the window

How do I change my map?

  • At the top-left of the map, select "Map Options"
  • Choose "Select Base Map"
  • Choose a map from the list.
  • Close the window

How do I use my own base map

To add your own base map:

  • Select "Map Options" (top-right of map)
  • Select, "Select Base Map",
  • Select "Import Map"
  • Choose one of the map types and click, "Next"
  • *Note*: When specifying a map by URL, be sure to use the HTTP (insecure) form, not HTTPS (e.g. http://server.arcgisonline.com/ArcGIS/Services/World_Topo_Map/MapServer)
  • Hit next and continue through the wizard until your map appears.

Searching

How do I search for data outside Canada?

To search for data outside Canada, you must make sure your Basemap is set to "OpenStreetMap".

  • At the top-left of the map, select "Map Options"
  • Select "Select Base Map"
  • In the "Select Base Map" Window, choose expand "Select Base Map", the Select "World"

Note: Sometimes you have to click the chosen base map twice in order to take affect.

  • Close the window

How do I narrow my search by time, dataset, and data options?

To narrow your search for a particular image:

  1. From the Start Page, start a new search by clicking, the "Search for Earth Observation Data and Aerial Photographs" link
  2. Next, click on "2. Select Dates". The default is "Any Time", but you can narrow to date range, seasonal dates, or last 24 hrs  
  3. Next, click on "3. Select Data" and select the dataset / collection of interest  
  4. Next, click on "4. Select Data Options" and enter particular data options specific to your dataset  
  5. Finally click on "5. Submit Search", then click the "Search Button"  

How do I search for a particular National Air Photo Library Photo (i.e. Roll and Photo Number)

To find a particular National Air Photo Library (NAPL) photo using Roll Number and/or Photo Number:

  1. From the Start Page, start a new search by clicking, the "Search for Earth Observation Data and Aerial Photographs" link
  2. Next, click on "2. Select Dates" and select "Any Time"  
  3. Next, click on "3. Select Data" and select "National Area Photo Library"  
  4. Next, click on "4. Select Data Options" and enter your Roll Number (e.g. A24565) and/or Photo Number. You can also use wildcards such as "%" and "_". For example, %15 will find "0015", "0115", etc. Using "01_9" will find "0109", "0119", and so on.

 

  1. Finally click on "5. Submit Search", then click the "Search Button"  

How do I search for data near a given city or area of interest?

To find data near a desired area e.g. a National Air Photo Library (NAPL) over Barry's Bay, ON, CA" simply

  1. From the Start Page, start a new search by clicking, the "Search for Earth Observation Data and Aerial Photographs" link
  2. Next, click on the "1. Select an Area of Interest" Search Criteria grouping (grey header #1)
  3. OPTION 1: Select the "Draw an Area" option
    1. Select a pink shape option e.g. the Rectangle.
    2. Next, go to the map on the right, and draw a shape around the area of interest.
  4. OPTION 2: You can also use the "Enter Coordinates" option and enter a latitude and longitude and click "Draw"
  5. Notice how you area is reflected on the map in pink.
  6. Finally click the last Search criteria grouping "5. Submit Search", then click the "Search Button"

 

I did a search for data and I am not seeing any results?

The first thing to check is your search dates. If you are looking NAPL imagery (which dates back to 1920) you should select either "Any Time" or specify a specific Start and End Date

 

How do I narrow my search to return aerial photos with a preview (i.e. thumbnail)?

To narrow your search to aerial photos with a preview (i.e. thumbnail):

  1. From the Start Page, start a new search by clicking, "Search”
  2. Next, click on the "3. Select Data" section and select “National Air Photo Library”
  3. Next, click on the "4. Select Data Options" section and select “true” from “Preview Available” dropdown.  
  4. Once your results are showing you can preview the image by following How can I preview an image? article.

Can I change the map to a Polar Stereographic Projection?

RCM EODMS users can select a base map that has the option of changing the projection:

  1. Choose “Map Options” in the upper left corner of the reference map
  2. Choose “Select Base Map”
  3. Select the “Canadian Base Map” and close the window
  4. Select “Map Options”
  5. Select “Change Projection”
  6. Choose one of the PS projections (EPSG:10403 is recommended)

Working with Results

The Result screen's map view displays too many image footprints to make sense of

Answer

You can hide result thumbnails using the "View only selected footprints" menu option in the top left of the results screen.

There are so many columns, how do I hide some or show different ones?

  1. Position your mouse in any column header until a blue down-arrow appears. Click it
  2. Next click, Columns, which will open up the list of columns
  3. Hide and Show different columns by checking and unchecking

How do I see the details of an image (i.e. metadata)?

While the result columns show some information, full metadata information can by:

  1. Scrolling the results view to the right by using the horizontal scroll bar along the bottom
  2. Clicking the "View" link in the "Metadata" column.

 

Is it possible to export the results including geometry (i.e. spatial info)

  1. Above the results, click on the "Select Option" menu button
  2. Choose, "Save Search Results"
  3. Choose the desired format

 

How can I preview an image?

  1. Scroll to the right until you see the "Thumbnail" column.
  2. click the checkbox
  3. Observe the preview on the map.
  4. Note: In the case of NAPL aerial photos, you may see a place holder image. This usually means digitization has not been completed and the photo still resides on film only.

Why do only certain aerial photos have a preview?

While the EODMS catalog contains over 3.5M aerial photo records, only a percentage of those have actually been digitized from original film. Only successfully digitized photos which have been loaded into the system have a preview available.

Ordering

How do I order an image?

  1. With results loaded, check the "Order" checkbox  
  2. Check the "Select item(s)" checkbox
  3. Finally, click the "Update Cart" button.
  4. Observe a new cart tab appears.

How do I order a National Air Photo Library Photo?

  1. Follow the steps to search for a particular NAPL photo above.
  2. With results loaded, check the "Order" checkbox  
  3. Select your Media Type, File Format, Image Resolution, Level of Compression, check the "Select item(s)" checkbox and finally, click the "Update Cart" button. Note: If you would like a different Image Resolution than what is listed, you can specify later in another screen.  
  4. Review your cart one last time and click "Submit Aerial Photo Order" Note: While pricing shown as N/A on EODMS, these images are not free and payment will be made directly with the NAPL order desk once they process your order. For complete list of pricing you can visit: https://www.nrcan.gc.ca/earth-sciences/geomatics/satellite-imagery-air-photos/air-photos/photo-collection/9707
     
  5. Finally enter a name for your order and any additional comments, e.g. a custom image resolution, the reason you are making this purchase. If you want an oblique photo you can specify that here.  
  6. Your order is now submitted to NAPL. Your cart will show as "SAVED" which is correct. You will also receive an email confirming receipt of your cart. Payment will be requested by the NAPL order desk my phone or email.

How do add many images to a cart at once?

  1. On the results tab, click the, "Select Options" button, then click "Select/Deselect All Viewable Records"
     
  2. Observe all results on that results page are selected and a colour highlight appears in the list and the map.
  3. Next, click the, "Select Options" button again, then click "Order", then "Add To Cart"
     
  4. On the order options window, specify any order options. Note: These will be applied to all selected items
     
  5. Observe all the results from that page are loaded into a cart.
  6. You can add a maximum of 100 items in your cart.

Are National Air Photo Library Photos Free?

Some photos are free, but most are not, despite the "$0", order requires payment. Full pricing on NAPL can always be found here: https://www.nrcan.gc.ca/earth-sciences/geomatics/satellite-imagery-air-photos/air-photos/photo-collection/9707

How do I know the prices of National Air Photo Library Photos

Full pricing on NAPL can always be found here: https://www.nrcan.gc.ca/earth-sciences/geomatics/satellite-imagery-air-photos/air-photos/photo-collection/9707

I received an email saying my order has failed. Why?

A failed email notification for an order is often for the following reasons:

  1. For NAPL: It often results if you attempted to use the "Reconfigure and Submit Order" menu option on an order which is already properly "SAVED". Doing this not necessary as submitting the order the first time correctly sends an email to the NAPL order desk for processing. An order marked as "SAVED" is correct and no further action is required on your part and you can ignore the failed notification.
  2. For RCM: For general public users, orders often fail because an order was placed on an item that is not available to the public. For more information on RCM open data, consult RCMOpenData. If you are interested in expanded RCM Vetted access, please see RCM Vetted Access
  3. For any other situation, we invite you to re-submit your order using the Resubmit option as follows:

 

To verify the order failed reason, simply click on the Order Status link on the homepage and then on the order name. Use the Contact Us page if you still require help.

I am trying to order RADARSAT images, but when I click the order checkbox I am presented with Order Desk information

This message is presented to users who are not logged in as well as for RAW collections (e.g. *RADARSAT-1 Raw Catalog*, *RADARSAT-2 Raw Catalog*). You should instead login (or register for an account) and once logged-in, re-do your search by selecting the "RADARSAT-1 Open Data Products [Online]" or the "RADARSAT-2 Products [Online]" collection.

Now that I have submitted my aerial photo order, how long does the order desk production process take?

Ordering times can vary. You can always followup on the status on your order by contacting the NAPL order desk directly: https://www.nrcan.gc.ca/earth-sciences/geomatics/satellite-imagery-air-photos/air-photos/photo-collection/9707

How do I create a standing order?

 

  1. Perform a new search
  2. hit "+ Select Dates"
  3. Select a *future* time range
  4. (Optional) Refine the search with data options, or area of interest
  5. hit "Submit Search" then the "Search" button. Name you "Watch Mode" search.
  6. Observe the "Saving Watch Mode" and let the search finish.
  7. Go back to Start tab, Click "Watch Searches" and select your search
  8. Under the "Subscription" tab, set you notification preference e.g. "Only when results are found"
  9. Under the "Standing Order" tab and check the "Enable Standing Orders" checkbox. Enter "5" or less into the Maximum number of standing orders field. Select Delivery Type to "Download".
  10. Click "Save".

Download

How do I download my order data

When your order is ready, you will receive an email from EODMS with the subject "EODMS Image Request Delivery Notification". To download your data, click the https link in the email e.g. https://data.eodms-sgdot.nrcan-rncan.gc.ca/public/carts/xxx-xxx-xxx-xxx-xxxx to open a browser and prompt you to enter your EODMS username and password.

How do I bulk-download files without having to click one-by-one in my browser

We invite you to use a terminal to download your orders. Don't forget the trailing '/' at the end of the url directory:

For a restricted cart, using username and password (for RCM data):

 wget --recursive -e robots=off --no-parent -l inf --no-directories --http-user XXX --http-password XXX https://data.eodms-sgdot.nrcan-rncan.gc.ca/rcm/carts/123456789-cc12-4e0b-93dc-b11ab84fd1fd/

For, for public cart (e.g. NAPL, RADARSAT-1, Canada Lands) you may run without username and password:

 wget --recursive -e robots=off --no-parent -l inf --no-directories https://data.eodms-sgdot.nrcan-rncan.gc.ca/public/carts/123456789-cc12-4e0b-93dc-b11ab84fd1fd/

You can also bulk download open data, such as all the NRCan emergency flood maps for 2023

 wget --recursive -e robots=off --no-parent -l inf --no-directories https://data.eodms-sgdot.nrcan-rncan.gc.ca/public/EGS/2023/Flood/CAN/QC/

...or all the NAPL photos for roll number 22042 captured of Tuktoyaktuk, NWT:

 wget --recursive -e robots=off --no-parent -l inf --no-directories https://data.eodms-sgdot.nrcan-rncan.gc.ca/public/NAPL_PNA/22000/22042/

If you are on Windows, you can download wget from https://eternallybored.org/misc/wget/. You can also customize directory options per https://www.gnu.org/software/wget/manual/wget.html#Directory-Options. `CTRL+C` to interrupt. For more advanced users, we recommend the https://github.com/eodms-sgdot/eodms-cli to perform searches, save results and downloads all from the command line.

I downloaded my image order. What software can I use to view the images?

QGIS

QGIS is a well-supported desktop GIS tool which supports a variety of GIS image formats. You can download QGIS for free from their website.

MapReady and Google Earth

Another method is to download MapReady from https://www.asf.alaska.edu/data-tools/mapready/. open your product (.sarl file, for example), leave all the defaults and click, process file. Finally, click on the Google Earth icon to display it. At this time, MapReady only supports RADARSAT-1 Product Type SGX.    

Can I just download satellite imagery without going through the whole order process?

For RADARSAT-1, Yes! You do not even need to login. Simply

  1. perform a search for RADARSAT-1
  2. Scroll to the right, until you see the "Download Link" column
  3. Click the link and voila!

For all other collections, this service is not yet available. The EODMS team is working hard to make this service available for all open collections.

My RCM order was fulfilled with more than 1 product zip files

e.g.

 RCMX_OKXXXXXX_PKXXXXXXX_1_BEAMMODE_20XXXXXX_XXXXXX_VV_VH_GRD.zip, RCMX_OKXXXXXX_PKXXXXXXX_2_BEAMMODE_20XXXXXX_XXXXXX_VV_VH_GRD.zip. 

Often images are acquired in a longer swaths and then when processed, are broken down into multiple products/images. SAR image processing applications can typically stitch them back together.

User Account Information

How do I register for an account?

Simply click on the Register (Required to order products) link on the EODMS start page.

I am receive an error, "Invalid Login" and I am sure am entering the correct username and password (or temporary password)

  • Note*: Per security controls in EODMS, a user account will expire due to 2 years of website inactivity, or password not being changed after 5 years.

Please check:

  1. As your username is case sensitive, please ensure that you are entering all uppercase and lowercase correctly
  2. Your account may be disabled, despite entering correct username and password. Please contact EODMS support team (mailto:eodms-sgdot@nrcan-rncan.gc.ca) to have it reactivated.

How do I update my account information (e.g. email address, password)?

  1. Login to EODMS
  2. At the top right of the map, Click on your username, then click Account Information:  
  3. With the Account Information screen displayed, update any detail you wish, e.g. Email Address, First Name, Last Name, Department, etc.  
  4. You can change your password by click on the "Account Information" tab and then the "(Change Password)" link

Can I change my username after my account has been created?

Unfortunately no. You can however create a new account and any special privileges will be transferred over.

I forgot my password, How do I retrieve it?

  1. Click the login link
  2. Fill in only your username into the username text box
  3. Finally, click the "Forgot your password?" link and say "OK" to the following message to have a temporary password emailed to you.

I forgot my username. How do I retrieve it?

You can contact the EODMS support team (mailto:eodms-sgdot@nrcan-rncan.gc.ca) and provide you first name, last name, and email address used to register the account and it will be provided by email.

Can I register for EODMS if I do not belong to an organization?

Yes. Simply choose the Organization Type, "Public" when registering.